Dayforce Reviews & Insights

Score7.9 out of 10

1,195 Reviews and Ratings

Community insights

TrustRadius Insights for Dayforce are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Navigation and Setup: Users have praised Dayforce HUBS for its straightforward setup and easy navigation, making it simple to disseminate information effectively.

Resource Provision for Knowledge Enhancement: Reviewers highly value the platform's provision of resources such as webinars and training options, which enhance user knowledge and skills.

Accurate Record-Keeping Functionality: The system's record-keeping functionality has been noted for its simplicity and directness by users, facilitating employee interaction and usage.

Customizable Reporting Features: Users appreciate the customizable reporting features that cater to their specific needs, enhancing the adaptability of the platform.

Employee Engagement Functionalities: The direct employee engagement features within Dayforce allow for personal account modifications, increasing user autonomy and satisfaction.

Efficient Payroll Processing: The platform's accuracy in paying hourly workers with minimal manual intervention has been recognized by reviewers, leading to increased efficiency.

Seamless Information Flow through Scheduling Tool: The scheduling tool functionality ensures accurate information flow to payroll systems, improving overall reliability.

Reviews

642 Reviews

Dayforce Review

Rating: 9 out of 10

Incentivized

March 17, 2025

Use Cases and Deployment Scope

I use Dayforce in my day to day to complete payroll for 6 different entities in different countries. I also use Dayforce as an HRIS system to onboard employees and ensure all information is entered to help with tracking and reporting when needed. The system has allowed me to be successful in my role as I have access to information, and I am able to complete tasks with the autonomy that Dayforce provides. The ticketing system and customer service support for Canada and the US entities is amazing! There is always a team ready to help and I find this super helpful when completing tasks under a deadline.

Pros

Payroll
HRIS Information Systems
Information Webinars
Emails with Updates and Key Dates and Deadlines

Cons

The customer support and ticketing system for UK and Ireland payroll

Likelihood to Recommend

Dayforce is well suited for filing payroll tax and providing support when needed, especially with the US and Canada countries. I do think there can be improvement for the Ireland and UK countries, I understand that these are new frontiers to Dayforce. The response time is a bit slower and the filing of the P11D forms in Dayforce is very tedious. I really like the ability that the platform has to file year end forms for Canada and the US.

Verified User

Administrator in Human Resources (51-200 employees)

Vetted Review

2 years of experience

Takes quite a bit of set up, but it's worth it!

Rating: 8 out of 10

Incentivized

February 13, 2025

Use Cases and Deployment Scope

. Dayforce is used for all of our HR tasks including payroll, employee documents, onboarding, performance reviews and hiring

Pros

Excellent onboarding function that makes it personal to your company
Once set up properly, payroll is automated and seamless
Employee profiles make it easy to see all key info at once

Cons

Reports can be a challenge as they are very complex to create
The mobile app has limited functions compared to desktop
Not all features of Dayforce are used for us as it is built for enterprise-level companies

Likelihood to Recommend

Dayforce is great for a mid-size growing company, or large company. It has immense capabilities to automate processes within HR. If we had less than 150 employees, it would not be worth it to build such a complex system.

Verified User

Professional in Human Resources (51-200 employees)

Vetted Review

3 years of experience

Great product

Rating: 9 out of 10

Incentivized

February 12, 2025

Use Cases and Deployment Scope

It is used for employees to clock in and out, and track their time off, benefits, etc. I am a manager who oversees the employees.

Pros

track time worked for the week
track time off
entering time off/pto

Cons

Some employees have difficulty clocking in and out on the app

Likelihood to Recommend

We have employees with various computer/phone expertise who can easily log in and out with their shifts. It is also a small company and the product suits all our needs and meets our expectations

LeAnne Wait

Staffing Consultant in Professional Services at Vetcore (201-500 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Dayforce for the win!!!

Rating: 10 out of 10

November 29, 2024

Use Cases and Deployment Scope

Dayforce is new for Slickdeals, but the goal is to have it serve as the source of truth and be the cross functional link to help make everyone work better, smarter and faster. This is helping us control spending and cut down on the number of vendors we use.

Pros

Compliance
Multi-state taxation
Streamlining workflows and insights via analytics

Cons

Customer service especially with the off-shore implementation teams. We still have far to many hiccups from things not addressed during implementation.
Costs are not clear for small clients, too many additional fees for what is standard with other providers.

Likelihood to Recommend

The consistency of the compliance area of Dayforce has increased over the years and continues to outpace even the large service providers. Saving companies from huge fines and legal fees is another reason I would choose Dayforce even if it's for less than 100 employees

Verified User

Consultant in Human Resources (5001-10,000 employees)

Vetted Review

15 years of experience

Would highly reccommend for mid-size employers

Rating: 8 out of 10

November 29, 2024

Use Cases and Deployment Scope

We use all components of Dayforce to address Talent, WFM, Recruiting, Payroll, Benefits, and training.

