Dayforce Reviews & Insights

Score7.9 out of 10

1,195 Reviews and Ratings

Community insights

TrustRadius Insights for Dayforce are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Navigation and Setup: Users have praised Dayforce HUBS for its straightforward setup and easy navigation, making it simple to disseminate information effectively.

Resource Provision for Knowledge Enhancement: Reviewers highly value the platform's provision of resources such as webinars and training options, which enhance user knowledge and skills.

Accurate Record-Keeping Functionality: The system's record-keeping functionality has been noted for its simplicity and directness by users, facilitating employee interaction and usage.

Customizable Reporting Features: Users appreciate the customizable reporting features that cater to their specific needs, enhancing the adaptability of the platform.

Employee Engagement Functionalities: The direct employee engagement features within Dayforce allow for personal account modifications, increasing user autonomy and satisfaction.

Efficient Payroll Processing: The platform's accuracy in paying hourly workers with minimal manual intervention has been recognized by reviewers, leading to increased efficiency.

Seamless Information Flow through Scheduling Tool: The scheduling tool functionality ensures accurate information flow to payroll systems, improving overall reliability.

Dayforce Reviews

275 Reviews

Enterprises (1,001+ employees)

Dayforce for the win!!!

Rating: 10 out of 10

Incentivized

November 29, 2024

Use Cases and Deployment Scope

Dayforce is new for Slickdeals, but the goal is to have it serve as the source of truth and be the cross functional link to help make everyone work better, smarter and faster. This is helping us control spending and cut down on the number of vendors we use.

Pros

Compliance
Multi-state taxation
Streamlining workflows and insights via analytics

Cons

Customer service especially with the off-shore implementation teams. We still have far to many hiccups from things not addressed during implementation.
Costs are not clear for small clients, too many additional fees for what is standard with other providers.

Likelihood to Recommend

The consistency of the compliance area of Dayforce has increased over the years and continues to outpace even the large service providers. Saving companies from huge fines and legal fees is another reason I would choose Dayforce even if it's for less than 100 employees

Verified User

Consultant in Human Resources (Hospital & Health Care company, 5001-10,000 employees)

Vetted Review

15 years of experience

Would highly reccommend for mid-size employers

Rating: 8 out of 10

Incentivized

November 29, 2024

Use Cases and Deployment Scope

We use all components of Dayforce to address Talent, WFM, Recruiting, Payroll, Benefits, and training.

Pros

WFM - time and attendance tracking is easy for admin and managers. There are only a few key steps and I am happy to hear that Dayforce is continually improving.
Payroll - we are a managed client so payroll processing is smooth and helpful.
Benefits - we are also managed with benefits so we get a lot of support for both admin and end-user

Cons

Technical glitches continue to ail us. Release schedules are not regular and don't always seem planned.
The ATS portion is clunky and regularly has major technical issues.

Likelihood to Recommend

Overall I see a much easier approach to day-to-day HR activities such as scheduling, hiring, and self service. Self-service is a major component that is used at my org.

Kyla Sanders

Manager, Human Resources in Human Resources at Kestra Financial (Financial Services, 1001-5000 employees)

Vetted Review

2 years of experience

My Experience with Dayforce

Rating: 8 out of 10

Incentivized

November 23, 2024

Use Cases and Deployment Scope

I use Dayforce in my organization to enter payroll, audit W-2s, process change forms, as well as many more things.

The business problems the product addresses is having a system that can do these things.

Pros

Allows us to audit W-2s accurately
Allows us to pay our employees accurately and efficiently
Allows us to process forms for employees accurately and efficiently

Cons

Latency
More clear on taxes
Clearer communication when issues are occuring

Likelihood to Recommend

Dayforce is well suited for payroll, garnishments, behind the scenes taxes, and processing forms.

