Based on 22 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 22 reviews | Last Published April 24, 2026
This product assessment is based on a synthesis of 22 recent reviews analyzing Druva Security Cloud across multiple dimensions of product satisfaction. Druva Security Cloud is primarily used for backup and recovery across diverse environments, including endpoints, servers, VMs, and SaaS applications, with 95% of reviewers citing this use case. Reviewers highlight its ability to address critical business needs such as data loss prevention, ransomware protection, and compliance (36%). The platform is lauded for its ease of use, with 41% of users appreciating its simple interface and streamlined backup management. A significant 50% of reviewers report time savings as a major benefit, allowing reallocation of resources from managing physical backups. While generally well-received, Druva Security Cloud has areas for improvement. Reporting capabilities are a common concern, with 14% of reviewers seeking more customizable and on-demand reports. Alternatives like Veeam (23%) and Rubrik (9%) are also considered by users evaluating data protection strategies. Overall, Druva Security Cloud offers a positive ROI through time efficiency, cost reduction, enhanced security, and simplified data recovery, although potential buyers should be aware of the noted limitations in reporting and other areas.
Pros
Ease of use, including straightforward deployment and intuitive interface (32%)
Versatile backup and restore capabilities for various platforms like Exchange, OneDrive, Teams, and SharePoint (32%)
Responsive and accessible 24/7 support team (18%)
Effective time savings by automating backup processes, allowing for resource reallocation (50%)
Cost savings compared to previous solutions, enabling investment in other security products (27%)
Cons
Need for more customizable and on-demand reporting capabilities (14%)
Desire for improvements in auto client upgrades (9%)
We utilize Druva Security Cloud for O365 backups as well as EntraID. It is currently being used to backup OneDrive, Exchange Online, Sharepoint sites, and Teams.
Pros
Auto scales to backup everything efficiently.
Different profiles to help utilize different retention for different circumstances.
Cons
We temporarily had some issues with licensing that were resolved quickly. Licensing between licensed users and preserved users could be easier to understand.
Likelihood to Recommend
Druva has been great at backing up O365 data. It seems to "just work."
VU
Verified User
Technician in Information Technology (1001-5000 employees)
Our company uses Druva Security Cloud to protect endpoints, cloud apps, and critical data with automated backups and rapid recovery. It addresses risks of data loss, ransomware, and compliance gaps. Our scope includes protecting laptops, Microsoft 365, and Google Workspace, ensuring secure, scalable data protection across departments with minimal infrastructure overhead.
Pros
Automated
recovery
Legal Hold support
Cons
Navigation Can Be Clunky
Slow Restore Speeds in Some Scenarios
No Real-Time File Sync Option
Likelihood to Recommend
We have employees working from different regions, and Druva’s agent-based endpoint backup has been reliable for protecting data on laptops outside the corporate network. No need for VPNs or manual intervention—backups run in the background and restore access is available from anywhere.
VU
Verified User
Technician in Information Technology (10,001+ employees)
We implemented Druva Data Resiliency Cloud to back up our Endpoints, Servers and VMs. As most end users do, ours keep deleting stuff on accident so Druva Security Cloud helps with that, along with keeping archives. Before Druva Security Cloud we were doing physical backups of our in house servers and trusting our hosts to do the same for anything virtual. Druva Security Cloud has exponentially improved the quality and speed of our backups, as well as the breadth of what we are backing up ourselves. The Druva Security Cloud product is easy to use, provides peace of mind for our end users and also streamlines operational efficiency for our IT team.
Pros
Robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup
100% cloud backup solution that was implemented well and easy to use
The support team is 24/7 and easily accessible
Users can independently recover their data
Cons
No admin smartphone application
More customizable and on demand reports
UX cosmetic bugs
Likelihood to Recommend
100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible.
Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.
We were having a hard time finding a backup solution that truly backed up all of Sharepoint Online. Druva proved to be the only solution that actually worked. All other solutions said they could but when we POC'd the products, they couldn't backup everything that we use. Thank you Druva for sticking by your word!
Pros
Exchange Online
Sharepoint Online
Onedrive
Teams
Cons
easily control notifications and email alerts
Likelihood to Recommend
O365 backups at a fraction of the cost of other backup systems.
VU
Verified User
Professional in Information Technology (1001-5000 employees)
Druva is being used to back up M365(exchange, Onedrive, Teams, and SharePoint) as well as laptop backups.