Pros

WFM - time and attendance tracking is easy for admin and managers. There are only a few key steps and I am happy to hear that Dayforce is continually improving.
Payroll - we are a managed client so payroll processing is smooth and helpful.
Benefits - we are also managed with benefits so we get a lot of support for both admin and end-user

Cons

Technical glitches continue to ail us. Release schedules are not regular and don't always seem planned.
The ATS portion is clunky and regularly has major technical issues.

Likelihood to Recommend

Overall I see a much easier approach to day-to-day HR activities such as scheduling, hiring, and self service. Self-service is a major component that is used at my org.

Kyla Sanders

Manager, Human Resources in Human Resources at Kestra Financial (1001-5000 employees)

Vetted Review

2 years of experience

My Experience with Dayforce

Rating: 8 out of 10

Incentivized

November 23, 2024

Use Cases and Deployment Scope

I use Dayforce in my organization to enter payroll, audit W-2s, process change forms, as well as many more things.

The business problems the product addresses is having a system that can do these things.

Pros

Allows us to audit W-2s accurately
Allows us to pay our employees accurately and efficiently
Allows us to process forms for employees accurately and efficiently

Cons

Latency
More clear on taxes
Clearer communication when issues are occuring

Likelihood to Recommend

Dayforce is well suited for payroll, garnishments, behind the scenes taxes, and processing forms.

Verified User

Administrator in Finance and Accounting (5001-10,000 employees)

Vetted Review

2 years of experience

Dayforce - The Good and the Bad

Rating: 7 out of 10

Incentivized

November 4, 2024

Use Cases and Deployment Scope

We used Dayforce for both HR and Payroll. It allows us to seamlessly work between the two and gives us access to an enormous amount of information.

Pros

Online storage of employee confidential information, including uploaded forms.
Manage Payroll and Benefits.
Takes care of Payroll Tax Reporting.

Cons

Font size and colors could be better, the screens can be hard to read.
There is so much data that finding the right report can be a challenge. Often, I have to build my own report, which is time-consuming.
Individual Support: We used to have account representatives, but this has gone away, and we now feel that there is little to no personal contact between Dayforce and the Customer.

Likelihood to Recommend

While Dayforce does a great job in data management, it has fallen behind in customer support and issue resolution.

Verified User

Administrator in Finance and Accounting (501-1000 employees)

Vetted Review

5 years of experience

User friendly!

Rating: 7 out of 10

Incentivized

October 28, 2024

Use Cases and Deployment Scope

We use it as an HRIS.

Pros

Payroll functions
Tracking

Cons

Customer support

Likelihood to Recommend

For HR and payroll purposes it’s great.

Verified User

Contributor in Manufacturing (501-1000 employees)

Vetted Review

2 years of experience

Dayforce is the way to go

Rating: 10 out of 10

Incentivized

October 10, 2024

Use Cases and Deployment Scope

We use Dayforce to keep track of our 700+ employees. We use reporting and analytics to combat turnover, increase productivity through scheduling, and to make strategic decisions. Data showed that we have been able to reduce labor costs and increase profits for the company by making changes we were only able to notice through the power of Dayforce reporting & scheduling.

Pros

Provide data/analytics to create customized reports to fit the needs of our company
Make it easy to adhere to state laws/updates us when there are any changes
Is user-friendly and has many ways of filtering data to find what you are looking for. provides detailed information we need

Cons

Remove 2 page timesheets and perhaps add 2 week view per employee on one page
Reports going to inbox, downloading them, and opening them (too many steps) a quick preview should be provided
Dayforce customer support takes too long to respond/solve inquiries

Likelihood to Recommend

We are a production company that sees high turnover rates, time theft, and high labor costs. Dayforce provides a very detailed time-keeping system. Displays errors, Worked not scheduled, scheduled not worked, all key features needed to analyze productivity, turnover, etc. Reports allow you to see specific data, trends to show our company how to remain competitive and profitable.

Verified User

Administrator in Human Resources (501-1000 employees)

Vetted Review

2 years of experience

Dayforce user

Rating: 7 out of 10

Incentivized

October 7, 2024

Use Cases and Deployment Scope

Dayforce is our HRIS system. We have a complex business reliant on government funding. Dayforce's platform is flexible enough our agency to get what we need from the system. The platform is used by many other local nonprofits, which is very helpful for us. We have had some issues reaching out to Dayforce for adequate support.

Pros

User profiles are good
Easy to pull up records
lots of flexibility and tools

Cons

In my opinion, MFA is not very good
In my experience, reports are not always easy to generate
In my experience, GL interface doesn't identify errors

Likelihood to Recommend

Dayforce is good for nonprofit organizations. We use another company Lifeworks to help communicate with Dayforce for us, since we started using them Dayforce has been better. Dayforce has all the options we need. The data that we need for our records is also easily downloaded and saved. our agency has had issues with Dayforce competitors and data being saved.

Verified User

Director in Finance and Accounting (501-1000 employees)

Vetted Review

1 year of experience

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