TrustRadius Insights for Donesafe are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Donesafe has been instrumental in incident and hazard reporting, allowing users to track trends and address issues that would have otherwise been localized problems. By serving as the main online reporting system, it has particularly excelled in remote reporting for isolated areas where accessibility may be a challenge. Additionally, this platform has proven valuable in managing processes across various departments, such as health and safety, risk management, assurance, legal, food safety, insurance, claims, and injury management. Its ability to facilitate transparency and communication between departments has strengthened collaboration and consultation within organizations. With Donesafe, incident investigation, follow-up, and actions are efficiently managed, ensuring a proactive approach to safety. This software has also addressed the issue of under-reporting by streamlining WHS practices and offering a user-friendly interface for reporting hazards and incidents. Moreover, it is versatile enough to adapt to different needs and contexts by converting paper-based safety systems into digital modules. Overall, Donesafe enhances safety practices by automating tasks while providing an overview of organizational issues through its comprehensive reporting and management capabilities.
Donesafe is used extensively to manage processes across our business including health & safety, risk management, assurance, legal, food safety, insurance, claims, and injury management. The solution is easy to use and has improved our performance through a range of efficiencies whilst increasing transparency.
Pros
Easy to use: The solution is easy for our people which encourages use.
Easy to design: We are able to configure our version to align with existing processes. We can do it our way which creates greater ownership of the process.
Transparency: Once the information is in the system, it is easy to create insights and learn where our opportunities lay.
Compliant: It creates a central repository of evidence to demonstrate compliance whenever required.
Cons
A supporting app for users that is easy to use and provides a greater connection.
Better contractor management to create a stronger user experience for our visitors and contractors.
Ability for geofencing.
Likelihood to Recommend
The solution is a significant improvement on what we have done before. It has allowed us to create a tool that fits the context of our business which is extremely important. Our users love it and we are always looking to enhance the solution.
We use the Donesafe System as our main online reporting system for hazard/incident reporting across the business. It addresses our issues when reporting a hazard/incident remotely as we have a Field Site Team working in isolated areas. This also helps us to create ease in reporting by providing an online reporting system that creates transparency and initiate communication and consultation between departments.
Pros
Reporting remotely without filling up a form. This helps in ease of sending out information in a timely manner without filling up a form and sending emails.
Transparency- Any hazard/incident reported are registered in the dashboard where stakeholders are able to access the information.
Designed for the Field Site Team.
Cons
Timely response from the contractor's support team.
Provision of more in depth training to the Admins.
Provision of more in depth training for the Admins to troubleshoot from the back end.
Constant follow up and checks done by the contractor after the launch would've been helpful.
Likelihood to Recommend
I believe Donesafe is one of the best systems developed to ease hazard/incident reporting across a business. It showed transparency and initiates communication to hazard/incident reporters and to the receiver and also across departments. Donesafe if used for its purpose helps also in saving time regarding reporting hazards/incidents across the workplace.