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Commvault Cloud powered by Metallic AI Professional, Scientific, and Technical Services Reviews & Insights

Score7.1 out of 10

227 Reviews and Ratings

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Community insights

TrustRadius Insights for Commvault Cloud powered by Metallic AI are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Versatile Backup Capabilities: Users have consistently praised CommVault for its flexible backup capabilities, with numerous reviewers highlighting this aspect. The software effectively manages a wide range of applications and databases under one product, simplifying data protection and management. This versatility allows users to streamline their backup processes and ensures comprehensive data protection.

Strong Reporting Tools: Reviewers highly value the excellent reporting tools provided by CommVault, with many expressing satisfaction in this area. These tools offer detailed information and insights, enabling users to monitor and optimize their backup processes effectively. The comprehensive reports generated by CommVault provide in-depth data on deduplication rates, compression rates, disk usage, and daily disk freeing.

Ease of Use: Users consistently praise the user-friendly interface of CommVault for its intuitiveness and easy navigation. Many find it straightforward to access the desired features and functions, enhancing their overall experience with the software. Additionally, CommVault's well-maintained detailed logs and catalog are valuable resources for accurate data restoration purposes.

Commvault Cloud powered by Metallic AI Reviews

19 Reviews
Professional, Scientific, and Technical ServicesLegal Services1Accounting1Information Technology & Services14Research1Computer & Network Security2

CommVault Cloud - Pretty, Pretty Good!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We are slowly dipping our toe in the great pond that is AI, since it is a new technology and forever evolving.
As we use it more and more, we have the AI monitor and alert trends, along with analysis. Events that required our attention and issues that we deem were quite important were exposed on time and when needed!
This is actually a very effective tool with the current scope we have it set at and will expand it more in the future!

Pros

  • Universal Recovery
  • Instant Recovery
  • Business Application Detection
  • Snapshots!
  • Encryption!

Cons

  • Mobile Accessibility. We see this with the Commvault ComCel. I predict it will come soon!
  • Found the adoption of the technology did take some time to configure with our environment
  • The learning curve was a bit steep

Likelihood to Recommend

Excellent M365 Implementation and saved us quite a bit of money regarding storage management. A lot of storage resources on site were no longer required.
Backups were automated to much greater extent allowing us to move resources to other areas which benefited our IT team as a whole.

VU
Verified User
Manager in Information Technology (Legal Services company, 1001-5000 employees)
Vetted Review

Commvault Cloud - Amazing Product

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We originally had issues with multiple SaaS products and were able to streamline them with Commvault Cloud. This application provided us with an all in one solution as well as a flexible and easy to manager dashboard providing real time overview of our environment. Being able to use a product with an around the clock support system also helped with the financial funding for this product and being from a reputable company with world with footprint allowed our company to have peace of mind and secure our systems and provide streamline day to day management.

Pros

  • real-time threat analysis
  • all in one console for high level overview
  • around the clock global support
  • lower overal TCO

Cons

  • onbaord process did take some time
  • offer on prem training
  • mobile app would be nice

Likelihood to Recommend

Commvault Cloud helped reduce the overall TCO, management and operations of our infrastructure having SaaS helped with the minimal standard up and operational requirements of the product. This was a saving for us and we didn't have to purchase additional hardware to stand this service up. The installation process was streamline, with onboarding taking a while. This product was suitable for an enterprise environment. I'm not sure small business would benefit.
VU
Verified User
Director in Corporate (Information Technology & Services company, 10,001+ employees)
Vetted Review

Enterprise backup application which supports lot of workloads, robust and stable for complex environment

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Commvault Complete Data Protection being used to backup VM and SQL backup from storage which are larger in size like 15 TB VM Also we use Commvault Complete Data Protection for backup of FS & Oracle DB We have selected Commvault Complete Data Protection for trunky VM and DB's which are difficult to backup fast

Pros

  • Large VM backup
  • Large SQL DB backup
  • Easy integration with Nutanix
  • Exchange Backup

Cons

  • Offer Commvault Complete Data Protection backup as a service with lightweight client
  • Integrate Onpremise and AWS and Azure backup into one console
  • License cost need to be cheaper and better

Likelihood to Recommend

Huge size VM & DB's on storage can utilize CommVault Storage snapshot feature for faster backup.
VU
Verified User
Team Lead in Information Technology (Information Technology & Services company, 10,001+ employees)
Vetted Review

Metallic is a Great Backup Tool!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Metallic Office 365 Backup & Recovery is used in our environment to make sure we having a working and safe backup of our Office 365 environment. Their product ensures that everyone's entity in Office 365 is backed up and restorable. This is very important for us because we use Office 365 for user management through Azure and in case of any environmental we can restore easily.

