Based on 22 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 22 reviews | Last Published April 24, 2026
This product assessment is based on a synthesis of 22 recent reviews analyzing Druva Security Cloud across multiple dimensions of product satisfaction. Druva Security Cloud is primarily used for backup and recovery across diverse environments, including endpoints, servers, VMs, and SaaS applications, with 95% of reviewers citing this use case. Reviewers highlight its ability to address critical business needs such as data loss prevention, ransomware protection, and compliance (36%). The platform is lauded for its ease of use, with 41% of users appreciating its simple interface and streamlined backup management. A significant 50% of reviewers report time savings as a major benefit, allowing reallocation of resources from managing physical backups. While generally well-received, Druva Security Cloud has areas for improvement. Reporting capabilities are a common concern, with 14% of reviewers seeking more customizable and on-demand reports. Alternatives like Veeam (23%) and Rubrik (9%) are also considered by users evaluating data protection strategies. Overall, Druva Security Cloud offers a positive ROI through time efficiency, cost reduction, enhanced security, and simplified data recovery, although potential buyers should be aware of the noted limitations in reporting and other areas.
Pros
Ease of use, including straightforward deployment and intuitive interface (32%)
Versatile backup and restore capabilities for various platforms like Exchange, OneDrive, Teams, and SharePoint (32%)
Responsive and accessible 24/7 support team (18%)
Effective time savings by automating backup processes, allowing for resource reallocation (50%)
Cost savings compared to previous solutions, enabling investment in other security products (27%)
Cons
Need for more customizable and on-demand reporting capabilities (14%)
Desire for improvements in auto client upgrades (9%)
We used Druva as our primary backup solution for our endpoints. The service we used prior was sold to another company, and we were told it was no longer going to be supported. We needed to find a replacement solution that we could implement quickly, and Druva was that solution.
Pros
Easy deployment
Great Technical support
Backups restore very quickly
Cons
Mobile device backups
The silent install and auto start of the backup doesn't work consistently
Likelihood to Recommend
I feel that Druva is best in our environment for allowing our end users to manage and restore their own data instead of having to submit IT tickets every time they need support. Having a small IT team, we like to empower our users to support themselves when it is not a security risk, and Druva allows us to do this.
So we made the decision years ago that Tape just was not cutting it any longer and started looking into Cloud SaaS applications to protect our data and also give us a disaster recovery platform to work off of as well. We found Druva Data Resiliency Cloud and started to dive in on questions and weighing this service's features and what we were looking for. We decided to give this a shot and started using Druva Data Resiliency Cloud for all of our backups as our offsite backup solution. It checked all the boxes for us and was easy to use. We also created a disaster recovery plan based on moving our on prem servers to AWS and getting our applications up and running to continue business as usual. This worked well and was tested quarterly with success. Well back in 2021 we were hit with a ransomware attack that basically rendered all of our data and servers useless. So we began to recover our data within our disaster recovery plan and we were able to bring the company back up and online within 24hrs. All of our data was protected and able to be restored in whatever way we needed it to be restored. This product was a lifesaver for sure!
Pros
Backing up many different formats and types of data
Customer Service is always great and resolves issues quickly
easy to use console
Likelihood to Recommend
So this product was a complete fit when we first implemented it. But a couple years ago we started moving services to Azure and changing the way our software works. Druva Data Resiliency Cloud works very well for and AWS based platform and backups but has been lagging in keeping up with the ability to backup Azure resources. Specifically Azure Sql databases, app services, storage account containers. Once they catch up to be able to connect and restore to Azure the same way they can with AWS it would fit perfectly. Druva Data Resiliency Cloud is our main source for backups but we had to implement a Veeam instance to help with our Azure data.
Cons
ability to backup Azure resources (it does some but needs a wider spectrum)
flexibility in cloud storage sources like setting up DR in an azure instance instead of only AWS.
ability to delete data from their google workspace we have 97TB stuck and can't be deleted
We use Druva Data Resiliency Cloud (Druva Phoenix and inSync) for all of our server and end point backups. We use both File/SQL backups on our servers as well as full VM replications. We also have Druva Phoenix linked to our AWS account and have DRaaS setup in case of an on-site disaster. We also have all 450 of our company laptops backed up with inSync. Both products have worked really well for us over the past 8 years.
Pros
Weekly email reports showing successful backups as well as any alerts
Easy to navigate portal to view all servers and endpoints
Great account reps that check in with you regularly to make sure everything is going well
Likelihood to Recommend
It's great for eliminating on-site backup hardware and storage. It's very scalable to accommodate any growth in servers, endpoints, and storage.
