TrustRadius: an HG Insights company

Dropbox Mining, Quarrying, and Oil and Gas Extraction Reviews & Insights

Score8.2 out of 10

4,201 Reviews and Ratings

Learn More

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Who Buys & Uses Dropbox

Based on 23,760 HG Insights installations.

Powered by

Insights from Dropbox Reviewers

Based on 17 verified reviews published in the last 18 months


Synthesised from 17 reviews | Last Published May 26, 2026


Dropbox serves as a primary solution for secure file storage and backup, with organizations widely using it to house diverse digital assets and ensure centralized access. In TrustRadius reviews, it is frequently highlighted for its ability to streamline file sharing and collaboration, enabling efficient sharing of large files and facilitating co-editing among teams. Reviewers also value its robust support for remote access, allowing users to retrieve files from any device, anywhere, which underpins flexible work environments.

The platform contributes to significant operational efficiencies and cost savings by reducing reliance on physical storage and enhancing remote work capabilities. However, some reviewers identify challenges with file organization and management, noting that the folder system can be confusing. Search functionality, particularly on the web, and aspects of the user interface, like selective sync, are also cited as areas needing improvement. Overall, reviewers report a positive return on investment, despite occasional technical issues and concerns about pricing.


  • Secure and centralized file storage and backup for diverse digital assets
  • Seamless sharing of large files and folders with designated individuals
  • Facilitates team collaboration and co-editing with version control
  • Enables remote file access from multiple devices, supporting flexible work
  • Reduces hardware expenses by eliminating the need for external storage
  • File organization and folder management can be confusing or clunky
  • Web search functionality is described as suboptimal compared to local systems
  • User interface design needs modernization, particularly for selective sync features
  • Occasional desktop integration challenges, including synchronization delays
  • Concerns regarding pricing and the amount of free storage offered

Dropbox Reviews

9 Reviews
Mining, Quarrying, and Oil and Gas ExtractionMining & Metals3Oil & Energy6

Videos

Dropbox review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use my Dropbox to help keep my work and also personal files available on any service for easy accessing, it also keeps them safe place

Pros

  • Easy use for the not so technically personal
  • Can access my Dropbox on any device
  • It’s easy to share folders with other family members.

Cons

  • Bring back the old PC/desktop program.

Likelihood to Recommend

How safe and easy to use the app, also it is reasonably priced as well. Can purchase more storage space if required.
Vetted Review
Dropbox
5 years of experience

Dropbox file management

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are able to send high-quality files to other companies that are located all over the world. Without Dropbox we would not be able to have such seamless sharing with our distributors. We can also share content amongst ourselves when we may have different devices, such as Apple versus android.

Pros

  • Appropriate amount of storage for the price
  • Sharing files to individuals in other countries

Cons

  • Make it so you don't have to download all content to your machine for your MacBook app. I want to use the cloud feature and not store elements on my laptop to take up space and I can't seem to be able to do that.

Likelihood to Recommend

I have had no major complaints about Dropbox and would not hesitate to recommend it to others for business purposes or for even things like storing my photos and recipes for personal use
Vetted Review
Dropbox
10 years of experience

I love Dropbox!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use dropbox to store customer information, designs, contracts, etc. We are able to share documents with people throughout our organization, and limit who can see certain files. Our business could not run without Dropbox. Our installers, service workers, and sales people are able to view and upload documents from the road, which keeps our business running smoothly.

Pros

  • Security
  • Giving employees different levels of access.
  • We are able to send documents for signature.

Cons

  • I would love to be able to organize folders in a different order besides alphabetically.
  • I would like more options as far as limiting employee access to folders.
  • I wish dropbox didn't cache files to my C:Drive.

Likelihood to Recommend

Secure, easy to use, great functions. Dropbox is well suited for our Solar Install and Service company. I think it would work well for all business types where multiple people need access to the same files in different locations.
We don't use Dropbox for our 1099 employees because we don't want them to have access to other files within our organization. We have set some up with limitations, but usually it's easier to just have them email the files.
Vetted Review
Dropbox
1 year of experience

A good product

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use mainly for large files sharing (between us and with clients) and use a lot of Dropbox Paper too (to organize ideas, new features and to-do's). Since at my company the main use of data is from databases from cases of our software, these are the main uses. One use that people often use (but not me particularly), is the option to synchronize the data from the Dropbox, so the internal hard drive is not used and the computer keeps with low hard drive use and consequently more fast

Pros

  • Dropbox request files
  • Dropbox paper!
  • Keeps the deleted files in the "recycle bin" and shows the name of the person who deleted it

Cons

  • Dropbox app (I think its confuse the part of synchronization)

Likelihood to Recommend

Dropbox is well suited for files sharing (I think it might be interesting to sharing just a download link direct instead of sharing a folder/file directly in Dropbox) and for organize ideas. My company has the Dropbox Advanced plan, but these two are my main uses and I cannot talk about the others features. These that I used is well suited for me.
Vetted Review
Dropbox
3 years of experience

123

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use Dropbox as an access point for all employees. It helps us share information without using emails. We use it on a daily basis. We have documents there, like letterheads, that any employee with access can easily view and use. We have given limited access to employees.

