Drupal Reviews & Insights

Score6.7 out of 10

379 Reviews and Ratings

Community insights

TrustRadius Insights for Drupal are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Extensibility and Customization: Users highly appreciate the extensibility and customization options provided by Drupal's wide range of contributed modules. Many reviewers have stated that this flexibility allows them to tailor the software to their specific needs, enhancing the overall value of the platform.

Cost-effectiveness: The open-source nature of Drupal is seen as a major advantage by users, with many stating that it eliminates ongoing licensing costs. Reviewers mention that this cost-effectiveness makes Drupal an attractive option for those on a tight budget.

Strong Community Support: Users highly value the fantastic open-source community surrounding Drupal. Several reviewers have mentioned that they appreciate the community's readiness to help and provide solutions to any problems encountered. This support system is seen as invaluable, ensuring users have necessary assistance and resources to overcome challenges while using the software.

Drupal Reviews

1 Review

Enterprises (1,001+ employees)

DSMM Guru

Rating: 8 out of 10

Incentivized

March 7, 2017

Use Cases and Deployment Scope

The program that I manage within the school of medicine uses Drupal to maintain our individual website. I manage and maintain all edits, updates, and links on our web page. We use our webpage to provide knowledge to potential students who are interested in participating in our 9-month training program.

Pros

Easy access and more often than not, our student's are able to navigate through our webpage and find exactly what information they need.
Drupal Customer Service agents are extremely helpful, polite and knowledgeable.

Cons

Direct communication on edits/updates to software to the customer (myself, etc.) rather than our IT department that doesn't always relay information.

Likelihood to Recommend

Elizabeth Foust

Program Coordinator in Research & Development at Duke University (Higher Education, 10,001+ employees)

Vetted Review

3 years of experience

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