Because we have ConnectWise Recover in place, we're able to be more efficient with less people
Use Cases and Deployment Scope
By using the ConnectWise Recover unlimited off-site feature, we were able to move the company completely to the cloud which means employees now are able to work faster after an outage. ConnectWise Recover's ability to virtualize servers in the cloud for uses above and beyond pure disaster recovery helps us to be more efficient and responsive to clients. Ensures data is securely backed up, protected, and accessible when it's needed.
Pros
- The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
- Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
- All our server and desktop patching is properly managed and tested.
Cons
- Navigating the user interface can be tricky.
- I look forward to new features coming out this year.
Likelihood to Recommend
For two years now, we have managed operations with Continuum's server and desktop care offerings. I'm especially impressed by Continuum's web portal and a ticketing system but I would want them to release new features more often. Looking back over the years, we are very happy with the growth we've enjoyed and the role that Continuum has played in the company's success.