TrustRadius: an HG Insights company

Conga CLM Mining, Quarrying, and Oil and Gas Extraction Reviews & Insights

Score8.8 out of 10

56 Reviews and Ratings

Who Buys & Uses Conga CLM

Based on 734 HG Insights installations.

Powered by

Insights from Conga CLM Reviewers

Based on 61 verified reviews published in the last 18 months


Synthesised from 61 reviews | Last Published May 26, 2026


Conga CLM is primarily used by organizations to manage the entire contract lifecycle, from creation and negotiation to tracking and storage. Reviewers leverage it to automate and enhance efficiency in contract-related tasks, with 43% highlighting its use for comprehensive contract management. Key strengths include robust approval workflows, efficient template management for document generation, and streamlined contract creation, often integrated within the Salesforce ecosystem.

While simplifying contract lifecycle management through automation and self-service creation, some reviewers report rigidity in workflow processes and navigation. Challenges also arise with the user interface, which some find not intuitive, and limitations in reporting capabilities. Despite these areas for improvement, the platform generally delivers significant time savings and improved compliance, indicating a positive overall impact on business objectives.


  • Efficient Approval Workflow Management
  • Automated Contract Generation with Templates
  • Streamlined Document Creation and Redlining
  • Centralized Contract Storage and Tracking
  • Integration with Salesforce Ecosystem
  • Rigid Workflow and Process Navigation
  • Non-intuitive User Interface and Experience
  • Limited and Unreliable Reporting Capabilities
  • Tedious X-Author Component Functionality
  • Configuring and Managing Notifications

Conga CLM Reviews

4 Reviews
Mining, Quarrying, and Oil and Gas ExtractionOil & Energy4

Conga Got me more time

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Teledyne uses Conga to process and store contracts for our contracts and subcontracts as a seller and a buyer company. It creates the contract using a template and even interfaces with Navex Risk Rate to help with the due diligence process of screening entities and for denied parties. It can also gather approvals and signatures. IT leads the user through the process of using templates and getting approvals to get to the DocuSign stage. Our company currently requires use of the application for every contract.

Pros

  • gather signatures
  • gather approvals
  • lead users through the process

Cons

  • being able to go back in the process if you mess up
  • more hints about what needs to be done at each stage
  • the responsabilities tab is currently duplicating users

Likelihood to Recommend

Conga allows users to process contracts from creation to recordkeeping.
Vetted Review
Conga CLM
1 year of experience

Classy Conga CLM

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use Conga CLM to process contracts. Conga walks users through the process of creating(using Templates), editing, and approving (via Docusign) the contracts enabling streamlined process from creation to signature.

Pros

  • Tracts steps of contracts process
  • Gives prompts for steps
  • allows users to track process in real time
  • record keeping

Cons

  • being able to change directions mid-process. we need a way to go back or undo steps. once , I had my manager accidentally hit the override button and I was unable to revert back to getting Docusign signatures.

Likelihood to Recommend

Processing COntracts

Conga CLM was good 10 years ago...

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

Currently using Conga Contracts fka Novatus for contract review/redline/workflow process and central repository.

Pros

  • parent-child family contract structure
  • Esign via DocuSign

Cons

  • needs better dashboards for administrators
  • needs better reporting functionality
  • has no AI...needs some functionality

Likelihood to Recommend

there are so many other products (even within Conga) that offer so much more functionality than the current Conga Contracts. It's too manual heavy.
Vetted Review
Conga CLM
10 years of experience

Good workflow based tool to pre-select clauses relevant for the offer and contract and automate approvals!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Preparing the offers and contract drafts. Integrated with Conga proprietary e-signature solution

Pros

  • Clauses library
  • Selections for specific contracts
  • Avoiding human error

Cons

  • Not yet identified

Likelihood to Recommend

Fit for contracts/ offer drafting based on selected variables. Not a tool for configuration of the prices, but a workflow based tool for drafts/contracts and approvals. Seamlessly integrated within Salesforce.
Vetted Review