Pros
Ease of configuration
Large scale backup for all our laptops
Restores are faster
Cons
Nothing that comes to the top of my head
Likelihood to Recommend
It has been a great solution for backing up M365 data. We have been using it for laptop back up for years and has been working smoothly for all our users.
Druva allows us to worry a lot less about out Office 365 backups. They just work now. In the past we would constantly have to futz with Veeam 365 backup and never did have it completely up and running properly. Druva on the other hand was up and running in 1 day with the exceptional support of the Druva Team, and we have literally not had to touch the configuration since (other than to do general testing and recovery work)
When I have had to actually recover files or emails from Druva, I have always found what I needed and its always worked 100%. The whole process is super clear, easy and quick. This is much appreciated compared to many other data recovery tools.
VU
Verified User
Administrator in Information Technology (1001-5000 employees)
Druva Security Cloud has provided us with reassurance regarding our SaaS data stored in the cloud. Our organization can now confidently backup and restore cloud data with ease. There is data resiliency, and security is foundational to the development at Druva as we can now recover data in the event of a Ransomware attack.
Pros
Backup Exchange mailboxes, OneDrive, teams and SharePoint sites
Easy to restore and preserve deleted data after 30 days
Backup and restore of 365 Entra Users and group
Cons
Integration of more AI base services
Detailed event-based reporting
Graphical representation of historical data
Likelihood to Recommend
Druva's cloud-native backup and recovery solution has safeguarded our data across public cloud environments and SaaS applications. We can now conduct test disaster recovery procedures with confidence to meet standard compliance requirements to vendors and boards. Also, the API-first design brings in a lot of Automation in Data Backup and recovery.
With a perfectly user friendly console Druva Security Cloud helps our team seamlessly backup and provide for restoration of our Hybrid environment with backups of our Servers, Virtual VM's, SQL, Sharepoint, Teams and Microsoft O365. They are a friendly team of informed staff always quick to respond and genuinely make our entire infrastructure more protected and safe against the rising threat of attackers.
Pros
Backup
restoration
alerting
reporting
support
recovery
Cons
event response
Likelihood to Recommend
Druva Security Cloud is well suited for back up and recovery of many systems but could be better at response and integration for threat detection.
VU
Verified User
Administrator in Information Technology (1001-5000 employees)
We want a solution that is more agile and dynamic so we can mitigate external cyber threats and quickly recover from them in the event of a cyberattack. Staying ahead of the game is what we aim for. We want solutions that can quickly adapt to the latest changes in data protection, security, and recovery.
Pros
Some of the best benefits of using Druva Data Resiliency Cloud are its ability to quickly recover from a ransomware attack. By employing cutting-edge Artificial Intelligence/Machine Learning-based monitoring, Druva Data Resiliency Cloud can quickly detect and resolve nefarious threats so it can minimize damage to corporate IT infrastructure.
I also love the ease of scaling up to expand services with ease. This is accomplished by employing Software-as-a-Service technology so it does not require physical hardware or costly maintenance. By lowering the cost, it allows customers to make the most of what the add-on.
If that was not good enough, Druva Data Resiliency Cloud stands by their word by offering an industry-leading data resiliency guarantee of up to $10-million. This would not be offered if Druva did not truly believe in their products and solutions. Give it a try; you may just make the switch after experiencing Druva Data Resiliency Cloud yourself!
Cons
Druva Data Resiliency Cloud can offer more a la carte options so we can better customize their solutions to our needs.
Offer more price points for companies who have stricter budgets.
Create more SaaS solutions to better suit industry sector needs.
Likelihood to Recommend
The Druva Data Resiliency Cloud platform is an outstanding comprehensive solution that can resolve multiple pain points from data security, protection, and recovery. Druva Data Resiliency Cloud covers all of the critical bases any company would need to remain nimble and agile in today's modern world. The best part is its SaaS model that breaks away from the need for costly hardware infrastructure.
VU
Verified User
Professional in Information Technology (5001-10,000 employees)
We use Druva for end user device backup and restore for end user devices and cloud backup. Monitoring Share Point and Teams cloud backups. Utilizing snap shots to recover missing and or deleted files and folders. It also is used by our Legal team to potentially avoid costly data recovery solutions.
Pros
Restore to another user profile
Backup schedule and adjustment
Snapshots
Cons
More reporting features
better error logging
UI
Likelihood to Recommend
it is very helpful for new device restores or for users with missing or deleted files. Recovering missing or deleted files from cloud resources like OneDrive, Exchange Online, Teams, Share Point, Microsoft Teams, Groups, and Public folders. Recovering files from accounts that are no longer associated due to legal cases and purposes.
