TrustRadius: an HG Insights company

Concord

Score3.2 out of 10

16 Reviews and Ratings

Top Performing Features

+26%

Approval process

Approval workflows can be configured to streamline and automate the approval process; the approval process is helpful and convenient.

Cat avg: 7.7

+10%

Contract creation

Includes a document generator and tools for creating new contracts.

Cat avg: 8.8

+21%

Interdepartmental workflows

Users can set up interdepartmental workflows so that contracts can flow between teams in a logical and organized manner.

Cat avg: 8

+18%

Contract milestone reminders & alerts

Users can schedule reminders and/or trigger alerts according to contract milestones.

Cat avg: 8.1

Worst Performing Features

-7%

Contract search

Users can easily look up contracts within the database.

Cat avg: 8.3

-5%

Contract templates

Allows users to set up templates or templatize old contracts in order to make new contract creation easier and more consistent.

Cat avg: 8.4

+3%

Clause library/saved fields

Users can save certain fields of a contract for re-use; these may be stored in a template or a clause library.

Cat avg: 7.8

Concord Features from Reviews

Contract Authoring

Features related to the contract authoring process.

8.7+7%
  • Contract creation

    Includes a document generator and tools for creating new contracts.

    Category average: 8.8

  • Contract templates

    Allows users to set up templates or templatize old contracts in order to make new contract creation easier and more consistent.

    Category average: 8.4

  • Clause library/saved fields

    Users can save certain fields of a contract for re-use; these may be stored in a template or a clause library.

    Category average: 7.8

  • Guided logic

    Automated questions (based on company policies and the circumstances of the deal) help with the contract authoring process; this is an example of partial automation.

    Category average: 7

Contract Collaboration

Features related to collaborating on contracts.

9.1+13%
  • Contract sharing

    Users can easily and securely share contracts with internal users and external users. Contracts are accessible.

    Category average: 8.2

  • Contract editing

    Contracts can go through multiple drafts and revisions; the software supports multiple versions and version comparison.

    Category average: 8.7

  • Collaborating on contracts

    Internal and external users can collaborate on contracts without changing the text of the contract; this may be done through comments, questions, and/or message board conversations.

    Category average: 8

  • MS Word plug-in

    Users can make changes to contract language using Microsoft Word.

    Category average: 6.8

  • Approval process

    Approval workflows can be configured to streamline and automate the approval process; the approval process is helpful and convenient.

    Category average: 7.7

  • Interdepartmental workflows

    Users can set up interdepartmental workflows so that contracts can flow between teams in a logical and organized manner.

    Category average: 8

Contract Monitoring

Features that enable users to monitor the status of contracts.

9.0+11%
  • Contract database

    Contracts are stored and organized in a central repository.

    Category average: 8.4

  • Contract search

    Users can easily look up contracts within the database.

    Category average: 8.3

  • Contract milestone reminders & alerts

    Users can schedule reminders and/or trigger alerts according to contract milestones.

    Category average: 8.1

  • Custom contract reports

    Users can create custom reports about the status of contracts, contract timelines, efficiency, and revenue tied to contracts.

    Category average: 7.9

  • Tracking contract status

    Users can track the status of a contract as it moves through the approval process and beyond.

    Category average: 8.2

  • Compliance check

    Users can define and enforce complex business rules related to compliance regulations; helps automate or partially automate contract compliance check.

    Category average: 7.8

Concord Features from the Vendor

Contract Authoring

Vendor-reviewed
  • Contract creation

    Includes a document generator and tools for creating new contracts.

  • Contract templates

    Allows users to set up templates or templatize old contracts in order to make new contract creation easier and more consistent.

  • Clause library/saved fields

    Users can save certain fields of a contract for re-use; these may be stored in a template or a clause library.

  • Integration to CPQ

    Integrates to CPQ software so that calculated quotes/configuration details can feed into contracts. This is an important element of automation in the contract authoring process.

  • Contract attachments

    Users can attach other documents, like invoices, images, meeting minutes, memos, etc, to contracts.

Contract Collaboration

Vendor-reviewed
  • Contract sharing

    Users can easily and securely share contracts with internal users and external users. Contracts are accessible.

  • Contract editing

    Contracts can go through multiple drafts and revisions; the software supports multiple versions and version comparison.

  • Contract merge

    Multiple versions of a contract can be merged.

  • Collaborating on contracts

    Internal and external users can collaborate on contracts without changing the text of the contract; this may be done through comments, questions, and/or message board conversations.

  • MS Word plug-in

    Users can make changes to contract language using Microsoft Word.

  • Approval process

    Approval workflows can be configured to streamline and automate the approval process; the approval process is helpful and convenient.

  • Parallel approvals

    Users can set up complex workflows to handle parallel approvals.

  • Interdepartmental workflows

    Users can set up interdepartmental workflows so that contracts can flow between teams in a logical and organized manner.

Contract Monitoring

Vendor-reviewed
  • Contract database

    Contracts are stored and organized in a central repository.

  • Contract search

    Users can easily look up contracts within the database.

  • Contract milestone reminders & alerts

    Users can schedule reminders and/or trigger alerts according to contract milestones.

  • Custom contract reports

    Users can create custom reports about the status of contracts, contract timelines, efficiency, and revenue tied to contracts.

  • Tracking contract status

    Users can track the status of a contract as it moves through the approval process and beyond.

  • Salesforce integration

    Integrates to Salesforce so that contracts are tied to contact’s CRM records.

Additional Features

Vendor-contributed
  • AI Copilot and bulk contract data extraction

  • Unlimited legally binding e‑signatures

  • Unlimited document storage

  • Unlimited free viewers and guests

  • Real-time collaboration and redlining

  • Deadline reminders

  • Amendment management

  • Integrations with Salesforce, HubSpot, Google Drive, Box, Dropbox and Zapier

  • Slack integration (beta)

  • Open API