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Crisis24 CEM

Score10 out of 10

3 Reviews and Ratings

What is Crisis24 CEM?

The Crisis24 Critical Event Management (CEM) solution, formerly OnSolve is software-based communication, notification, and collaboration suite. The suite contains alerting tools and cloud-based collaboration and communication applications for governments and enterprises.

Categories & Use Cases

In a Crisis? ONSOLVE delivers the messages you need to your employees!

Pros

  • Mobile Enhanced
  • Easy to draft messages
  • Great reporting and accountability
  • 2-way "get word back" function is perfect

Cons

  • Would love to see message library updated with smarter examples of threats

Most Important Features

  • Get word back
  • SMS functionality
  • Geocoding messages

Return on Investment

  • Without it I wouldn't have a security business case
  • Employees demand this type of service exist
  • In a cyber incident you need this kind of out of band mechanism to communicate

Alternatives Considered

Everbridge Mass Notification

Reach your audience with MIR3

Pros

  • Easy to set up
  • Easy to update
  • Easy to download and upload data

Cons

  • Some of the extended options can be confusing, but they've provided definitions that appear when you linger on an option. That's helpful, but the extended options interactions can still be a little confusing.
  • I'd like to be able to share the complete notification process with users as a reference guide, I don't think that's available.

Return on Investment

  • N/A This is a preparedness tool for our organization.

Other Software Used

Jive Team Collaboration, Adobe LiveCycle Enterprise Suite 4