Making Customer Engagement a Piece of Cake
Pros
- Como allows you to customize your rewards program to fit your exact needs.
- Customer support is always available to answer any questions.
- Training to use the app is very detailed and helpful.
- You have all your data at your fingertips on the Como Dashboard.
Cons
- We have multiple locations so the billing is a challenge for me. I receive one bill and have to break it down by location.
- Some of the sections on the dashboard are hard to navigate.
Most Important Features
- We are able to launch a campaign at a moment's notice.
- Como seamlessly integrates with our POS system.
- Our customers have complete access to their rewards through our app.
- Customers can see past purchases in the app to help boost future purchases.
- Our rewards program is completely customized for our business.
Return on Investment
- We have seen sales increases up to 31% when running campaigns.
- Our customers love the rewards in the app and will spend more than they came in for to get to the next rewards level.
- We are able to turn a slow sales day into a record breaking day with a targeted campaign.
Alternatives Considered
TapMango
Other Software Used
Revel Systems, QuickBooks Online, Sprout Social, WordPress