Customer Thermometer

Customer Thermometer is a customer satisfaction and employee retention survey tool that allows businesses to collect real-time feedback for their CSAT, NPS, CX, and EX initiatives. With response rates regularly topping 80%, users can send branded emails in seconds, making it easy to get feedback directly from the recipient's inbox. The software also features simple configuration tools, dashboards, and advanced reporting capabilities.

This user-friendly tool is used by over 10,000 support teams across leading companies worldwide to drive reliable insights on their customers' experience. Customer Thermometer helps businesses understand what their customers think before they leave so they can act upon reliable insights and improve the customer experience. It offers benefits such as high response rates, world-class support, flexibility in how to ask for feedback, and the ability to add feedback buttons to third-party apps and tablets. Setting up a free trial without entering payment details makes it easy for any organization of any size looking to maximize real-time customer feedback or track relevant metrics. Overall Customer Thermometer enables organizations seeking continuous improvement through real-time surveys with confidence that data security standards are upheld throughout this process whilst providing valuable resources aimed at achieving strategic goals.