HSI Donesafe Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for Donesafe are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Donesafe has been instrumental in incident and hazard reporting, allowing users to track trends and address issues that would have otherwise been localized problems. By serving as the main online reporting system, it has particularly excelled in remote reporting for isolated areas where accessibility may be a challenge. Additionally, this platform has proven valuable in managing processes across various departments, such as health and safety, risk management, assurance, legal, food safety, insurance, claims, and injury management. Its ability to facilitate transparency and communication between departments has strengthened collaboration and consultation within organizations. With Donesafe, incident investigation, follow-up, and actions are efficiently managed, ensuring a proactive approach to safety. This software has also addressed the issue of under-reporting by streamlining WHS practices and offering a user-friendly interface for reporting hazards and incidents. Moreover, it is versatile enough to adapt to different needs and contexts by converting paper-based safety systems into digital modules. Overall, Donesafe enhances safety practices by automating tasks while providing an overview of organizational issues through its comprehensive reporting and management capabilities.

Reviews

9 Reviews

Must have all-in-one EHS platform

Rating: 10 out of 10

Incentivized

September 6, 2021

Use Cases and Deployment Scope

We are using Donesafe as our default quality management platform. The majority of the complaints and incidents flow through Donesafe and are tracked regularly. It also helps us keep a company-wide wiki that acts as a knowledge base for new employees and also helps in getting them started quickly. Before Donesafe all of these were scattered across services and some of them were even paper-based, which made it really hard to keep track of and the additional effort it took to coordinate between them was saved after implementing Donesafe across the company.

Pros

Reporting incidents
Complaints management
Wik and training management

Cons

Native mobile apps
Reporting
Document management

Likelihood to Recommend

The ability to have the quality, environment, and incident data all in one place is great. Another major benefit is the flexibility to set up Donesafe according to the needs of the organization along with add-on apps and custom apps. All the quality check and inspections forms can be as detailed or as simple as the requirement asks for. It's easier for employees on the field to fill out the forms which are designed specifically for them.

Verified User

Engineer in Engineering (51-200 employees)

Vetted Review

1 year of experience

DoneSafe [is a] great product when it works as intended

Rating: 6 out of 10

Incentivized

September 6, 2021

Use Cases and Deployment Scope

For all health and safety reporting purposes, [it's like] replacing pen and paper.

Pros

Simple to use
Easy to configure
Easy to add modules on as required

Cons

Customer experience is a major flaw [in my opinion].
Improvement is needed in the development phase to deliver a product that meets our requests.
The Checklist module requires improvement to make it more user friendly in configuring checklists (iAuditor provides a much better user experience in this space).

Likelihood to Recommend

When it [Donesafe] operates correctly it is a very useful product allowing us to dramatically simplify the health and safety reporting and management process. Unfortunately, when something goes wrong the issue resolution process is disjointed, extremely slow, and impacts the whole user experience in a negative way.

Verified User

Manager in Human Resources (1001-5000 employees)

Vetted Review

2 years of experience

A game changer, easy to configure to meet our business needs and the people love it.

Rating: 10 out of 10

Incentivized

August 20, 2021

Use Cases and Deployment Scope

Donesafe is used extensively to manage processes across our business including health & safety, risk management, assurance, legal, food safety, insurance, claims, and injury management. The solution is easy to use and has improved our performance through a range of efficiencies whilst increasing transparency.

Pros

Easy to use: The solution is easy for our people which encourages use.
Easy to design: We are able to configure our version to align with existing processes. We can do it our way which creates greater ownership of the process.
Transparency: Once the information is in the system, it is easy to create insights and learn where our opportunities lay.
Compliant: It creates a central repository of evidence to demonstrate compliance whenever required.

Cons

A supporting app for users that is easy to use and provides a greater connection.
Better contractor management to create a stronger user experience for our visitors and contractors.
Ability for geofencing.

Likelihood to Recommend

The solution is a significant improvement on what we have done before. It has allowed us to create a tool that fits the context of our business which is extremely important. Our users love it and we are always looking to enhance the solution.

