Cylance Smart Antivirus Reviews & Insights

We used Cylance as our endpoint protection software (or antivirus). We replaced Sentinel 1 with Cylance when we switched our Managed Security Services Provider. We used it on all workstations and servers, and it did keep them secure. We relied heavily on our MSSP for implementation and configuration.

Cylance Smart Antivirus is a decent solution for a consumer or private setting. I would have no hesitation recommending it to my mom or grandma. In a corporate setting though, with managed workstations, it gets in the way more than it secures. It will block Windows processes like error reporting.

As a managed services provider we provide Antivirus for our clients. We settled on Cylance Smart Antivirus for our clients because of its next-generation AI for antivirus and antimalware scanning. It has provided to us great capabilities in order to not have issues with ransomware or viruses across our 3,000 endpoints.

Cylance Smart Antivirus is well suited for the typical office user. It can be very restrictive if you do not tune it properly and can cause many issues. When tuned and set up properly it is appropriate for 95% of use cases. The last 5% are ones that have the capabilities of bringing an organization down if it is not tuned properly.