cPanel Reviews & Insights

Score9.9 out of 10

38 Reviews and Ratings

Community insights

TrustRadius Insights for cPanel are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Advantageous Integration with Various Software: Users find the integration with various software like Softaculous to be advantageous, as it allows for easy creation of new instances of WordPress and email management for domains. Multiple reviewers have stated that this integration has made their website and email management tasks much more efficient.

Highly Appreciated DNS Changes and Server Access: The ability to make DNS changes, view website errors, and access and modify databases and files on the hosting server is highly appreciated by users. Several users have mentioned how this feature has allowed them to easily troubleshoot issues and customize their websites according to their needs.

Top-Notch Email Hosting: Users find the email hosting provided by cPanel to be top-notch. Many reviewers have expressed satisfaction with the reliability, security, and user-friendly interface of cPanel's email hosting service.

Reviews

14 Reviews

Best Hosting Software I have used!

Rating: 10 out of 10

Incentivized

September 23, 2021

Use Cases and Deployment Scope

I host customer sites as well as my own sites with a VPS that uses cPanel. I have many instances of cPanel accounts on my server. I use actually WHM which has the ability to run individual cPanel accounts. I am able to make resellers and able to issue SSLs and really have full control over my litespeed hosting server. I can quickly make a new account for a new customer and then am able to deal with new instances of WordPress, emails, DNS, databases, and many other things.

Pros

It integrates with many software like Softaculous to easily spin up a new instance of WordPress.
It allows me to make emails for the domain and use the server to send and receive email.
It allows me to make all dns changes needed in case I am not using Cloudflare CDN.
It allows me to see errors that have happened on a website.
It allows me to look at the databases and make changes.
It also allows me to look and change all files on the hosting server.

Cons

Mainly the actual interface doesn't seem to have been updated in quite a while at least the standard one.
They moved to cPanel licenses per new cPanel account on the server where it was unlimited so it got quite a bit more expensive.
It can be quite complex so there can be a large learning curve so maybe more built in help for newbies.

Likelihood to Recommend

I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.

Josh Collier, Website Designer

Owner at JNM Web Creations (1-10 employees)

Vetted Review

11 years of experience

View profile

For so many years cPanel has provided the best service to the hosting community!

Rating: 10 out of 10

Incentivized

March 2, 2021

Use Cases and Deployment Scope

We use cPanel to manage shared hosting environments for our and our clients' projects.

Pros

So many tools and features.
Variety of 3rd party integrations.
Easy to use interface.

Cons

Speed improvements.
Security improvements.
Reporting improvements.

Likelihood to Recommend

cPanel is best suited for Linux-based hosting environments because of its compatibility and performance. cPanel can be operated and managed by a novice to expert level personnel.

Serkan Yildirimturk

Sr. Web Developer in Engineering at Century Pixel (1-10 employees)

Vetted Review

Reseller

15 years of experience

cPanel: Centralized web administration software to make managing web sites a breeze

Rating: 8 out of 10

September 30, 2020

Use Cases and Deployment Scope

I have been using cPanel to manage web pages and emails. cPanel has allowed me to have a single point of administration for the many of the tasks I'm responsible for. Our organization used to host and maintain our brochure sites which was very tedious. cPanel has made the administration of our brochure sites simpler.

Pros

The dashboard is very intuitive. Even beginners can figure out how to do things without very much help.
The online community is very helpful and the online documentation makes administering any tasks a lot easier.
User creation and administration for FTP access is also very simple.

Cons

If errors occur, the statistics in the logs are sometimes difficult to decipher.
The licensing costs are a bit high and could be more reasonable for the usage we need it for.
The dashboard doesn't look right when looking at it on a small screen like a phone or tablet. It would be nice to be able to dynamically hide are of the screen that you don't want to see.

Likelihood to Recommend

I would recommend cPanel as it is a good tool for a medium-sized business. The licensing costs can be a bit high but you mostly get what you pay for. If you have a bit more of a large or complex web site/structure, there is a bit of a learning curve for administrators. Once you know what you're doing, it does what it does very well.

Verified User

Professional in Information Technology (51-200 employees)

Vetted Review

2 years of experience

A lot of features, but easy to use

Rating: 8 out of 10

Incentivized

September 24, 2020

Use Cases and Deployment Scope

cPanel is being used by our Technology team to maintain and provide services to websites. It has a user interface that makes us do administrative tasks faster and easier. It even enables non-tech users to make simpler tasks like creating FTP users, MySQL databases, backups, and more.

Pros

Create and manage databases
FTP administration
Mail accounts administration
Server resources monitoring

Cons

SSH access
Backups management
DNS configuration

Likelihood to Recommend

It's perfect for shared hosting solutions since it provides a very easy way to manage simple websites that are developed in HTML or PHP (even CMS like WordPress). If you're not a DevOps or an experienced IT professional, you'll be able to understand and set up your host as you need.

Verified User

Partner in Information Technology (1-10 employees)

Vetted Review

15 years of experience

My cPanel Review

Rating: 1 out of 10

Incentivized

September 22, 2020

Use Cases and Deployment Scope

As a web development company, we regularly use cPanel when supporting new client websites. cPanel has been used by all members of my team. cPanel does not really address any problems we have as generally, we can achieve most tasks quicker and more efficiently through straight SSH and/or other tools.

Pros

Allows modules to extend functionality
Provides lots of server management options
Displays server statistics

Cons

Design could use an update
User Experience could use lots of improvement
Needs to be easier for less technical people to use

Likelihood to Recommend

cPanel can be well suited for a non-technical person to manage their own server. However, the confusing and outdated UX would still make it difficult. Smaller shared hosting companies that want an easy way to offer a control panel to their customers could be well suited to use cPanel since it is one of the most well-known control panels.

