draw.io Reviews & Insights

Score7.3 out of 10

170 Reviews and Ratings

Community insights

TrustRadius Insights for draw.io are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Wide variety of shapes and high level of customizability: Many users have praised Draw.io for its wide range of shapes and the ability to customize diagram layouts. They appreciate the flexibility this offers in creating visual representations that meet their specific needs.

Fairly intuitive interface: Several reviewers have mentioned that Draw.io is fairly intuitive to use, even without the need for a tutorial. They find it easy to draw shapes and connect them together, allowing them to quickly create diagrams without any steep learning curve.

Seamless integration with other platforms: Draw.io's ability to integrate with other platforms has been highly appreciated by users. This seamless integration allows for smooth operation when working with documents and file systems within their organization, enhancing collaboration and productivity.

Reviews

18 Reviews

One of the best, free and easy to use software for creating flowcharts and diagrams.

Rating: 9 out of 10

Incentivized

May 26, 2023

Use Cases and Deployment Scope

In Numerator we use draw.io to create flowcharts, diagrams and organizational charts. We have been using draw.io to create decision tree and workflow of a certain project. It really helps us to clarify some of the complex and challenging business decisions. It make things very clear when we understand it through a diagram made on draw.io.

Pros

The drag and drop of visuals make it easy and fast to create diagrams and flowcharts.
It is very convenient and simple to connect the visuals from one point to another from different sides of the visuals.
It offers so many different visual, flowcharts and network diagrams. We can explore a whole lot of templates in draw.io as per our requirement.
We can connect draw.io with Google Drive and save our work over there.

Cons

I think draw.io can improve on importing of some file types.
I think draw.io should launch its desktop application for PCs and Mac.
There is no proper tutorials and technical support services of draw.io

Likelihood to Recommend

Based on my experience, I would say draw.io is very well suited for creating decision trees, flowcharts, workflows, UML diagrams, network diagrams, organizational charts etc. It is only appropriate for creating diagrams. It is not appropriate for creating any official documents or any kind of presentations. Sometimes it can be difficult to integrate it with existing workflow.

Sahil Khan

Data Analyst in Product Management at Numerator (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Draw.io is a free and excellent diagramming tool

Rating: 10 out of 10

Incentivized

August 11, 2021

Use Cases and Deployment Scope

Draw.io is used in the development team of the IT service department in my organisation to diagram software and all its related concepts such as database entity-relationship diagrams, system component diagrams, network diagrams, etc. It is a convenient, free tool with integration to Google Drive and can be used in a browser or as a downloaded app. In my organisation it has replaced Visio - a Microsoft Office product that the powers to be don't want to pay for anymore.

Pros

Easily produces good quality diagrams
Has a rich set of predefined shapes for all sorts of different diagramming needs
Allows grouping of shapes
Smart connectors
Integrates with Google Drive
Conveniently exports to a variety of formats
Allows for collaborative development of diagrams

Cons

Opening an existing diagram, the view is sometimes in a weird spot - zoomed in on blank space or something - so it can be disconcerting
Z order of shapes can be tricky to manage

Likelihood to Recommend

This is a great free product, it has a rich set of features and functionality and I think it actually rivals commercial products like Microsoft Visio superbly. It is most suited to diagramming things like floor plans, systems, databases, electronics, networks, etc, but there really isn't a limit to what you can do with it. I have used it for both work and personal use. It helped me design the landscaping plan for my yard around my house really well. I was able to upload a picture of my house's floor plan as a basis and diagram around that.

Verified User

Professional in Corporate (501-1000 employees)

Vetted Review

2 years of experience

A great easy-to-use and free alternative to Visio

Rating: 10 out of 10

Incentivized

April 28, 2021

Use Cases and Deployment Scope

I've been using draw.io for a couple of years now and it is a great (and completely free) alternative for Microsoft Visio. It has a good range of native stencils, such as AWS, Azure, Cisco, Citrix, GCP, Office, Veeam, VMware and many others. Draw.io is very intuitive and easy to use and requires no client installation, you can use it completely from its web interface. It's very useful to create diagrams and architecture designs. Since I started using it, it was also spread to other colleagues on my team and to my management.

