TrustRadius Insights for ConfigCat are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
ConfigCat is a versatile tool that offers a range of use cases for managing configurations and feature flags. With ConfigCat, users can separate deployments from releases, reducing the risk associated with performance issues during updates. This has been especially valuable to customers who have complex applications and want to mitigate any potential negative impact on their users. Additionally, QA teams have found ConfigCat to be a valuable tool for managing what features are turned on or off, simplifying the testing process.
The flexibility of ConfigCat allows it to cater to the needs of different roles within an organization. The platform offers unlimited environments and seats, enabling comprehensive coverage for various personas. Customers appreciate this scalability, ensuring that all teams have access to the necessary resources for effective configuration management.
Users have consistently praised the ConfigCat team for their exceptional customer service. They are known for being super helpful and responsive, providing prompt assistance whenever needed. This level of support has been highly valued by customers during onboarding and ongoing usage of the platform.
ConfigCat offers extensive compatibility with numerous SDKs and useful extensions, enhancing its functionality based on specific requirements. The availability of code samples on the ConfigCat website has been particularly beneficial in helping users implement features correctly.
A key advantage of using ConfigCat is the ability to change configurations without deploying new versions of code. Users appreciate the ability to set custom percentages for testing new features and conducting controlled rollouts in production environments. This allows them to introduce functionality at the right time and to the right set of users.
Customers also rely on ConfigCat for operational toggling, granting access to certain features based on authorized roles. In addition, they have successfully implemented feature flags in desktop apps with plans to expand into web apps and mobile devices.
The Jira integration is another highlight among users, enabling seamless searching for features via JQL - Jira Query Language - facilitating efficient project management and collaboration.
Overall, ConfigCat is trusted by users for managing configurations across various applications and environments. It simplifies the process of feature rollout, testing, and controlled evaluation, all while ensuring smooth deployments and improved user experiences.
Our organization has been utilizing ConfigCat to harness the power of feature flagging and seamlessly execute dark releases. ConfigCat has proven to be an invaluable tool in addressing critical business problems and enhancing the overall efficiency of our software development and release processes.The primary use case for ConfigCat in our organization revolves around feature flagging. This feature has empowered our development teams to introduce new features or changes in our applications without the need for a full deployment. ConfigCat's user-friendly interface makes it incredibly easy for our developers to create and manage feature flags, enabling us to control the rollout of features with precision.
Pros
Dark releases
Dark feature
Feature flagging
Cons
Offers of plans
Likelihood to Recommend
ConfigCat excels in scenarios where dynamic feature management is crucial, such as A/B testing, gradual rollouts, and targeted releases. It's well-suited for organizations seeking flexibility in deploying new features without a full release. ConfigCat is less appropriate for smaller projects with straightforward release processes, where the added complexity of feature flagging may not be necessary. Additionally, if real-time feature toggling is not a priority for a particular project, simpler configuration management tools might be more suitable.
We use ConfigCat to expose functionality in our experiences in the right time and to the right users. Typically for introducing new functionality, migrating users or doing tests.
Pros
Fast and easy feature toggling that gets developers developing
World class support in both speed and quality for how to best use the service
Great ear for customer needs and fast paced development
Cons
More advanced logic in flags can be a little difficult to get right when configuring
There can always be more usage analytics right?
Likelihood to Recommend
We use ConfigCat for regular feature toggling to introduce features gradually or at a defined time. This is off course where they shine being fast and ease to use.
We also use ConfigCat to migrate users of IoT systems from older apps into new apps. This is a much more custom process since it's not just mobile app or webserver content that need to be toggled, but with ConfigCat we can do this with success also.
We use ConfigCat to manage feature flags across all our applications, from Native Apps to backend services, in all environments.
Pros
Fast reliable service
Simple yet powerful user interface
Logic based feature flag enablement/disablement
Cons
Increased reporting on where requests for flags come from and their status and their status. That would be very handy in the native app space with many customers using older versions.
