TrustRadius Insights for Crazy Egg are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Valuable Click Mapping Feature: Many users have found Crazy Egg's click mapping feature to be highly valuable, allowing them to see exactly where visitors are clicking on their website. This information has helped them identify popular links and buttons, as well as areas of the page that were mistakenly believed to be clickable. The insights gained from this feature have enabled users to make informed decisions about their website's layout and design.
Helpful Scroll Mapping Feature: Users have praised Crazy Egg's scroll mapping feature for providing insights into how far users are scrolling down the page. This information has been helpful in understanding user behavior and making informed decisions about page layout and content placement. By using this feature, users have been able to optimize their websites and improve user engagement.
Powerful Segmentation Capabilities: Crazy Egg's segmentation capabilities have received high praise from many users. Being able to differentiate click patterns based on visitor properties such as technology, new or returning visitors, and other factors has allowed users to gain deeper insights into user behavior and tailor their websites accordingly. These powerful segmentation capabilities have helped optimize websites for different segments of the audience.
Crazy Egg is an important tool for our PPC and SEO campaigns. We use it to engage in CRO opportunities and help clients get a better conversion rate out of their traffic. We use it in paid search for landing page development.
Pros
Shows hot spots of content
Adds extra value to client's campaigns
Provides data driven recommendations for CRO
Cons
The export of the snapshot link is time sensitive and not that easy to present to clients
I wish it could be integrated into other dashboards
The plans are kind of expensive
Likelihood to Recommend
I find it best for content placement onsite, CRO campaigns, and landing page development. I use it more than any other CRO or heat mapping software. I am limited to only a certain amount of clients I can use it on and the snapshot constraints and plan make it not suitable for all my roster.
VU
Verified User
Project Manager in Marketing (Internet company, 11-50 employees)