Datto SaaS Protection Reviews & Insights

Score10 out of 10

12 Reviews and Ratings

Community insights

TrustRadius Insights for Datto SaaS Protection are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Deployment and Setup: Many users have found the deployment and setup process of the product to be simple and straightforward. They appreciate that it only requires admin user account credentials to get started.

Intuitive User Interface: The ease of use of the product is highly praised by users. They find the user interface intuitive and the overall management effortless, making it easy for them to navigate and utilize all features.

Comprehensive Protection: Users like that the product offers comprehensive protection for various platforms such as emails, SharePoint, Teams, and One Drive. They feel that it covers a wide range of data sources, providing them with peace of mind knowing their data is secure.

Reviews

4 Reviews

Datto SaaS is A Great Product for Backing Up Office 365

Rating: 9 out of 10

Incentivized

June 14, 2022

Use Cases and Deployment Scope

We Datto SaaS Protection to backup the suite of Office 365 services (OneDrive, Email, SharePoint, and Teams) for some of our companies. Datto SaaS allows us to not only backup these services, but to restore these components in a DR situation by file up to entire site. The interface is easy to navigate and use.

Pros

Backup Office components
Allow easy restoration of files up to the entire site
Allows for reporting to find where backup errors have occurred so that these issues can be resolved by the user or by IT

Cons

The reporting interface could present more information regarding issues
When you look at each tenant account, listing the open tickets for that tenant would make it easier to communicate with Datto SaaS support.

Likelihood to Recommend

We use Datto SaaS Protection to backup the suite of Office 365 services (OneDrive, Email, SharePoint, and Teams) for some of our companies as Microsoft doesn't perform this task. Datto SaaS is well suited for companies large and small. I do not foresee a situation where the use of Datto SaaS would not be appropriate.

Joseph Rapoport

Sr Systems Engineer in Information Technology at New Era Technology (1001-5000 employees)

Vetted Review

2 years of experience

This is an excellent addition to the Security Stack

Rating: 9 out of 10

Incentivized

May 10, 2022

Use Cases and Deployment Scope

The cloud backend is quite simple to set up. Avoid involving the client at all. Microsoft 365 and Google Workspace's default recovery options are quite restricted. One email or deleted/lost file can demonstrate the value of a complete recovery in the case of calamity, and even a single email or deleted/lost file proves its usefulness.

Pros

The ability to integrate with your current support tools.
For each customer, it is simple to set up and administer.
All of your data is safe and sound.

Cons

If possible, I'd like to give my customers the ability to retrieve their own data from my system.
It has to keep up with more training.
Google Workspace does not have access to SaaS defense.

Likelihood to Recommend

Microsoft's suggestion to establish a 3rd-party backup even for cloud data is being met here. Data may be recovered much more easily than with the built-in recovery tools from Microsoft and Google. It's already common knowledge among customers that the typical O365 or G Suite offerings from Microsoft and Google do not provide any safeguards for their data. In the event that anything goes missing and you only discover it months later, SAAS has a remedy for this.

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Great decision to use Datto Saas Protection

Rating: 8 out of 10

Incentivized

May 2, 2022

Use Cases and Deployment Scope

We have a large group of customers using the product. It brings the protection which is sought and it is delivered and managed simply which was also a key requirement when choosing from the options available. Set up is also straightforward and there is available information for queries and troubleshooting.

Pros

Ease of set up
Ease of management
Good reporting

Cons

More options of back up
Extended customer material
Welcome pack improvements

Likelihood to Recommend

Datto SaaS Protection has met our requirements for providing protection across a large number of customers, allowing for simple installation, ongoing management, and customer reporting. A useful library of information is also available to allow engineers working with the product to build more knowledge and improve the assistance to the customers.

Verified User

Manager in Information Technology (11-50 employees)

Vetted Review

Reseller

2 years of experience

Datto Saas has your back

Rating: 9 out of 10

Incentivized

April 25, 2022

Use Cases and Deployment Scope

As an MSP we utilized Datto to protect all of our 0365 tenants. This assisted with backing up all Onedrive data as well as SharePoint. This also was our means of backing up all email accounts throughout each organization. The deployments were quick and efficient for onboarding new clients.

Pros

Quick deployments
Easy management
Data retention

Cons

Reporting

Likelihood to Recommend

In our experience and use of the SaaS service, it met all requirements we had. It worked really well in every single scenario that we used it for. Our company would work exclusively with Microsoft o365 so I can't speak for the Gsuite tooling. The one place I would have liked to see a bit of a facelift would be how it broke out the charge by users.

Dustin Blount

Operations manager in Information Technology at Coulee Tech (11-50 employees)

Vetted Review

Reseller

1 year of experience

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