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CounSol.com Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for CounSol.com are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use and intuitive platform: Users found the product easy to use and set up, appreciating the intuitive platform and the simplicity of scheduling tasks. They mentioned that the layout of the platform is easy to navigate, with just a few clicks required to access different menus. Many users highlighted this as one of their favorite features.

Dedicated customer care professionals: Users praised the availability of dedicated customer care professionals who were prompt, accurate, and went above and beyond to help them resolve any issues they had with the platform. They appreciated having assigned Support Managers who prioritized their productivity with the software. The attentive, knowledgeable, and available customer service was frequently mentioned as a major positive aspect of using CounSol.

Integration of notation, billing, and telehealth services: Users liked that CounSol integrated notation, billing, and telehealth services into one platform. They found it convenient to have all these features in one place. Additionally, users mentioned using CounSol for initial paperwork, scheduling, note-taking during sessions which saved them significant time. There were also mentions about being able to incorporate their own forms with CounSol's features.

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