Cons
Would like to have the ability to backup Active Directory directly
We initially contracted Druva for device backups. Once that was implemented and successful we moved to backup our cloud apps i.e M365 backups with Druva. We also did add ransomware features and additional storage with them.As of today we have created multiple instance of Druva to manage our multiple departments. This division helps us address billing concerns and budget issues well
Pros
Backup and Restore
Unified Management
Cyber Resiliency and security
Global De duplication
Cloud first approach
Likelihood to Recommend
As of today we haven't had any major ransomware attack or issues where Druva has stepped in to help us. However on the day to day basis we see that the backups are going on smoothly and whenever we have tried the restore that hasn't caused any issues either. In the Device backups we did realise that PSt files restore sometimes takes longer to restore. However we moved our emails to the Cloud app backups and that issue seems to be resolved
Cons
PST file restores when it comes to End point backups
Possibility of Unlimited storage
Certain folders in Recovery items are not backed up
VU
Verified User
Account Manager in Information Technology (501-1000 employees)
Druva product is easy to use. the CSM team has been very helpful in driving usage. It provides a single pane for all our backups. Great product. We have been using it for our laptop and mobile device backup purposes. It is being used across the whole organization. It addresses one of our prolonged business issues of data loss due to theft or hard disk failure.We are now also considering them for our hybrid workloads backup
Pros
Ease of use
SIngle Pane view
knowledge and help provided by the CSM and Tech support teams
The user can recover the data independent of the admins
Admins can control the type of privileges user can have
Likelihood to Recommend
there was a time when a critical Cxo user lost his laptop we were not only able to remotely wipe the laptop of all confidential information but also track the estimated location of the laptop. With Druva we safely recovered the data on the new laptop . This impressed our top management and lead to renewals and expansion discussion
Cons
PST files take a long time to restore. If interrupted the process starts from the beginning
NO user specific access control when multiple regions are being backed up . For servers
Last version 7.2 had errors that stopped our backups
Druva Data Resiliency Cloud is used by our company to backup and manages backup sets for our on-premises servers. Druva Data Resiliency Cloud provides peace of mind with air-gapped backups and ease of use. Added to the Drive's scaleability and makes it the all-around best package. We backup ~25TB of data currently.
Pros
Scaleability
Ease of use and access
Simple to deploy
Likelihood to Recommend
Druva Data Resiliency Cloud is very well suited for any situation where you have a fileserver, NAS, or VM you need to backup and the devices have internet access. Standalone or internet-isolated systems are obviously not going to work
Cons
the deployment scripts need to be re-written to follow the newer OS's File paths in Windows
self-populating email box on the web portal. Or the ability to auto-populate from cached credentials
We use Druva Data Resiliency Cloud as a solution to back up critical data from multiple endpoints within our organization. The Druva Data Resiliency Cloud allows our IT department to safely back up and restore data automatically without user interaction. We can manage the many Druva endpoints within the console seamlessly without any hassles, as well as add new accounts that will link them to their respective endpoints. We are also able to upgrade the Druva Data Resiliency Cloud client remotely to counter any active vulnerabilities that may target older versions of the Druva Data Resiliency Cloud clients.
Pros
Back up & restore data
Add and remove endpoints
Upgrade the Druva Data Resiliency Cloud on endpoints
Create new Druva Data Resiliency Cloud accounts for users
Separate endpoints according to their geo-locations back sites
Likelihood to Recommend
Druva Data Resiliency Cloud is very useful when a company has many users spread out throughout the world. This is because it allows for back sites to be established in different regions. The endpoints data will then be backed up to specific back sites; taking this into account, the console allows the IT team to manage all sites remotely. I do not think Druva Data Resiliency Cloud is well suited for the average Joe because it isn't a solution you want to use as a standalone backup tool since it is pricey.
Druva inSync or Druva Data Resiliency Cloud is a cloud-based backup solution. Which facilitates backup and recovery of data located on end-user devices, Servers, VMs to mitigate data loss and provide backup restore in case of any data loss
Pros
Easy backup of end point data ( files/folders)
Easy n qucik backup on low bandwidth for server data
Likelihood to Recommend
Druva backup is the perfect solution where we need not only a backup of server /endpoint data but also want to have one copy of offsite storage on the cloud. Being data backup on the cloud gives easy access and security in case of any DR requirements.
Cons
Restoration process of the backup on low bandwidth links.
As we made the move from on-premise Exchange and other services to the cloud, we were looking for a product to be able to back up our data. In working with our data center partners, Druva was the one product that had not only the ability to back up our upcoming M365 environment but also other SaaS products such as SalesForce. The product backups up other products and services, but for the moment, this addressed our current needs where we did not currently have a solution in place.
Pros
Deployment and set up is easy.
Management of clients is easy.
End users have the ability to restore their own data.
Integration with SaaS solutions is easy.
Likelihood to Recommend
The product is well developed for cloud-based products and services. We have not investigated or looked at expanding the current deployment into other areas. We still do not have a major cloud presence, and what we do have is minor. We may find other scenarios where the product can be used, but we are still in the process of working on our M365 user migration from our on-premise Exchange. Until that is complete, I doubt we will be looking at other features and functions unless another SaaS solution is deployed.
Cons
Making changes to the email that is sent to users will only change when you make a modification and send it to a user. There needs to be a way to change it ahead of making the change and sending it out.
When doing a POC, it seems even if you do not initially purchase it, the deployment stays in place. If you forget any login information, there is no way to recover this if no one remembers their password. Druva support has no "backdoor" to reset admin accounts, which is both good and bad.
VU
Verified User
Professional in Information Technology (1001-5000 employees)
We are using Druva inSync to backup our Office 365 environment across the whole organization. The business problems does it addresses is the problem of having an on-prem backup solution and deciding on to secure the backup data offsite. It also addresses the all of the backup data is accessible anywhere. So it we have to restore something, we can be anywhere and not have to run into the office every time we need to restore.
Pros
Cloud-based.
Backed by AWS infrastructure.
Reasonability priced.
Likelihood to Recommend
A scenario that Druva inSync is well suited for is for companies that are strictly cloud-based. Everything for Druva inSync is in the cloud so no hardware is needed on as well as companies that want to maintain a small on-premise foot print. The fact that you do not need to buy any hardware is awesome!