Ryan Connolly

President in Corporate at Red Ape Media (1-10 employees)

Vetted Review

10 years of experience

View profile

One Easy Dashboard Saves Time

Rating: 8 out of 10

Incentivized

September 14, 2020

Use Cases and Deployment Scope

With over 180 domains in my portfolio, I use cPanel to manage websites, domain landing and emails for each domain. The option to use cPanel is not available with all hosting providers, and since I prefer it to other platforms, it makes selecting a host all the more important. cPanel is a great solution for hosting WordPress and the one-click install is an easy way to get online fast.

For managing multiple sites this is a great solution that offers a robust set of features all needed to make your web presence effective to your bottom line.

Pros

One-click WordPress install.
Domain name management.
Backups.

Cons

Multisite WordPress install.
Offer more customizable dashboards.
Better email client offering.

Likelihood to Recommend

Any website owner will find managing the website inside cPanel is a breeze. cPanel is the most used hosting management platform and it makes sense from a user perspective due to the ease of use. If you are looking for more control over the hosting server environment, then perhaps there would be no need for this solution. But a majority of users will find this solution to be very complete and easy to learn.

David Faustina

Managing Partner in Marketing at IF Creative, LLC (1-10 employees)

Vetted Review

10 years of experience

View profile

cPanel Best for Hosting Server Management

Rating: 9 out of 10

Incentivized

February 18, 2020

Use Cases and Deployment Scope

We use cPanel to manage the backbone infrastructure that keeps our network of 1500+ Tripawds Member Blogs online and performing smoothly. With dedicated server hosting for Tripawds and our various other websites, cPanel is a must have for managing file hierarchy, database functionality, domain management, email deliverability, and so much more.

Pros

DNS management.
File management.

Cons

Performance tuning.
SSL deployment.

Likelihood to Recommend

I only recommend cPanel hosting plans to any of my website development clients and colleagues. While the learning curve may be steep for some new users, the functional capabilities for managing website infrastructure are superior to anything else I have tried. My ease of use after just a few installations allows me to quickly and easily address many issues clients may experience.

Jim Nelson

Tripawds Network Admin in Corporate at Agreda Communications (1-10 employees)

Vetted Review

11 years of experience

View profile

Reliable and easy to use

Rating: 8 out of 10

Incentivized

January 31, 2020

Use Cases and Deployment Scope

We use cPanel and WHM for all web hosting solutions provided to customers, with some customers having direct access whilst others just have us (MSP) deal with changes as required.

Pros

DNS hosting.
Web hosting.

Cons

Built-in backup solutions - support remote backup locations at a cPanel level, not just WHM.
Templates for DNS, e.g. Google MX, O365 MX, etc.

Likelihood to Recommend

Web hosting is definitely the strongest area that cPanel focuses on. They do this well and any aspects relating (FTP, MySQL, Emails, etc) are reliable. WHM itself is also very reliable and doesn't require much maintenance ensuring the customer experience is second to none.

Ben Nichols

System Administrator in Information Technology at MCT Solutions (1-10 employees)

Vetted Review

Reseller

5 years of experience

cPanel is great for Novice Web Admins

Rating: 9 out of 10

Incentivized

January 22, 2020

Use Cases and Deployment Scope

cPanel is being used by my coaching and training company to manage hosting services for our Joomla websites. Using cPanel makes it easy to make changes to the hosting services, such as updating database files and php versions, without having to know code. We also use cPanel to install, create and publish content management systems such as Joomla and Mautic.

Pros

cPanel makes it easy to update PHP versions on my website.
cPanel makes it easy to manage my email accounts. I can easily change my storage quota, password, get IMAP settings and more.

Cons

The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.

Likelihood to Recommend

cPanel is well suited for the novice, or intermediate computer user who needs to take on the task of web administration. The graphical interface is easy to use and many of the titles are self explanatory. There are also tons of videos to help you since it is a popular software.

Verified User

Professional in Professional Services (1-10 employees)

Vetted Review

5 years of experience

Easy to use and support

Rating: 10 out of 10

Incentivized

January 17, 2020

Use Cases and Deployment Scope

We use cPanel as a web hosting control panel. We offer it to our clients to help manage their websites easier. I also personally use it to manage my own servers and clients' websites. It easily allows us to manage DNS and offer email with hosting in a single easy to manage solution.

Pros

Manage DNS.
Manage email.

Cons

More web mail options.
More themes.

Likelihood to Recommend

cPanel is best for managing different domains its WHM master control panel is great creating sub cPanel accounts. It’s great for hosts or designers managing clients. It allows easy separation of data so manage individual accounts easier with separate logins. If you have a single domain is also a great option.

Verified User

Professional in Information Technology (51-200 employees)

Vetted Review

15 years of experience

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Best Hosting Software I have used!

Rating: 10 out of 10

Incentivized

September 23, 2021

Use Cases and Deployment Scope

Pros

It integrates with many software like Softaculous to easily spin up a new instance of WordPress.
It allows me to make emails for the domain and use the server to send and receive email.
It allows me to make all dns changes needed in case I am not using Cloudflare CDN.
It allows me to see errors that have happened on a website.
It allows me to look at the databases and make changes.
It also allows me to look and change all files on the hosting server.

Cons

Mainly the actual interface doesn't seem to have been updated in quite a while at least the standard one.
They moved to cPanel licenses per new cPanel account on the server where it was unlimited so it got quite a bit more expensive.
It can be quite complex so there can be a large learning curve so maybe more built in help for newbies.

Likelihood to Recommend

Josh Collier, Website Designer

Owner at JNM Web Creations (1-10 employees)

Vetted Review

11 years of experience

View profile