TrustRadius: an HG Insights company

Customer Focus

Score9.6 out of 10

6 Reviews and Ratings

Features

Top Performing Features

  • Bulk product upload

    Admins can upload products in bulk using spreadsheets.

    Category average: 7.5

  • Website integration

    Integrates with an existing company website or blog.

    Category average: 8.2

  • Product catalog & listings

    Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

    Category average: 8.3

  • Product management

    Product catalog can be easily updated.

    Category average: 8

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

  • Product catalog & listings

    Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

    Category average: 8.3

  • Product management

    Product catalog can be easily updated.

    Category average: 8

  • Bulk product upload

    Admins can upload products in bulk using spreadsheets.

    Category average: 7.5

  • Branding

    Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

    Category average: 7.7

  • Mobile storefront

    Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

    Category average: 7.9

  • Product variations

    Products with variations or configurable options are easy to list and easy to browse.

    Category average: 8.1

  • Website integration

    Integrates with an existing company website or blog.

    Category average: 8.2

  • Visual customization

    Users can customize the look & feel of the storefront; storefront is visually attractive.

    Category average: 7.8

  • CMS

    Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

    Category average: 7.3

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

  • Checkout user experience

    Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

    Category average: 7.9

eCommerce Marketing

Features related to marketing for eCommerce websites

  • Personalized recommendations

    Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

    Category average: 7

  • SEO

    The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

    Category average: 7.6

eCommerce Business Management

Features related to business management and administration of eCommerce operations

  • Shipping

    Includes tools or integrations for order fulfillment of physical products.

    Category average: 7.7

  • Custom functionality

    Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

    Category average: 7.9