Pros

  • We can create backup jobs that are easily manageable to control when the environment gets backed up.
  • No backup is good unless you can easily restore from it and Metallic does a very good job at organizing our backups and delivering a restored copy when needed.
  • We are able to restore multiple Office 365 tenants allowing us to test backup processes.

Cons

  • Metallic Backup & Recovery could do better at organizing the backups we take making them easier to find and sort between which backups contain different content.
  • Metallic Backup & Recovery could improve on creating retention policies for the backups that are taken so that they are not filling up without us knowing.
  • Sometimes loading the data from Office 365 takes a long time in Metallic so we'd like to see an improvement on the communication between Office 365 and Metallic.

Likelihood to Recommend

Metallic Office 365 is well suited in situations where your Office 365 environment has any kind of external automation jobs running on it. In our situation we have a middle software reading and writing data to our Office 365 platform which in some cases can be dangerous if the information being written isn't accurate. In cases like this where we have automated jobs changing our Office 365 platform, we need a solution like Metallic to be able to take backups in case our environment is tainted.
VU
Verified User
Technician in Information Technology (Accounting company, 51-200 employees)
Vetted Review

Commvault Complete - The complete data protection and management solution!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Commvault to manage our customers enterprise data protection needs as well as in our managed services offerings to customers. We use Commvault to protect physical servers, virtual servers, applications and NAS devices.

We also use the private metrics reporting feature to provide standardised reporting for all of our customers.

Pros

  • Supports integration with a wide range of applications, storage arrays, hypervisors and cloud targets.
  • Supports a wide range of media targets, disk, tape and cloud and allows global deduplication of all data to minimise footprint.
  • Single pane of glass to manage.
  • Excellent Support!

Cons

  • The Java console while old is still the place to go for advanced configuration. The new web console is still gaining feature parity.
  • The more complex configurations do require significant planning and testing prior to implementation.

Likelihood to Recommend

Commvault does a great job at protecting enterprise workloads either in the data center or in the cloud. Its wide range of support for applications, hypervisors, operating systems and cloud means it really is a "one size fits all" from a product standpoint. If you have a hetrogeneous environment then it is by far the best product in the market because of its wide integrations.
VU
Verified User
Engineer in Information Technology (Information Technology & Services company, 1001-5000 employees)
Vetted Review

Your Commvault solution awaits....

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize Commvault as a service along with hardware that meets Commvault specifications.
Some of the business problems addressed are the ability to protect Hourly Transaction Log jobs, HANA, Oracle coverage, SAN Intellisnap operations.

Pros

  • The customer support team is bar none. I always have confidence that any issues that arise will be resolved.
  • Interface is very intuitive.
  • Excellent reporting (both canned & custom)
  • Logs are very detailed.
  • Workflows, API access allow for automation
  • Supports a multitude of legacy applications as well as bleeding-edge & current systems

Cons

  • Licensing is complex
  • Cost impedes implementation for organizations that would be a great fit.
  • Exchange & Sharepoint coverage

Likelihood to Recommend

I've supported many backup applications, where most other backup solutions cause pain-points Commvault comes out ahead. If your organization doesn't fit the mold of out-of-box or cookie-cutter solutions, Commvault Complete Backup & Recovery offers custom solutions.
CJ
Christopher Jon Olesch Jr.
Senior Network Engineer in Engineering at UbiStor Inc (Computer & Network Security, 11-50 employees)
Vetted Review
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Commvault: Complete BaaS solution

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

CCL/Revera's Backup-as-a-Service (BAAS) offering uses Commvault as its Backup & Recovery solution. The good thing about Commvault is that it covers all sorts of customer backup requirements and have a very flexible restore option. For example, we can backup supplicated databases (like DB2, SQL, Oracle, etc) using Application iDataAgent and if required, we can export backup data in application native formats.
The backup data replication and storage policy setup architecture makes Commvault the top product as you can tailor your storage policy depending on any requirements. The Global Deduplication feature offers exceptional savings.

