TrustRadius: an HG Insights company

ConnectWise Automate

Score8.3 out of 10

212 Reviews and Ratings

Features

Top Performing Features

  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

    Category average: 9

  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

    Category average: 8.7

  • Attended device access

    The quality and reliability of connections to remote devices that are currently attended by an active user.

    Category average: 7.8

  • IT Asset Discovery

    Discovery of hardware and software assets on the network

    Category average: 7.5

Application Performance Management

Application performance management software monitors software to ensure performance and availability

  • Virtualization monitoring

    Allows for monitoring of virtual applications and servers

    Category average: 7.2

  • IT Asset Discovery

    Discovery of hardware and software assets on the network

    Category average: 7.5

Monitoring Tasks

Various types of monitoring

  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

    Category average: 9

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

    Category average: 8.5

  • Activity Monitoring

    The product's ability to monitor the activity of individual users, devices, or other entities.

    Category average: 8.1

Management Tasks

Various tasks required to keep systems running smoothly

  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

    Category average: 8.7

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

    Category average: 8.5

Remote Access

Remote access products allow users to operate devices through an internet connection.

  • Attended device access

    The quality and reliability of connections to remote devices that are currently attended by an active user.

    Category average: 7.8

  • Unattended device access

    The quality and reliability of connections to unattended remote devices.

    Category average: 7.3

  • Mobile device access

    The quality and reliability of remote connections to end-user mobile devices.

    Category average: 4

  • Virtual device access

    The availability, quality, and reliability of remote connections to virtual machines and devices.

    Category average: 7.6

  • Multiple-display support

    The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

    Category average: 4.5

  • Multiple concurrent sessions

    More than one user can access the same remote device at the same time.

    Category average: 6.8