Commvault Cloud powered by Metallic AI Reviews and Ratings

Rating: 7.2 out of 10

Score

7.2 out of 10

Community insights

TrustRadius Insights for Commvault Cloud powered by Metallic AI are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Versatile Backup Capabilities: Users have consistently praised CommVault for its flexible backup capabilities, with numerous reviewers highlighting this aspect. The software effectively manages a wide range of applications and databases under one product, simplifying data protection and management. This versatility allows users to streamline their backup processes and ensures comprehensive data protection.

Strong Reporting Tools: Reviewers highly value the excellent reporting tools provided by CommVault, with many expressing satisfaction in this area. These tools offer detailed information and insights, enabling users to monitor and optimize their backup processes effectively. The comprehensive reports generated by CommVault provide in-depth data on deduplication rates, compression rates, disk usage, and daily disk freeing.

Ease of Use: Users consistently praise the user-friendly interface of CommVault for its intuitiveness and easy navigation. Many find it straightforward to access the desired features and functions, enhancing their overall experience with the software. Additionally, CommVault's well-maintained detailed logs and catalog are valuable resources for accurate data restoration purposes.

Reviews

79 Reviews

CommVault Cloud - Pretty, Pretty Good!

Rating: 8 out of 10

Incentivized

March 17, 2025

Use Cases and Deployment Scope

We are slowly dipping our toe in the great pond that is AI, since it is a new technology and forever evolving.

As we use it more and more, we have the AI monitor and alert trends, along with analysis. Events that required our attention and issues that we deem were quite important were exposed on time and when needed!

This is actually a very effective tool with the current scope we have it set at and will expand it more in the future!

Pros

Universal Recovery
Instant Recovery
Business Application Detection
Snapshots!
Encryption!

Cons

Mobile Accessibility. We see this with the Commvault ComCel. I predict it will come soon!
Found the adoption of the technology did take some time to configure with our environment
The learning curve was a bit steep

Likelihood to Recommend

Excellent M365 Implementation and saved us quite a bit of money regarding storage management. A lot of storage resources on site were no longer required.

Backups were automated to much greater extent allowing us to move resources to other areas which benefited our IT team as a whole.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

Commvault Cloud - Amazing Product

Rating: 5 out of 10

Incentivized

September 26, 2024

Use Cases and Deployment Scope

We originally had issues with multiple SaaS products and were able to streamline them with Commvault Cloud. This application provided us with an all in one solution as well as a flexible and easy to manager dashboard providing real time overview of our environment. Being able to use a product with an around the clock support system also helped with the financial funding for this product and being from a reputable company with world with footprint allowed our company to have peace of mind and secure our systems and provide streamline day to day management.

Pros

real-time threat analysis
all in one console for high level overview
around the clock global support
lower overal TCO

Cons

onbaord process did take some time
offer on prem training
mobile app would be nice

Likelihood to Recommend

Commvault Cloud helped reduce the overall TCO, management and operations of our infrastructure having SaaS helped with the minimal standard up and operational requirements of the product. This was a saving for us and we didn't have to purchase additional hardware to stand this service up. The installation process was streamline, with onboarding taking a while. This product was suitable for an enterprise environment. I'm not sure small business would benefit.

Verified User

Director in Corporate (10,001+ employees)

Vetted Review

Commvault Metallic.

Rating: 8 out of 10

Incentivized

September 20, 2024

Use Cases and Deployment Scope

We are using it to backup M365 data, such as OneDrive, SharePoint, and Teams. As we are already a Commvault customer, extending the services into the cloud was the natural choice.

Pros

No babysitting required. Just set and go
Easy to configure.
The rate of failure is almost zero.

Cons

The onboarding process was very poor executed.
We were offered a functionality as part of the package, but later, we were notified that it was no longer free.

Likelihood to Recommend

It does well in backing up the M365 data.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

Commvault Complete Data Protection is Dependable!

Rating: 9 out of 10

Incentivized

September 26, 2023

Use Cases and Deployment Scope

Commvault Complete Data Protection has been our data backup and recovery solution for almost a decade now. Backups and Restores are simple and help us recover from file deletions to ransomware attacks. We use it for pretty much anything you can think of.

Pros

Backups
Restores
Immutability

Cons

UI/UX simplicity
More accessible reporting
Additional AWS integrations

Likelihood to Recommend

Well suited for backups and restores of DBs, Filesystems, etc. Less appropriate for users who are looking for obvious UI cues and don't want to get into the sprawling layout to find a function.

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

Commvault Complete Data Protection

Rating: 8 out of 10

Incentivized

September 5, 2023

Use Cases and Deployment Scope

Backup all flavors of data in our environment with less costs and handover customers self-services

Pros

Backups
Restore
Disaster recovery
Self Service

Cons

Java console and HTML5 Interfaces should be maintain and updated in the same way
Setup and deployment is complex
Patching product can be cumber-stone sometimes
Support for Europe can be improved

Likelihood to Recommend

Complex environments with mixed flavors of operating systems and/or different database flavors, mixture between physical servers and virtual, different hypervisors

Verified User

Administrator in Information Technology (10,001+ employees)

Vetted Review

Enterprise backup application which supports lot of workloads, robust and stable for complex environment

Rating: 8 out of 10

Incentivized

April 28, 2023

Use Cases and Deployment Scope

Commvault Complete Data Protection being used to backup VM and SQL backup from storage which are larger in size like 15 TB VM Also we use Commvault Complete Data Protection for backup of FS & Oracle DB We have selected Commvault Complete Data Protection for trunky VM and DB's which are difficult to backup fast

Pros

Large VM backup
Large SQL DB backup
Easy integration with Nutanix
Exchange Backup

Cons

Offer Commvault Complete Data Protection backup as a service with lightweight client
Integrate Onpremise and AWS and Azure backup into one console
License cost need to be cheaper and better

Likelihood to Recommend

Huge size VM & DB's on storage can utilize CommVault Storage snapshot feature for faster backup.