Peter Hayes

Group General Manager Health & Safety at SkyCity Entertainment Group (5001-10,000 employees)

Vetted Review

3 years of experience

Wonderful platform, could not recommend more!

Rating: 10 out of 10

Incentivized

April 25, 2021

Use Cases and Deployment Scope

Donesafe is being used for COVID-19 related management, on-call logs, incidents/hazards, audits, and checklists. It is solving safety issues surrounding COVID-19, especially as we work within the medical field. Also, streamlining our other WHS practices within the organization.

Pros

I have found Donesafe very easy to use, especially when it comes to COVID-19 practices within the medical field.
It has made the process of auditing and logging incidents and hazards very time efficient.
The dashboard and email notifications make it simple to keep on top of my task list and corrective actions.

Cons

I can not think of any improvements Donesafe can make.

Likelihood to Recommend

Donesafe is very useful for the industry I work in, especially the COVID-19 management app. The ability to use it on both my phone and laptop, also on offline mode when in low reception areas is very helpful.

Verified User

Manager in Sales (10,001+ employees)

Vetted Review

1 year of experience

The best end-to-end HSEQ management platform!

Rating: 10 out of 10

Incentivized

April 24, 2021

Use Cases and Deployment Scope

Optus is using Donsafe as a WHS management and reporting tool. It has addressed our problems of under-reporting, manual and time-consuming tasks and has given us a great overview of everything going on within the organization, allowing us to see what problems need to be addressed.

Pros

User Friendly - Donesafe is a very straightforward platform to use, it didn't require much training at all, and has a great UI.
Time saver - Automations save so much time when using the system, tasks that previously took hours, are now taking minutes. Moreover, reporting has increased due to the ease of logging information.
Reporting - Donesafe has consolidated all of our WHS data in one place so it gives us a great overview of what's going on within our organisation.

Cons

Nothing as of yet.

Likelihood to Recommend

I have found Donesafe is a great tool when it comes to WHS matters. Specifically within our organization the incidents module. It allows incidents to easily be reported on, then all the necessary parties are notified and corrective action is provided all through automation, making the whole process quick and seamless.

Erin Murphy

HR Consultant in Human Resources at Optus (10,001+ employees)

Vetted Review

1 year of experience

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Donesafe - the Safety System for businesses serious about their people

Rating: 10 out of 10

Incentivized

April 6, 2021

Use Cases and Deployment Scope

Our primary purpose for Donesafe is to report and manage incidents and hazards and their associated actions. Other uses currently include; creating, communicating, and managing the completion of Safety Communications such as Safety Alerts; creating Safety Squad Agendas and minutes (i.e. auto-populates templates with data sources); recording safety conversations; and completing checklists and audits.

As a Franchised business, we have total coverage across 1000+ restaurants nationally and accessed by all 100,000+ personnel.

Given the size of our business, the data now allows us to track trends and address issues that would otherwise have been addressed as local issues. It has also given us the ability for corporate support functions to monitor serious issues and support franchisees and restaurants. It also allows us to monitor the completion of corrective actions, all of which weren't possible in a simple practical way before Donesafe.

Pros

Simple to use. McDonald's is very focused on simplification, so its platforms must be as intuitive as possible as training across such an operation is a logistical challenge especially when combined with a very high labour turnover and high youth employment
Customisable. McDonald's has a very complex business model, due to it being 250+ companies, not just one. As such, there is a need for extensive customisation to ensure no group is disadvantaged and no information is lost or compromised.
Support. The Donesafe team is quick to respond to bugs and queries. They have a very 'Yes, can do attitude' with very competent and capable staff.

Cons

Access to our customised platform made available through the Donesafe app.
Whilst colour is used in some areas, it is not available to enhance all modules.
Ability for standard reports to be built to incorporate fields from different modules.

Likelihood to Recommend

Donesafe is suited to any business due to its customisability and flexibility. There are no situations we have found as yet where it is not suited.

Adrian Ditcher

Workplace Safety Systems manager in Corporate at McDonald's Australia (10,001+ employees)

Vetted Review

4 years of experience

Better if you design your own modules

Rating: 7 out of 10

Incentivized

March 31, 2021

Use Cases and Deployment Scope

We're using Donesafe to convert our paper-based safety system to digital by creating new modules.

