TrustRadius Insights for cPanel are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Advantageous Integration with Various Software: Users find the integration with various software like Softaculous to be advantageous, as it allows for easy creation of new instances of WordPress and email management for domains. Multiple reviewers have stated that this integration has made their website and email management tasks much more efficient.
Highly Appreciated DNS Changes and Server Access: The ability to make DNS changes, view website errors, and access and modify databases and files on the hosting server is highly appreciated by users. Several users have mentioned how this feature has allowed them to easily troubleshoot issues and customize their websites according to their needs.
Top-Notch Email Hosting: Users find the email hosting provided by cPanel to be top-notch. Many reviewers have expressed satisfaction with the reliability, security, and user-friendly interface of cPanel's email hosting service.
We use cPanel to manage shared hosting environments for our and our clients' projects.
Pros
So many tools and features.
Variety of 3rd party integrations.
Easy to use interface.
Cons
Speed improvements.
Security improvements.
Reporting improvements.
Likelihood to Recommend
cPanel is best suited for Linux-based hosting environments because of its compatibility and performance. cPanel can be operated and managed by a novice to expert level personnel.
cPanel is being used by our Technology team to maintain and provide services to websites. It has a user interface that makes us do administrative tasks faster and easier. It even enables non-tech users to make simpler tasks like creating FTP users, MySQL databases, backups, and more.
Pros
Create and manage databases
FTP administration
Mail accounts administration
Server resources monitoring
Cons
SSH access
Backups management
DNS configuration
Likelihood to Recommend
It's perfect for shared hosting solutions since it provides a very easy way to manage simple websites that are developed in HTML or PHP (even CMS like WordPress). If you're not a DevOps or an experienced IT professional, you'll be able to understand and set up your host as you need.
VU
Verified User
Partner in Information Technology (Internet company, 1-10 employees)
With over 180 domains in my portfolio, I use cPanel to manage websites, domain landing and emails for each domain. The option to use cPanel is not available with all hosting providers, and since I prefer it to other platforms, it makes selecting a host all the more important. cPanel is a great solution for hosting WordPress and the one-click install is an easy way to get online fast.
For managing multiple sites this is a great solution that offers a robust set of features all needed to make your web presence effective to your bottom line.
Pros
One-click WordPress install.
Domain name management.
Backups.
Cons
Multisite WordPress install.
Offer more customizable dashboards.
Better email client offering.
Likelihood to Recommend
Any website owner will find managing the website inside cPanel is a breeze. cPanel is the most used hosting management platform and it makes sense from a user perspective due to the ease of use. If you are looking for more control over the hosting server environment, then perhaps there would be no need for this solution. But a majority of users will find this solution to be very complete and easy to learn.
We use cPanel to manage the backbone infrastructure that keeps our network of 1500+ Tripawds Member Blogs online and performing smoothly. With dedicated server hosting for Tripawds and our various other websites, cPanel is a must have for managing file hierarchy, database functionality, domain management, email deliverability, and so much more.
Pros
DNS management.
File management.
Cons
Performance tuning.
SSL deployment.
Likelihood to Recommend
I only recommend cPanel hosting plans to any of my website development clients and colleagues. While the learning curve may be steep for some new users, the functional capabilities for managing website infrastructure are superior to anything else I have tried. My ease of use after just a few installations allows me to quickly and easily address many issues clients may experience.
We use cPanel as a web hosting control panel. We offer it to our clients to help manage their websites easier. I also personally use it to manage my own servers and clients' websites. It easily allows us to manage DNS and offer email with hosting in a single easy to manage solution.
Pros
Manage DNS.
Manage email.
Cons
More web mail options.
More themes.
Likelihood to Recommend
cPanel is best for managing different domains its WHM master control panel is great creating sub cPanel accounts. It’s great for hosts or designers managing clients. It allows easy separation of data so manage individual accounts easier with separate logins. If you have a single domain is also a great option.
VU
Verified User
Professional in Information Technology (Internet company, 51-200 employees)
We use cPanel as the web hosting interface to our end users' web hosting accounts. cPanel works nativity with WHM (Web Host Manager) to organize and manage our customers' cPanel accounts. cPanel organizes all of its main functions on one main screen grouped together with icons, so the user can easily find the function that they are looking for. Simply scroll down the page to the grouped category of functions that you want, then click on the appropriate icon. Everything else is pretty much self-explanatory on your screen.
Pros
cPanel nicely organizes functions into categories on its main first screen for easy location.
cPanel works nativity with WHM (Web Host Manager) to easily create new web hosting accounts.
cPanel integrates well with common website technologies like WordPress, Joomla, or Magento.
Cons
cPanel does not have a standard automatic backup solution. This is the one thing most web hosting end users need.
cPanel's email interfaces are not as modern as Outlook or Gmail.
cPanel domain/DNS functions can be a bit confusing.
Likelihood to Recommend
cPanel is is a great solution for many small or medium website design or hosting companies to provide to their end users an easy-to-use interface. If your customers are somewhat tech-savvy, cPanel is the way to go, especially if you don't have many accounts to manage, and especially if they are low-maintenance accounts or websites. If your end users are not tech-savvy, or they have complex website or email needs, then cPanel might not be the best solution.
We used cPanel in the earlier stages of our company for centralizing basic web admin tools before we migrated to G Suite and serverless services. cPanel allowed us to manage files locally, set up Apache configurations, monitor emails, and local databases, as well as manage domains and certificates for websites. In the end, we switched to G Suite for the hosted services, DigitalOcean for our domain management, and Certbot/Python/Nginx for our certificates and security.
Pros
Centralized service: cPanel has *a lot* of support out of the box for providing a comprehensive list of self-hosted services, like email, files, etc.
Easy setup: The process of setting up service like this was super easy, the documentation is well-written, and there is lots of support through forums and tutorials.
Pricing: Having a centralized service like this allows for being charged a fee monthly for the entire package, rather than per-user fees like hosting competitors.
Cons
The interface isn't the best. It's a bit outdated and hard to get around. At times, there are lots of settings and options in one place, that can make interface quite cluttered.
For servers, the pricing can be quite high, and become out of the range for smaller companies and early-stage companies.
Learning how to use to the admin settings and interface can be quite tough, this is where the interface could use the most improvement. The documentation and tutorials for these features don't really help much, either.
Likelihood to Recommend
For companies looking for easy self-hosting alternatives and centralizing hosting services in one place, cPanel is a great option with wonderful support for other apps. For groups of users that aren't ready for a command-line-only interface and need to install other services and 3rd-party integrations on their servers, cPanel is probably not the best software to get this done.
