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DreamHost

Score9.3 out of 10

26 Reviews and Ratings

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What is DreamHost?

DreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.

Categories & Use Cases

Reviews

What users are saying about DreamHost.
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DreamHost Delivers fo Basic Hosting Needs

Incentivized
Jim NelsonView profile
Lead Developer in Corporate at Agreda Communications (1-10 employees employees)

Use Cases and Deployment Scope

As an independent web developer, I often inherit the use of platforms selected by my clients. I have one long-term client who came to me with a couple different websites hosted on DreamHost. I utilize the DreamHost administrative panel for database and file management as well as configuring email accounts and forwarders.

Pros

  • Email Address Configuration
  • Website File Management
  • Technical Support
  • Domain Registration

Cons

  • File Management
  • Database Management
  • Live Support Chat

Most Important Features

  • Email Management
  • File Management
  • Nameserver Configuration

Return on Investment

  • Ease of Use
  • Uptime and Reliability
  • Saves Time

Alternatives Considered

HostGator, GoDaddy, Bluehost, SiteGround, cPanel and WP Engine

Other Software Used

WordPress, Mailchimp, WooCommerce

Function is great, price jumps are shocking!

TS Botkin
Owner at AterFlix (1-10 employees employees)

Use Cases and Deployment Scope

I just needed a landing page to direct traffic. DreamHost was an affordable plan to do just that.

Pros

  • WordPress sites
  • Emails

Cons

  • It is not intuitive for newbies.

Most Important Features

  • Cost
  • Easy build out

Return on Investment

  • A 300% cost increase is not healthy for my company budget.
  • They are reasonable and if you ask, they will find a price to keep you as a customer.

Other Software Used

IONOS, by 1&1, Squarespace

DreamHost is the perfect balance of price vs. performance - and an A+ for the outstanding support team!

Incentivized
Stephen SteinbergView profile
Founder in Corporate at Raw Athletics (1-10 employees employees)

Pros

  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.

Cons

  • We've had issues in the past with compatibility migrating websites over (from Bluehost specifically).
  • We've had issues of WordPress updates crashing our server, but a quick call to support fixes everything immediately.
  • Their pricing structure and different packages are a bit confusing to choose from.

Return on Investment

  • Easy to manage, so doesn't take manpower to keep DreamHost running. Probably spend an accumulative 30 minutes every year to keep our website running.
  • People inevitably run into problems on any WordPress platform, and the fact that we can turn to support to fix any issues nearly immediately has saved us a ton of time, money and headaches that otherwise would've been much worse with another provider.
  • Absolutely no negative impacts to speak of!

Alternatives Considered

Bluehost and Amazon Web Services

Other Software Used

WordPress, BigCommerce, JotForm

Great service for an affordable price

Incentivized
Carlos Eduardo de SouzaView profile
Co-founder & Manager in Information Technology at Coopers Digital Production (1-10 employees employees)

Pros

  • Panel is easy to use
  • Flexibility to configure our websites and domains
  • It's affordable
  • The customer support is very attentive and helpful

Cons

  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand

Return on Investment

  • It's a great product for a relatively cheap price
  • We can offer a simple hosting solution for our clients
  • Even the VPS (virtual private servers) are very affordable and you can manage it as you wish (SSH access)

Alternatives Considered

Media Temple IaaS Cloud, Bluehost, HostGator and GoDaddy

Solid, reliable web host despite lack of phone support and recent downtime with attacks.

Incentivized
Derek LetellierView profile
IT Specialist, Legal Videographer, Marketing Specialist in Information Technology at Lake Cook Reporting (11-50 employees employees)

Pros

  • Linux-based Web Hosting
  • Wordpress one-click installs
  • Security certificate one-click installs

Cons

  • Webmail Servers
  • Customer Service
  • Telephone Support (or lack thereof)
  • Email reliability
  • Recent uptime
  • Delay in resolving issues

Return on Investment

  • Extensive downtime due to database server errors
  • Lost emails due to webmail server outages and errors
  • Inability to install security certificates due to system errors
  • Recent web-based attacks have affected reliability and caused server downtime, and they'll need to improve their infrastructure to handle attacks in the future

Alternatives Considered

SiteGround Web Hosting, GoDaddy and Bluehost

Other Software Used

Namecheap, GoDaddy, Vonage