Customer Monitor

Customer Monitor is a fully-managed customer experience management platform developed by Perceptive headquartered in Auckland. Through regular short surveys, Customer Monitor automatically collates and analyses customer feedback to uncover important themes and trends. These results are accessible through its interactive dashboard.   Behind Customer Monitor is a team of dedicated customer experience experts. The vendor states their team combines research methodologies, strategic know-how, and change management approaches to deliver customer experience programmes that match the right measures to the right moments in your customer journey.