Hello CrowdStrike Falcon Complete Next-Gen MDR goodbye Cortex
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
Crowdstrike Falcon Complete Next-Gen MDR allows me to focus on daily IT business challenges while being less concerned about threats to my systems. I know the CrowdStrike Falcon Complete Next-Gen MDR team is monitoring my IT perimeters and end-points to l alert me of threats even before I am notified by my owns systems. Before CrowdStrike Falcon Complete Next-Gen MDR, I was getting alert fatigue from noise generated by Palo Alto's Cortex. We chose CrowdStrike Falcon Complete Next-Gen MDR to replace Cortex for endpoint malware management and I didn't need to retrain my team to use it.
Pros
- Proactive and comprehensive threat monitoring, mitigation and alerting
- 24/7 threat response and escalation
- Full incident response and support from start to finish
- Excellent documentation and auditing
Cons
- There are some integration gaps with other tools. I wish it worked better with LevelBlue AlienVault
- Playbooks can be less than intuitive
- Difficult to communicate with support at times, offshore support has difficulties understanding the request.
Likelihood to Recommend
Well, that's an easy one to answer... it's very well suited to all aspects of our operation. In our office network environment, I've been able to trust CrowdStrike Falcon Complete Next-Gen MDR to catch several inadvertent malware downloads by end users that were not paying attention. I don't have any experience with scenarios where CrowdStrike Falcon Complete Next-Gen MDR is inappropriate to deploy.