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Deacom ERP

Score7.3 out of 10

13 Reviews and Ratings

What is Deacom ERP?

Deacom, an ECI Software Solution, is an ERP platform with a wide range of capabilities designed for growing batch and process manufacturers. It helps to reduce the burden caused by multi-system complexities and avoid the manual workarounds that plague traditional ERP implementations by having all of required functionality in a single platform.

Media

Screenshot of Deacom's customizable dashboards. These interactive dashboards visually represent key metrics and performance indicators. Users can monitor production efficiency, inventory levels, sales trends, and other aspects of process manufacturing operations.  The ability to customize these dashboards ensures important information is readily available.
Screenshot of Deacom's Sales Order's interface for adding and managing order items with product details, applying pricing, discounts, and shipping specifics. Real-time inventory visibility ensures order fulfillment, while credit check integration streamlines customer verification. Order tracking and communication tools promote customer interaction, empowering process manufacturers to streamline order processing, optimize inventory allocation, and enhance customer satisfaction.
Screenshot of Deacom's Management Reporting feature, used to generate in-depth reports and drill down into critical data points encompassing financial performance and production output to inventory levels and sales trends.  Management Reporting facilitates a deeper understanding of process manufacturing operations, enabling users to identify areas for improvement, optimize resource allocation, and make data-driven decisions for long-term success.
Screenshot of Deacom's interface for creating essential business documents. Users can generate purchase orders, sales orders, and other critical documents.
Screenshot of Deacom's interface for navigating complex functionalities, used for generating reports, creating purchase orders, or monitoring real-time data on customizable dashboards.  Deacom offers a choice of light and dark themes, and the interface can be tailored to optimize viewing comfort.

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Screenshot of Deacom's customizable dashboards. These interactive dashboards visually represent key metrics and performance indicators. Users can monitor production efficiency, inventory levels, sales trends, and other aspects of process manufacturing operations. The ability to customize these dashboards ensures important information is readily available.

Top Performing Features

  • Single sign-on capability

    The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

    Category average: 8.3

  • Global Financial Support

    Account using multiple ledgers, multiple currencies, and multiple entities

    Category average: 7.8

  • Location management

    The software can track multiple goods across multiple locations.

    Category average: 7.7

Areas for Improvement

  • Inventory Planning

    Establish projected inventory levels, monitor actual levels and compare with projected levels

    Category average: 7.3

  • Forecasting

    Statistically forecast based on historical patterns and sales input, monitor accuracy and estimate new demand

    Category average: 6.9

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.7

Deacom ERP

Use Cases and Deployment Scope

Order Entry, CRM, Order Reporting, AR Reporting

Pros

  • Order Entry

Cons

  • External shipping platforms
  • Sales Calendar

Return on Investment

  • Easy to navigate in Order Entry
  • Manual processes

Usability

Deacom ERP is the da bomb

Use Cases and Deployment Scope

All of our core business processes are now in one system. It has streamlined processes and information across the company. It allows the flexibility to work from anywhere with it being a cloud service. The CRM piece allows are sales force to have the customers and potential customers in the system. This allows them to send out mass emails to their contacts and make customer visitation notes

Pros

  • Tracking sales by customer, location, or division
  • Easy to create and track jobs
  • Multiple reporting options

Cons

  • Would be nice to have Deacom ERP and CRM communicate.
  • Seems like every time we update to get new functionality or to fix an issue there is a another issue
  • Automated collection emails would be great

Return on Investment

  • Reduction in administrative costs
  • Reduction in operating costs
  • Reduction in inventory costs

Usability

ECI Deacom ERP Good Product

Use Cases and Deployment Scope

We use Deacom ERP for Production, Accounting, Customer Services mainly for the chemical processing industry. To smooth our business workflow from order to production and payments and such.

Pros

  • Customize forms for different departments like confirmation with different versions for Customer Service and Accounting.
  • User Could set up their favorites and preview pages.
  • Mobile app for sales people quick check leads taking notes.

Cons

  • Tracking leads and makes quotes easier.
  • Generate pricing sheets for current customers.
  • Fix bugs solid.
  • Easier to get hold of tech team or data/development teams. I got ticket closed but issues didn't get fix and went to development team.

Return on Investment

  • Provide a central resource for viewing and manage all orders, jobs and running reports.
  • Slow down system performance by big report users.

Usability

Deacom ERP - good for small to medium sized businesses.

Use Cases and Deployment Scope

I've helped companies implement Deacom ERP at their businesses. Deacom ERP helps provide controls and data visibility to multi-entity businesses which may have no current-state ERP or may need a consolidated ERP solution.

Pros

  • sales order management
  • purchase order management
  • production job management

Cons

  • MRP - it is rather difficult to understand
  • Quality Control - it is not possible to effectively note/track hold reasons and drive action

Return on Investment

  • Deacom gave us complete visibility to our consumption and waste where we had NOTHING previously.

Usability

Alternatives Considered

NetSuite ERP and BatchMaster

Deacom ERP is a great ERP platform for manufacturers

Use Cases and Deployment Scope

We manufacture tortillas and wraps. Deacom ERP helps us accross the board from Sales to WMS, and operations, etc.

Pros

  • WMS
  • EDI
  • Accounting
  • Logging and reporting on changes

Cons

  • Active directory integration, we aren't and I don't know if it is supported
  • Integration with PowerBI?

Return on Investment

  • Helped to reduce paperwork
  • Reduced errors and improved response time to changes
  • saved labor and increased efficiency of EDI processing

Usability

Alternatives Considered

Microsoft Dynamics 365 Business Central

Other Software Used

Fiix by Rockwell Automation, Ignition by Inductive Automation, Asana