Pros

  • Single pane of glass for effective centralized management
  • Outstanding and very responsive customer support
  • Support for both legacy and emerging applications

Cons

  • Complex Licensing Model
  • Costly solution
  • Uses Java to launch management console which is slow and Java-related issues come with it

Likelihood to Recommend

Commvault Complete Backup & Recovery can easily support large and complex environments, geographically scattered across multiple Data Centres, as we have. You can manage/monitor everything up to the central management console. You can easily set up a multi-tenanted BaaS model and segregate backup data into individual tenant-based storage policies if required.
AS
Adnan Sadique
IT Specialist - Data Protection in Information Technology at CCL (Information Technology & Services, 501-1000 employees)
Vetted Review

My Commvault review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

As a managed services provider, we use it both internally for our corporate backup solution as well as sell it as a service to our managed services customers. Commvault is used primarily for data protection, but we also use it for archiving and endpoint protection.

Pros

  • Virtual Server backups
  • SQL backups
  • Archiving

Cons

  • UI consistency
  • Better control over feature releases and hotfix packages. Sometimes there are too many bugs

Likelihood to Recommend

Commvault is very well suited for our situation where we are deploying MediaAgents and storage at a customer site, backing up their data, and then replicating those backups to a secondary site (cloud, hosted data center, or second customer site). The auxiliary copy capabilities, ransomware protection, and granular control for each copy make Commvault a very reliable product.

Reporting and alerting are major advantages that Commvault has over other products we support. With so much capability built into the product, we don't have to rely on 3rd-party tools to help us manage our Backup As A Service offering.
CB
Colin Bogan
Data Protection Team Manager in Information Technology at CBTS (Information Technology & Services, 1001-5000 employees)
Vetted Review
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Commvault Complete Backup & Recovery review from an MSP/CSP perspective

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize Commvault as a service offering to our client base and have done so for the past 10 years, delivering a data protection service that is the largest in the country.

Pros

  • Reliability
  • Options for protecting different workloads
  • Support structure with ESP and TAM
  • Development cycle and adoption of client requested modifications/enhancements

Cons

  • Integration of the personalization teams TAPI functionality into core product to increase speed of new functionality rollout.
  • Automation around agent installation for MSPs
  • Dynamic workload allocation, so automatically pausing and resuming workloads automagically so any late-night failures because of any network or client issue could be tried again during the backup window, potentially multiple times.

Likelihood to Recommend

Commvault Complete Backup & Recovery is best where a managed service offering needs to be built to provide service for clients. Especially where there is the requirement for long-term retention of data, Commvault is by far the leader of this piece of the puzzle in particular.
VU
Verified User
Manager in Information Technology (Information Technology & Services company, 501-1000 employees)
Vetted Review

The one stop shop for all data protection and recovery needs.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Commvault Complete Backup & Recovery is deployed on our customer environment which is an insurance vendor, it's deployed on the entire estate managing more 10PB of Front end data. The primary application use case is automation with the server agent deployment, configuration is all automated. There was a need for various types of applications and middleware to be all managed under one solution.

Pros

  • Plethora of application and database support under one product.
  • Excellent reporting tools to have granular information.
  • Ease of use for administrator, with support for automation.
  • Integration into various applications like SQL , Vmware etc.

Cons

  • The support for multi platform migration.
  • The support for multi database vendor for application ( Commserve DB ).

Likelihood to Recommend

Commvault Complete Backup & Recovery is best suited for small and large environment who need fewer admins and would like automate most of the operations. The tool is best suited for companies would like to backup different types of applications, middleware and data off prem and on prem.
AS
Anirudh Srinivas
Enterprise Lead Architect & Service Offering Manager (B&R) in Information Technology at IBM (Information Technology & Services, 10,001+ employees)
Vetted Review
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