Likelihood to Recommend
ConfigCat is a highly flexible configuration management tool that, because of it's flexibility, can adapt to most use cases.
We use ConfigCat daily to quickly deploy to production and to be able to roll out our features to our users in a controlled manner. ConfigCat is also used for some operational toggling, giving access to certain features based on the authorized role. Meaning, as an example - our support organization have access to a wider range of features in our system
Currently, feature flags in desktop apps with future expansion towards webapps and mobile in combination with desktop apps. The desktop apps are a combination of WPF and UWP apps using. NET Framework and. NET Core ranging from 4.6 (Framework) to 6.0 (Core). Apps can either be fully on prem or leverage Azure and/or AWS.
Pros
Easy-to-use
Great pricing structure
Support
Documentation
Cons
Nothing at the moment
Likelihood to Recommend
Time sensitive and/or high latency environments where you don't want to wait for retrieving the feature flag. ConfigCat queries are performed against a local copy so the query is instant.
We were in need of a decent experimentation tool and, in addition, a tool that also handles feature flagging (since they are very similar). In previous companies I managed, this was often built in-house. Still, in this scenario, we had quite a diversity of platforms between websites, mobile apps, and backend systems that implementing across all those would have been time-consuming. We needed to get something up and running quickly.
Pros
Lots of pre-built SDKs across a variety of environments and languages.
Enterprise features (2FA, SAML/SSO).
Customer support is top notch. Slack community quick to respond.
Cons
More complex segmentation rules (AND/OR)
First class support for experimentation (hold out/exclude groups)
Flag dependency/nesting
Likelihood to Recommend
If you are looking for an experimentation/feature flag style tool that is quick to adopt and provides enough functionality for light/medium use cases, then this is the tool for you. Additionally, they are growing and expanding their functionality and feature set so they can grow alongside you and your needs. The publicly accessible roadmap is also a great benefit to see where time is being spent on which feature next.
We use ConfigCat to separate our deployments from our releases and to manage configuration for our clients. We also use it to de-risk our deployments, especially when there is a performance risk. It makes QA and testing simpler as QA is in charge of what is turned on/off). It has unlimited environments and seats, so we can comprehensively cover all of our many personas within the organization. The ConfigCat team is super helpful and responsive. There are many SDKs available and nice extensions. I am very happy we chose ConfigCat over the competitors.
Pros
Feature flagging(!!)
Environment Set up
Support
High performance at scale
Cons
Could use a React SDK
Having the Pro tier be more usable for normal Saas organizations by offering more environments.
Likelihood to Recommend
We use this all across our product to allow us to be very agile and to decouple and de-risk our deployments from releases. It is excellent at identifying stale flags (called Zombie Flags in ConfigCat) and shows every place in the code they are used for safer and easier removal.
ConfigCat is very easy to do business with - responsive to feature requests and willing to help us onboard. The abundance of code samples on the site makes sure that we're doing things the right way. We're just starting out our journey with the product, but the model lines up very well with how we structure our products, projects, and teams.
Pros
Very fast interface
Excellent code samples & documentation
Good security model granularity
Cons
No automatic push for flag changes - have to write our own webhooks
No scheduling interface for flipping flags automatically on a schedule
Interface is a bit cluttered for people who are just flipping flags
Likelihood to Recommend
The ConfigCat team was very responsive to setting up demos, walking us through the product, and making sure we were able to leverage it the way that we want. The few small gaps that we identified were already in the backlog and implemented pretty quickly.
VU
Verified User
Manager in Information Technology (10,001+ employees)
The ConfigCat is the best approach for us because it allows changing configuration without deploying a new version of code. Also, it allows setting the percentage of the user that comes to a new version of code, which is really perfect for testing a new feature. Very friendly support, that are always ready to help you.
Pros
New feature testing
Feature flag
Dynamic config update
Cons
Possibility to have complex variables, like lists and maps, not just strings could be useful sometimes
Likelihood to Recommend
New feature testing, dynamic config - awesome, I especially like the percentage.
