DocuSign

It’s our e-signature platform used to sign our internal operation forms and contracts.

• No more manual tracking
• Legally binding

Miro, Asset Management for Jira

DocuSign is primarily used by the HR function in document signing procedures such as Contracts and Agreements. It is integrated with SuccessFactors for the purposes of Recruitment and Onboarding and used in Candidate onboarding. It is also accessed directly for the generation and sending of various HR documents that must be issued to employees for signing. Our future landscape will involve its integration with OpenText to allow for automated Document Generation, Signing and Storing of Documents.

• Ease of Implementation and Integration
• Positive impact in simplifying HR Processes
• Limited training required
• Reduced administrative overhead

Adobe Acrobat Sign

OpenText Content Manager, Microsoft Power Automate, SAP Concur

DocuSign is used to capture signatures on our very custom and unique home building client contracts. There are many documents that make up a home building contract so DocuSign simplifies this process. It is also used throughout the home building process to capture sign-off on changes (also known as variations) to the building design by the client.

• Client signing turnaround is fast
• Less mistakes with changes as these are captured faster
• Overall all these speed up build time which for us means more income.

Adobe Acrobat Sign

I have attempted to cancel my subscription since October, as their upgrades and downgrades of plans seems simple, then you realize you never downgraded or cancelled. In my opinion, getting support worth a crap is impossible. In my experience, they continued to close out tickets on me when they were not complete making me start from the beginning again. My annual plan still renewed even though I did not want it too. Their refund policy states within 30 days of an annual subscription, yet, in my experience, they still refuse to refund or give me anyway of contacting them on the phone. I have had countless support tickets, following instructions and somehow it does no good for me.

• cost
• support issues
• wasting my time

We use it to sign documents electronically. It helps us to ensure that it is secure, both parties get signed copies once complete and reduces the amount of paper that we need to use. Which in turn reduces our printing costs as well. We found this helped to streamline processes and get work done faster.

• Reduces printing costs
• Reduces back and forth to get missing signatures
• Improves our end user experience as they don’t have to print, sign and scan back documents

Miro, Dayforce