Creative Virtual V-Person

Creative Virtual in London offers V-Person, a conversational platform that brings artificial intelligence to customer and employee engagement. The solution combines virtual agent, chatbot, live chat and conversational AI solutions in an orchestration platform designed to enable users to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale.

The solution includes:

• V-Person: virtual agent & chatbot technology web, mobile, social media, messaging apps, voice, IVR, smart speakers, kiosks, contact center, HR, and service desk
• V-Person Live Chat: Integrates virtual agents with live agents
• V-Portal: an orchestration platform combining content sources and workflow management to integrate customer communications across channels