TrustRadius Insights for ConfigCat are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
ConfigCat is a versatile tool that offers a range of use cases for managing configurations and feature flags. With ConfigCat, users can separate deployments from releases, reducing the risk associated with performance issues during updates. This has been especially valuable to customers who have complex applications and want to mitigate any potential negative impact on their users. Additionally, QA teams have found ConfigCat to be a valuable tool for managing what features are turned on or off, simplifying the testing process.
The flexibility of ConfigCat allows it to cater to the needs of different roles within an organization. The platform offers unlimited environments and seats, enabling comprehensive coverage for various personas. Customers appreciate this scalability, ensuring that all teams have access to the necessary resources for effective configuration management.
Users have consistently praised the ConfigCat team for their exceptional customer service. They are known for being super helpful and responsive, providing prompt assistance whenever needed. This level of support has been highly valued by customers during onboarding and ongoing usage of the platform.
ConfigCat offers extensive compatibility with numerous SDKs and useful extensions, enhancing its functionality based on specific requirements. The availability of code samples on the ConfigCat website has been particularly beneficial in helping users implement features correctly.
A key advantage of using ConfigCat is the ability to change configurations without deploying new versions of code. Users appreciate the ability to set custom percentages for testing new features and conducting controlled rollouts in production environments. This allows them to introduce functionality at the right time and to the right set of users.
Customers also rely on ConfigCat for operational toggling, granting access to certain features based on authorized roles. In addition, they have successfully implemented feature flags in desktop apps with plans to expand into web apps and mobile devices.
The Jira integration is another highlight among users, enabling seamless searching for features via JQL - Jira Query Language - facilitating efficient project management and collaboration.
Overall, ConfigCat is trusted by users for managing configurations across various applications and environments. It simplifies the process of feature rollout, testing, and controlled evaluation, all while ensuring smooth deployments and improved user experiences.
We use ConfigCat to manage feature flags across all our applications, from Native Apps to backend services, in all environments.
Pros
Fast reliable service
Simple yet powerful user interface
Logic based feature flag enablement/disablement
Cons
Increased reporting on where requests for flags come from and their status and their status. That would be very handy in the native app space with many customers using older versions.
Likelihood to Recommend
ConfigCat is a highly flexible configuration management tool that, because of it's flexibility, can adapt to most use cases.
We use ConfigCat daily to quickly deploy to production and to be able to roll out our features to our users in a controlled manner. ConfigCat is also used for some operational toggling, giving access to certain features based on the authorized role. Meaning, as an example - our support organization have access to a wider range of features in our system
We were in need of a decent experimentation tool and, in addition, a tool that also handles feature flagging (since they are very similar). In previous companies I managed, this was often built in-house. Still, in this scenario, we had quite a diversity of platforms between websites, mobile apps, and backend systems that implementing across all those would have been time-consuming. We needed to get something up and running quickly.
Pros
Lots of pre-built SDKs across a variety of environments and languages.
Enterprise features (2FA, SAML/SSO).
Customer support is top notch. Slack community quick to respond.
Cons
More complex segmentation rules (AND/OR)
First class support for experimentation (hold out/exclude groups)
Flag dependency/nesting
Likelihood to Recommend
If you are looking for an experimentation/feature flag style tool that is quick to adopt and provides enough functionality for light/medium use cases, then this is the tool for you. Additionally, they are growing and expanding their functionality and feature set so they can grow alongside you and your needs. The publicly accessible roadmap is also a great benefit to see where time is being spent on which feature next.
VU
Verified User
Director in Engineering (Computer Software company, 51-200 employees)
The ConfigCat is the best approach for us because it allows changing configuration without deploying a new version of code. Also, it allows setting the percentage of the user that comes to a new version of code, which is really perfect for testing a new feature. Very friendly support, that are always ready to help you.
Pros
New feature testing
Feature flag
Dynamic config update
Cons
Possibility to have complex variables, like lists and maps, not just strings could be useful sometimes
Likelihood to Recommend
New feature testing, dynamic config - awesome, I especially like the percentage.
There are quite a few solutions around for feature flags, ConfigCat was the best one for us because it had the best license model - you get the most for your money and it was comparable to similar solutions in all of its features as well - so we had the best of both worlds. One highlight for me though was the use of the Jira integration. I queried with the ConfigCat team as I wondered if there were any plans to integrate with the Jira support for feature flag engines that would allow us to search for features via JQL - there weren't but they went ahead and implemented them which was outstanding service.
Pros
Jira integration
Management interface
Simple integration in code
Likelihood to Recommend
VU
Verified User
Team Lead (Telecommunications company, 1001-5000 employees)
