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CrowdRiff

Score7.6 out of 10

7 Reviews and Ratings

What is CrowdRiff?

CrowdRiff is a visual marketing platform designed to assist destination marketing organizations (DMOs), tour operators, resorts & hotels, attractions, and museums in enhancing their marketing efforts. According to the vendor, CrowdRiff enables businesses of various sizes to curate and publish high-quality visuals and short-form videos by sourcing and managing user-generated content (UGC). This platform caters to a wide range of professionals and industries, including destination marketers, digital marketers, travel and tourism marketers, content managers, and social media managers.

Key Features

UGC Sourcing: According to the vendor, CrowdRiff allows users to easily source and curate high-quality user-generated content (UGC) from social media platforms and online sources. Users have the ability to search for specific keywords, locations, or hashtags to find relevant UGC for their marketing campaigns.

Rights Management: The vendor claims that CrowdRiff simplifies the process of securing rights to user-generated content. Users can request rights to UGC directly from the platform and automate the rights approval process. The platform ensures that all UGC used in marketing materials is properly licensed and rights-approved.

Digital Asset Management (DAM): CrowdRiff provides a centralized DAM system for organizing and managing visual assets. Users can easily search, tag, and categorize their visual media to streamline content management. The platform offers automatic tagging using visual AI, which assigns relevant keywords to each asset.

Short-Form Video Creation: According to the vendor, CrowdRiff enables users to create and edit engaging short-form videos for social media and website use. Users can import their existing visual assets and customize videos with editing tools, captions, and branding elements. The platform allows users to publish videos directly to social media platforms and embed them on their website.

Interactive Visuals: The vendor states that CrowdRiff allows users to create interactive visual experiences for their website visitors. Users can create smart galleries with custom calls-to-action (CTAs) and location tagging. The platform offers zero coding solutions to easily embed interactive visuals on websites.

Smart Recommendations: According to the vendor, CrowdRiff provides data-backed recommendations for visual content based on user engagement and performance metrics. The platform helps users identify the best visuals to use in their marketing campaigns, enabling data-driven decisions and optimization of visual content strategy.

Improve Marketing Performance: The vendor claims that CrowdRiff enables marketers to gain insights into the performance of their visuals and improve their marketing efforts. By analyzing engagement metrics, marketers can optimize their content and enhance the results of their website, digital ads, and marketing campaigns.

Collaborate with Partners: According to the vendor, CrowdRiff's Media Hub feature allows marketers to collaborate with partners by creating personalized visual content packages. Partners, such as journalists, can review, request access to, and download visuals on any device, making it easy to share high-quality visuals for promotional purposes.

Securely Acquire Rights to Visuals: The vendor states that CrowdRiff provides a secure way for marketers to acquire the rights to use visuals shared by their audience. Marketers can request permission to use UGC directly from the content creators, ensuring compliance with copyright regulations and avoiding legal issues.

Tag and Categorize Visuals: According to the vendor, marketers can tag and categorize their visuals in CrowdRiff for easy search and accessibility. This allows marketers to quickly find the right visuals for their marketing campaigns and ensures their best content is always at their fingertips.

Categories & Use Cases

Media

Screenshot of Easily share with third parties:
We make it simple to send images to partners, media contacts and other team members.
Screenshot of Spend less time searching:
Find the exact visuals you need, in seconds, using the industry’s most powerful intelligent image search.
Screenshot of Bring your website to life:
Wow your website visitors with a visually rich experience. Responsive galleries make it easy to keep your site fresh with the latest and greatest visuals.
Screenshot of Flexible rights management: 
Customize how you ask for rights to social media photos and create a great experience for your community.
Screenshot of Find untapped UGC:
Delve into the richest source of UGC visuals around your brand.
Screenshot of More visuals, more clicks:
Add branded calls to action to your photos, so visitors can click through to relevant information on your website.
Screenshot of Surface visuals that resonate: 
Sort your visuals by the number of likes or comments, so you can see which visuals are engaging your community.

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Screenshot of Easily share with third parties: We make it simple to send images to partners, media contacts and other team members.

Top Performing Features

  • Ideation

    Includes tools for creative development, such as ideation workspaces, guides to certain topics or channels, briefs, recommendations, and/or access to agencies.

    Category average: 8.9

  • Content promotion

    Includes tools for promoting content by connecting to paid and earned media channels.

    Category average: 8.1

  • Content automation

    Allows users to set up automated distribution, personalization and/or curation.

    Category average: 7.8

Areas for Improvement

  • Content performance analytics

    Provides insights around how individual pieces of content are performing. Content performance is measured in terms of engagement and/or conversion by piece of content, by channel.

    Category average: 8.9

  • Campaign optimization dashboard

    Provides a quick view on content performance and allows users to make changes to which channels and which content is being promoted or displayed.

    Category average: 8.9

  • Competitive analytics

    Provides a view on competitors' content performance and/or strategy for comparison.

    Category average: 8.3

CrowdRiff review from social media manager

Use Cases and Deployment Scope

I used CrowdRiff to source UGC for reposting purposes. We also use the localhood feature for our website.

Pros

  • searching images
  • the filtering, being able to exclude terms hashtags, etc.
  • easy to use

Cons

  • would love to be able to search by geographic location

Return on Investment

  • very positive impact, has saved us money in that some of the images we have not needed to purchase.

Other Software Used

Sprout Social, Google Analytics, Bitly