TrustRadius: an HG Insights company

CoStar Real Estate Manager

Score8 out of 10

14 Reviews and Ratings

What is CoStar Real Estate Manager?

CoStar offers a platform for real estate management needs.

Categories & Use Cases

CoStar overpromises, underdelivers. STAY AWAY!

Use Cases and Deployment Scope

There is literally not one good thing that I can say about CoStar. They charge my card $450/month because I signed a one-year contract. They provide very little data and properties and most of the time it is inaccurate. Their customer service is atrocious. They overpromise, underdeliver. STAY away from using Costar!

Pros

  • Nothing
  • Charging my card
  • Nothing

Cons

  • Everything

Most Important Features

  • they're useless

Return on Investment

  • negative impact

Other Software Used

Compass MLS

Experienced broker

Pros

  • For my role within the company, I find CoStars database of historical information very helpful. Previous users, owners, financing lien holders, tax information and county data are things I look for on a daily basis.

Cons

  • In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
  • I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.

Return on Investment

  • Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.

Alternatives Considered

VTS

Other Software Used

Skype for Business, Dropbox Business, DocuSign