QDesk by CyberQP

Q Desk is an end-user self-serve password reset, identity verification and account management platform that minimizes password reset tickets, resolving tickets issues. Q Desk enables help desks by minimizing costly password reset tickets, providing technicians with tools to resolve tickets faster and eliminating social engineering attacks. Password reset tickets amount to 20-30% of all help desk support requests and cost up to a whopping $75 USD per incident. Helpdesks are also a huge target for hackers and bad actors to exploit with social engineering attacks.

Q Desk will help reduce password reset ticket volume with self-serve password reset solution , resolving password reset tickets directly from Quickpass or your PSA. Q Desk has the ability to sync AD or local passwords with O365 and ability to save end-user passwords in the vault of your choice and automated on-boarding. With centralized account management, also the ability to view account and password status, enable/disable accounts,unlock accounts and reset passwords.