Pros

A very good and friendly interface - easy to use since first time use.
It's free.
Integration to Google Drive, OneDrive, Drop Box, GitHub and GitLab repositories.
Doesn't require client installation - It's completely web-based.

Cons

Not so complete as Visio, it lacks a few advanced features.

Likelihood to Recommend

It's very suitable to most part of demands, from small to large companies and also for studying and personal use, as it is completely free. It is a very good alternative to Visio that allows you to create basic diagrams with no cost and very easily. It has some native stencils/shapes to various technologies. In my case Veeam, VMware, Cisco, Azure and Citrix are the most useful. Of course it is not so complete as MS Visio, so if you need more advanced features you can switch to it.

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

Highly recommend!!

Rating: 8 out of 10

Incentivized

March 23, 2020

Use Cases and Deployment Scope

Draw.io is a fantastic tool to assist in any diagrams, from network diagrams through to rack setups, even through to use case diagrams! This ensures easy communication and is hugely beneficial for documentation.

Pros

Flow charts.
Network diagrams.
Rack mock diagrams.

Cons

Increase library image types.
Auto save ability.
Further automation for networking diagrams (e.g. cable runs).

Likelihood to Recommend

Those who need to create professional diagrams for low cost, without having to use proprietary software, allowing for ability for any users to edit.

Verified User

Team Lead in Information Technology (1-10 employees)

Vetted Review

1 year of experience

Simple drawing program

Rating: 8 out of 10

Incentivized

January 29, 2020

Use Cases and Deployment Scope

I use draw.io to make diagrams because of how simple it is to use. If I need to do a presentation, this is the easiest way to make a diagram. It is also perfect for making things like flow charts to show a process. It's free, which is why I use it.

Pros

Draw.io is free!
Draw.io is super simple to use, which means basically anyone can understand how to use it.

Cons

It can be slow at times
Not enough tools to make super complex things

Likelihood to Recommend

I would recommend draw.io to anyone who is needing to make any flow chart or anything that you want to map out with boxes or ovals connected with lines or arrows. If you are also on a budget and need to do these sorts of things, then this is an excellent program to use.

Verified User

Administrator in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Great software for making diagrams

Rating: 8 out of 10

Incentivized

January 21, 2020

Use Cases and Deployment Scope

In my particular case, from the product area of our company, I am the only one who uses the software. I usually make different graphs, but most of all flowcharts to describe our processes, both internal, and many times to present to our customers. I found in Draw.io a simple but very powerful solution that allows me to perform high-quality work in a short time.

Pros

Integration with Google Drive.
Friendly interface.

Cons

Sometimes it is a bit slow.

Likelihood to Recommend

Draw.io allows you to quickly and easily make a large number of graphics such as flowcharts, networks, UMLs, etc. It allows working in collaboration with other users and is integrated with Google Drive.

Mauro García Aurelio

CMIO in Product Management at Omnia Salud (11-50 employees)

Vetted Review

4 years of experience

View profile

The best diagramming software out there!

Rating: 10 out of 10

Incentivized

January 17, 2020

Use Cases and Deployment Scope

A few people in my organization are using draw.io for creating and editing various diagrams. For me personally, I absolutely love draw.io. draw.io lets me send diagrams to others who may or may not have Visio or some other paid for diagramming software. In addition, draw.io is free, has great content (icons and templates), plus, I can log on to any machine and open my document with just a basic web browser!

Pros

draw.io is free to use! No more spending loads of money for licenses of diagramming applications.
draw.io is web based - no installation necessary! Due to this, your diagrams become very portable.
draw.io is always adding to their application; new features, new icons, etc.

Cons

Honestly, I can't come up with any cons.

Likelihood to Recommend

draw.io is well suited for network diagrams, floor plans, flowcharts, and decision charts. It is less appropriate if everyone at your office already has Visio and is satisfied with it or if you need measurement functionality (like Visio's tape measure).