Verified User

Administrator in Finance and Accounting (Accounting company, 5001-10,000 employees)

Vetted Review

2 years of experience

DayForce Pros and Cons

Rating: 5 out of 10

Incentivized

October 2, 2024

Use Cases and Deployment Scope

We use DayForce for HR, Payroll, Benefits and Talent Acquistion. We are a property management firm with over 3000 employees and this allows us to have an integrated system which flows onto the other modules without having to enter everything manually. We can have employees being hired and flow into the timecards for each site so the managers can see them and see their employee profiles.

Pros

Flow benefits to payroll elections
Flow new hires to site managers
Flow changes to payroll

Cons

The ability to see more than one week in timesheets
Be easier to integrate mass changes
Have better functionality in most modules. Unable to modify without assistance
Too many upgrades which affect other areas not anticipated

Likelihood to Recommend

I believe DayForce is well suited for smaller companies maybe located all in one state. The reciprocity doesn't really work well and historical adjustments particularly in the work assignment area do not work well. The larger we get the more problems we have started encountering. Also with the change of policy it may become too expensive to maintain particularly with the terminated employee fee which is one of the reasons we chose Dayforce over others.

Verified User

Administrator in Human Resources (Real Estate company, 1001-5000 employees)

Vetted Review

9 years of experience

Dayforce review

Rating: 8 out of 10

Incentivized

October 2, 2024

Use Cases and Deployment Scope

Dayforce is our one source for HR, Recruiting, WFM, Payroll and Benefits.

Pros

Calculation of pay and deductions
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Cons

Don't listen to their customers' ideas for improvement, only concerned about what they want they think we need
The complexity of writing our own custom reports. Every business has their own needs, and the canned reports don't always take care of that
Customer support - finding someone that can answer the questions correctly can be very difficult
The fact you cannot export out Organization Hierarchy

Likelihood to Recommend

Most functionality is great and with a proper implementation and a knowledgeable internal team, you can program it to do just about anything you need.

Verified User

Manager in Finance and Accounting (Consumer Goods company, 1001-5000 employees)

Vetted Review

6 years of experience

Dayforce Review

Rating: 9 out of 10

Incentivized

September 30, 2024

Use Cases and Deployment Scope

We use Dayforce from everything from Onboarding through the entire employee lifecycle, payroll, reporting etc. Dayforce makes it easy to maintain accurate employee information. It also provides easy avenues of two-way communication between the company and its employees. It gives the employee a one stop shop for all their needs including pay, pto, and a place to find policies and procedures.

Pros

Employee maintenance
Payroll
Reporting

Cons

Safety Measures/Reporting

Likelihood to Recommend

Overall Dayforce is a user-friendly system and helps maintain accurate and up to date information. The accuracy of the records helps give accurate reporting on t=our business needs. There is still some functionality that it is missing, though they are constantly working to improve in those areas and have good open communication and helps channels.

Verified User

Employee in Human Resources (Furniture company, 1001-5000 employees)

Vetted Review

2 years of experience

Great HCM Platform Overall

Rating: 8 out of 10

Incentivized

September 25, 2024

Use Cases and Deployment Scope

We wanted to upgrade from a very outdated HRIS to a robust HCM. We have five separate companies within our one Dayforce platform and Dayforce made it much easier and fast to process payroll, introduced self service to our employees, and enabled the many HR team members across each company a much better platform for employee management.

Pros

Dayforce customer service is great. Almost always super quick to respond to support cases.
The platform is fairly customizable.
Dayforce integrates very well with a variety of outside sources.

Cons

Dayforce Recruiting could use some improvement because many settings are global which create issues for anyone who has more than one legal entity/company under one namespace.

Likelihood to Recommend

Dayforce is different from any other HCM/HRIS that I have used in which it is location based verses supervisory based. This took some getting used to. There are many areas across the platform that are customizable, Forms, for example, are really nice to be able to customize to meet our needs.