Pros

  • Keeps information on the platform.

Cons

  • The syncing of files if more than one employee is working on it.
  • We have situations where it saves a file as an employee's copy instead of just saving it in the initial document.

Likelihood to Recommend

Storing information does that exceptionally well because of the access it has. Whatever device.
Vetted Review
Dropbox
1 year of experience

Great for Collaboration

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Sending large files from one team to another. Sharing high-quality graphics and sharing large files between our company and clients. Helps to easily transfer large files, especially in partner marketing when you are working between a number of companies.

Pros

  • Ease of sharing large files
  • Storage of materials
  • Allowing folder access for a large group

Cons

  • Without the app, it's not always easy to use on mobile

Likelihood to Recommend

Well suited when being involved with lots of groups and companies. It’s nice to have a tool like Dropbox to share files and information and store content between groups.
Vetted Review
Dropbox
5 years of experience

Dropbox Utilization in Engineering

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Dropbox to easily access all client information, project folders, drawings, reports, and in progress models that are presently being worked on for clients. It provides easy remote access across our organization which is especially helpful since we have multiple office locations in the US. We store a variety of files via Dropbox. This product has also proven helpful when we need to recover old versions of a file.

Pros

  • Accessibility
  • File version recovery
  • Storage
  • Remote access

Cons

  • Faster file sync
  • Access multiple versions of files from different users
  • Provide more information on a file or if a conflicted copy was made.

Likelihood to Recommend

Dropbox is a very well suited product for our company because we are able to store our massive amount of files to one location that is easily accessible from either in the office or remote.

It is less appropriate if files are not sycing in real time especially when our company is on a tight deadline for our client. There are times when I have to wait more than 15 minutes for the files to sync even when I am connected to our VPN.
Vetted Review
Dropbox
1 year of experience

Engineering consultancy business

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Dropbox allows us to have access to our files anywhere in the world and know that they are stored securely. We can also allow or restrict access as we need. I think the best attribute is that it functions just like a folder on Windows. My experience with it is that it is far superior to applications such as SharePoint. We store all our records in Dropbox.

Pros

  • Easy to use
  • Roll back function (not that we've ever needed it but good to know it's there)
  • Access restrictions are simple to imement and manage

Cons

  • Viewing how many licenses you have purchased and are spare for use is not immediately obvious like it is with e.g. Office 365
  • Occasionally we've had Dropbox cease to function properly in my experience. There's no warning that it isn't working such as a watchdog, or notifications like with anti-virus software that give you an indication of correct operation I've found.

Likelihood to Recommend

I think for a growing business with a need to store info and have it easily retrievable it is absolutely suitable. The fact that licenses can be bought singularly is great, although I do think they are quite pricey compared to e.g. onedrive which comes as part of office 365 for free.
Vetted Review
Dropbox
5 years of experience

Great file sharing and collaboration tool

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Dropbox is being used only by the IT department. Dropbox provides solution to sharing files, allowing users to store all of their documents in one easy access location. Dropbox uses a cloud environment, the documents are centrally stored on their servers making it easy to access from virtually anywhere including personal computers and smartphones.

Pros

  • It has an easy interface even for first timers.
  • Easy for users to sync their files across multiple platforms and access files from wherever you are.
  • With Dropbox you can edit documents online, making it easy to edit documents and files on the go.

Cons

  • Sometimes the download, upload, or synchronization with Dropbox can be a bit slow. You got to wait some minutes for files to appear.
  • If you have a large amount of data, their search engine is not powerful enough.
  • It lacks in folder security as you are not allowed to lock folders.

Likelihood to Recommend

There are many scenarios that Dropbox is well suited, the main ones are the collaboration of users, sharing files from wherever you are, whenever you need to have a backup of some files, or even when you deleted any file accidentally, with Dropbox you can recover them. Furthermore, you can store any file you want.

Video reviews