TrustRadius Insights for CoStar Real Estate Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly and Intuitive Interface: Many users have praised the CoStar tool for its user-friendly and intuitive interface. Several reviewers found the tool to be easy to use, navigate, and manage from an admin standpoint. The simple layout and exciting search capabilities further enhance the user experience.
Reliable Internal Controls and Advanced Features: Reviewers have commended CoStar for its proper design with reliable internal controls and advanced features. This makes the tool highly customizable according to specific business needs, providing a sense of reliability and confidence in its functionality.
Centralized Records for Organization: The centralized records feature in CoStar has been appreciated by users as it helps keep organizations organized and on track. With this feature, multiple teams can stay on the same page, ensuring smooth collaboration and efficient workflow management.
There is literally not one good thing that I can say about CoStar. They charge my card $450/month because I signed a one-year contract. They provide very little data and properties and most of the time it is inaccurate. Their customer service is atrocious. They overpromise, underdeliver. STAY away from using Costar!
CoStar is used across our entire company as a research and multiple listing tool (MLS). It allows us to keep track of building information regardless of who the listing agents/owner/managers are. We can store marketing documents for public distribution and confidential back-end data for our own in-house analysis.
Pros
For my role within the company, I find CoStars database of historical information very helpful. Previous users, owners, financing lien holders, tax information and county data are things I look for on a daily basis.
Cons
In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.
Likelihood to Recommend
Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features).