Tyler Wright

DevOps Engineer in Information Technology at Hitachi Vantara (5001-10,000 employees)

Vetted Review

3 years of experience

View profile

A great alternative to LucidChart and Visio

Rating: 8 out of 10

Incentivized

January 17, 2020

Use Cases and Deployment Scope

We use draw.io to define user journeys and various flows for our design solutions as a part of the UX design team's efforts. It is dependant on the department's access to the tools and budgets allocated to them. Our office deals with graduate education and research, and we work with other departments to create a better experience for graduate students. We use draw.io to create the box flow solutions for the solutions for our design work on the website and marketing strategy fronts.

Pros

Multiple shapes are accommodated, making it a great tool for everyone.
A good Scratchpad feature to create boards with relevant shapes.

Cons

The basic design is not visually appealing.
There's no dark mode to work in the dark and be softer on the eyes.

Likelihood to Recommend

This tool does exactly delivers what it is made for. It is primarily used for making flow charts, organizational diagrams, and process systems. They helped us put together a quick printable chart for the managerial leaders to look at and approve the plans. We also use it to create system organization ledgers to show a map of all the resources and their locations.

Verified User

Employee in Professional Services (1001-5000 employees)

Vetted Review

1 year of experience

Ready, Set, Draw!

Rating: 9 out of 10

Incentivized

August 1, 2019

Use Cases and Deployment Scope

We use this tool for many different types of graphs, diagrams, tables and charts. It is very intuitive and because we can export vectors, that makes is easy to scale to any size without loss of quality. This is important when creating presentations. I've used it to create several flowcharts that show the steps involved in different processes. This has been very helpful for others to understand who is responsible for each step and how they can use the process to request different services.

Pros

Vector graphics can scale to any size without loss of quality
Alignment of different elements are easy to perform
It can import from many services including Dropbox, OneDrive, GitHub, Google Drive and Trello
The user interface is very intuitive

Cons

When very elaborate diagrams are needed, it lacks the amount of tools and customization needed
Since this is an online tool, it can freeze and that causes you to lose that work up to that point
Performance can lag with very complex diagrams

Likelihood to Recommend

It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.

Verified User

Professional in Marketing (5001-10,000 employees)

Vetted Review

1 year of experience

Remember MS Paint? Draw.io is for adults in the workplace. It's that easy. Diagram & Workflows with ease.

Rating: 8 out of 10

Incentivized

February 12, 2019

Use Cases and Deployment Scope

Draw.io is being used within our organization to embed diagrams and workflows within our company shared document repository. Our organization used Confluence and the connector to draw.io. All departments have access to this and use this on a daily bases. This helps keep not only information and documents in one place but editable within a page, a one-stop shop to see our workflows and diagrams as well.

Pros

Draw.io's ability to plug into other platforms makes it simple to have a single pane of glass operation when working your organization's documents and file system.
Draw.io is the refreshing approach to a very simple no-frills software that is easy to learn and get something out the door in minutes if need be.
Draw.io had a relatively deep repository of templates and examples to speed up delivery and prevent you from having to re-create the wheel.

Cons

One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.

Likelihood to Recommend

Draw.io is perfect for wide company distribution. There is not the deep complex training that typically comes with using something like Microsoft Visio or other platforms. This is easy to use, understand, and distribute.

Jesse Bickel, MS - PMP

Sr. IT Project Manager in Information Technology at CaptureRx (51-200 employees)

Vetted Review

2 years of experience

View profile

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Remember MS Paint? Draw.io is for adults in the workplace. It's that easy. Diagram & Workflows with ease.

Rating: 8 out of 10

Incentivized

February 12, 2019

Use Cases and Deployment Scope

Pros

Draw.io's ability to plug into other platforms makes it simple to have a single pane of glass operation when working your organization's documents and file system.
Draw.io is the refreshing approach to a very simple no-frills software that is easy to learn and get something out the door in minutes if need be.
Draw.io had a relatively deep repository of templates and examples to speed up delivery and prevent you from having to re-create the wheel.

Cons

One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.

Likelihood to Recommend

Jesse Bickel, MS - PMP

Sr. IT Project Manager in Information Technology at CaptureRx (51-200 employees)

Vetted Review

2 years of experience

View profile