Verified User

Administrator in Professional Services (Legal Services company, 1001-5000 employees)

Vetted Review

1 year of experience

Dayforce Great for Payroll Professionals

Rating: 7 out of 10

Incentivized

September 23, 2024

Use Cases and Deployment Scope

Dayforce is our Payroll and HR platform. We use it for payroll processing, recruiting, employment records, and performance management. Dayforce is used daily at our company.

Pros

Employment Compensation Management
Reporting
Payroll Management

Cons

Compensation module
Updated Hub Experience
Creating new reports

Likelihood to Recommend

I think Dayforce is a great platform for companies. When changes need to be made to the system, customer service is a little lacking. Changes aren't always timely and can be very expensive.

Cynthia Salisbury

Payroll Manager in Finance and Accounting at Power Wellness Management (Health, Wellness and Fitness, 1001-5000 employees)

Vetted Review

7 years of experience

View profile

Dayforce Payroll Manager.

Rating: 8 out of 10

Incentivized

September 21, 2024

Use Cases and Deployment Scope

We use Dayforce in two countries: recruiting, WFM, and payroll. The releases that come out twice a year keep improving our Dayforce software. We are running payrolls in two different cycles, and I can give payroll information to Finance anytime. The Dayforce Wallet feature has genuinely changed our WFM practice. Our employees ensure all punches are completed because they want to use the Dayforce Wallet feature. I truly enjoy having all the information in one system, from your employee database to year-end information.

Pros

Payroll - it shows everything in real time and it runs quickly.
People - Having all employee details from the offer letter to W2 information in the same spot.
Dayforce Wallet: The on-demand feature is fully integrated with Timesheets and Payroll. What shows in one will be in the other.

Cons

Auditing in Garnishments, having no audit on this screen, is terrible. You could delete something by mistake and not know about it.
Reporting - we need more fields for Dayforce Wallet/on-demand to ensure we can run our KPIs.
Retro corrections for Payroll elections. When someone backdates a Medical deduction, Dayforce should take the date and apply any necessary retro calculations.

Likelihood to Recommend

Well Suited - I would say for payroll. If you set up all your information, the data flows over perfectly. The calculation takes minutes instead of hours. Improvements - Reporting and Taxes- Reporting needs an overhaul in regard to V1 to V2. If a topic is outdated, then you need to upgrade that area. Taxes - needs to be improved. The tax engine is a different system that will feed to Dayforce. The problem is feeds can break or get an error that can cause a significant problem.

Christin Clegg

Payroll Manager in Corporate at David's Bridal INC (Retail, 5001-10,000 employees)

Vetted Review

9 years of experience

Verified on LinkedIn

1 year after implementation

Rating: 9 out of 10

Incentivized

January 30, 2024

Use Cases and Deployment Scope

Ceridian Dayforce is used for many of its applications, at our company. I personally use Ceridian Dayforce to generate and process payroll. We also use the onboarding, recruiting, time management systems and are currently in the process of implementing other modules such as compensation.

Pros

provides a platform that has easy to use navigation.
provides additional services and information to stay up to date on relevant and impactful information.
has an internal system of checks and balances to make sure data in all parts of the system is accurate.

Cons

accessibility to instant support. Not every question should require a case to be logged. There should be a chat feature built right into different areas of the system where if I am in payroll, for example, and don't understand how to resolve an error, I can send a message to get instant clarity/support/help.
edit capabilities and better format options on the fixed format reports. We should be able to have an option to convert a fixed report into a customizable report and have more than just PDF as a format option on most of the payroll reports.

Likelihood to Recommend

For a system to allow for more independence and management, Ceridian Dayforce is it. Once you know the ins and outs of the system and where to perform certain actions and how to edit the ability of certain functions, you realize that you have a system that will serve to meet just about every need.

Allicia Bartel

Payroll Administrator in Human Resources at LSC Communications MCL (Printing, 1001-5000 employees)

Vetted Review

3 years of experience

View profile

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