Pros

User interface is relatively straightforward
It's quick and easy to make your own basic modules

Cons

Some ambiguous rules when creating complex modules
Training modules could be more detailed
Reporting could be much better

Likelihood to Recommend

Only because I know the system, and it can work when done correctly

Verified User

Professional (1001-5000 employees)

Vetted Review

4 years of experience

Donesafe is part of our TOMRA Safe

Rating: 10 out of 10

Incentivized

March 30, 2021

Use Cases and Deployment Scope

We use the Donesafe System as our main online reporting system for hazard/incident reporting across the business. It addresses our issues when reporting a hazard/incident remotely as we have a Field Site Team working in isolated areas. This also helps us to create ease in reporting by providing an online reporting system that creates transparency and initiate communication and consultation between departments.

Pros

Reporting remotely without filling up a form. This helps in ease of sending out information in a timely manner without filling up a form and sending emails.
Transparency- Any hazard/incident reported are registered in the dashboard where stakeholders are able to access the information.
Designed for the Field Site Team.

Cons

Timely response from the contractor's support team.
Provision of more in depth training to the Admins.
Provision of more in depth training for the Admins to troubleshoot from the back end.
Constant follow up and checks done by the contractor after the launch would've been helpful.

Likelihood to Recommend

I believe Donesafe is one of the best systems developed to ease hazard/incident reporting across a business. It showed transparency and initiates communication to hazard/incident reporters and to the receiver and also across departments. Donesafe if used for its purpose helps also in saving time regarding reporting hazards/incidents across the workplace.

Jenar Masana

WHS Coordinator at TOMRA (201-500 employees)

Vetted Review

6 years of experience

Donesafe easy to configure at the back end so it's easy for users at the front end, and detailed in its output.

Rating: 10 out of 10

Incentivized

March 30, 2021

Use Cases and Deployment Scope

Incident reporting for all incidents including incident investigation, follow up and actions management.

Chemical substance register for all sites.

Contractor management including contractor verification, online induction, supervision and management.

Hazard reporting system for identified hazards including action management.

Audit system for quality and safety auditing with action management.

Pros

Easily configurable in the back end.
Adaptable for various business processes.
Good user interface at front end.
Customisation to be 'on brand.'

Cons

Reporting of particular configured fields.
Difficulty in setting up notifications as they need to be done singularly rather then in a batch.
Improved data library or document management.

Likelihood to Recommend

Contractor Management is easy to configure and manage notifications and correspondence with the uploading and storing of validated documents, then the ability to check contractor identities and completed induction records. The ability to upload and set reminders and periods for review such as expiry dates for licenses and accreditation. The only lacking in the system was the ability to print access cards direct for the system.

Paul Gale

WHS Manager in Professional Services at Iglu (501-1000 employees)

Vetted Review

2 years of experience

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Donesafe - the Safety System for businesses serious about their people

Rating: 10 out of 10

Incentivized

April 6, 2021

Use Cases and Deployment Scope

As a Franchised business, we have total coverage across 1000+ restaurants nationally and accessed by all 100,000+ personnel.

Pros

Simple to use. McDonald's is very focused on simplification, so its platforms must be as intuitive as possible as training across such an operation is a logistical challenge especially when combined with a very high labour turnover and high youth employment
Customisable. McDonald's has a very complex business model, due to it being 250+ companies, not just one. As such, there is a need for extensive customisation to ensure no group is disadvantaged and no information is lost or compromised.
Support. The Donesafe team is quick to respond to bugs and queries. They have a very 'Yes, can do attitude' with very competent and capable staff.

Cons

Access to our customised platform made available through the Donesafe app.
Whilst colour is used in some areas, it is not available to enhance all modules.
Ability for standard reports to be built to incorporate fields from different modules.

Likelihood to Recommend

Donesafe is suited to any business due to its customisability and flexibility. There are no situations we have found as yet where it is not suited.

Adrian Ditcher

Workplace Safety Systems manager in Corporate at McDonald's Australia (10,001+ employees)

Vetted Review

4 years of experience