Verified User

Team Lead in Information Technology (10,001+ employees)

Vetted Review

Metallic.io backup solution allows you to collapse multiple disparate systems for easier backup

Rating: 8 out of 10

Incentivized

September 7, 2022

Use Cases and Deployment Scope

Prior to using Metallic, we had an on-prem backup solution through Dell. The existing infrastructure was aging out and the backup software was becoming unreliable. We also had multiple disparate systems that backed up additional infrastructure not supported by the Dell backup solution. This led to multiple portals to log on and multiple backup emails to review daily to confirm successful backups. We wanted a single backup solution that would give us a single pane of glass to monitor our backups. This includes Office 365 (Sharepoint, Email, Teams) as well as on-prem virtual infrastructure through VMware and IBM systems. Also backing up our on-prem file server.

Pros

Office 365 Backup (Sharepoint, Email, Teams)
Virtual Machine backup
File Server backup
Active Directory and Azure Active Directory Backup

Cons

Error Logging and Error messages could be improved
Documentation of Metallic functions vs existing commvault functions
Backup Failures sometimes aren't explained

Likelihood to Recommend

Backing up multiple workloads in multiple environments. Able to easily scale and backup large datasets in both virtual environments as well as File systems. The Office 365 components are also very robust and able to set up and scale quickly. Using dynamic groups for Mailbox backup management is key to easy management.

Verified User

Manager in Information Technology (501-1000 employees)

Vetted Review

Robust enough for office 365 data backup but unappealing mailbox policies.

Rating: 7 out of 10

Incentivized

May 10, 2022

Use Cases and Deployment Scope

Metallic is the software that not only backs up office 365 data but also helps us effortlessly retrieve deleted files and data. We use it across the company to run automated backups on a daily basis, and it has worked seamlessly with all office 365 applications. It is a flexible solution to back up and restore office 365 data in a secure way.

Pros

Produces virtual air-gapped copies to secure files further.
It is very simple and quick to configure the setup wizard.

Cons

The retention policies for mail boxes are rigid and inflexible.

Likelihood to Recommend

With the office 365 cloud storage being immense, locating files is very tiresome; that's why Metallic 365 stands out with the robust search controls to ease the strain. I constantly pinpoint data backed up with Metallic in just a few clicks. It supports all office 365 applications spanning (but not limited to) 365 groups, teams, and my favorite 365 SharePoint.

Verified User

Administrator in Information Technology (1001-5000 employees)

Vetted Review

Metallic is a Great Backup Tool!

Rating: 10 out of 10

Incentivized

April 28, 2022

Use Cases and Deployment Scope

Metallic Office 365 Backup & Recovery is used in our environment to make sure we having a working and safe backup of our Office 365 environment. Their product ensures that everyone's entity in Office 365 is backed up and restorable. This is very important for us because we use Office 365 for user management through Azure and in case of any environmental we can restore easily.

Pros

We can create backup jobs that are easily manageable to control when the environment gets backed up.
No backup is good unless you can easily restore from it and Metallic does a very good job at organizing our backups and delivering a restored copy when needed.
We are able to restore multiple Office 365 tenants allowing us to test backup processes.

Cons

Metallic Backup & Recovery could do better at organizing the backups we take making them easier to find and sort between which backups contain different content.
Metallic Backup & Recovery could improve on creating retention policies for the backups that are taken so that they are not filling up without us knowing.
Sometimes loading the data from Office 365 takes a long time in Metallic so we'd like to see an improvement on the communication between Office 365 and Metallic.

Likelihood to Recommend

Metallic Office 365 is well suited in situations where your Office 365 environment has any kind of external automation jobs running on it. In our situation we have a middle software reading and writing data to our Office 365 platform which in some cases can be dangerous if the information being written isn't accurate. In cases like this where we have automated jobs changing our Office 365 platform, we need a solution like Metallic to be able to take backups in case our environment is tainted.

Verified User

Technician in Information Technology (51-200 employees)

Vetted Review

Commvault Fits Almost Every Enterprise Datacenter Environment

Rating: 8 out of 10

Incentivized

June 9, 2021

Use Cases and Deployment Scope

We currently employ Commvault Backup and Recovery in our high education institution as our primary backup, recovery, and DR platform for a variety of data classes and clients across the organization. Our central IT team has used Commvault for backing up individual VMs, files at the file-system level, databases such as Oracle, MariaDB, Postgres, and MSSQL, as well as cloud resources like EC2 instances.

Pros

Organized policy-based configuration
Variety of client types
Deduplication of Backup Data

Cons

It is a complicated environment for the new user
Copy rules are not very clear
Browse for Restore functionality does not always give desired results

Likelihood to Recommend

Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.

Chris Saenz

Lead System Engineer in Information Technology at Azusa Pacific University (1001-5000 employees)

Vetted Review

Verified on LinkedIn

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Reviews and Ratings

Metallic is a Great Backup Tool!

Rating: 10 out of 10

Incentivized

April 28, 2022

Use Cases and Deployment Scope

Pros

We can create backup jobs that are easily manageable to control when the environment gets backed up.
No backup is good unless you can easily restore from it and Metallic does a very good job at organizing our backups and delivering a restored copy when needed.
We are able to restore multiple Office 365 tenants allowing us to test backup processes.

Cons

Metallic Backup & Recovery could do better at organizing the backups we take making them easier to find and sort between which backups contain different content.
Metallic Backup & Recovery could improve on creating retention policies for the backups that are taken so that they are not filling up without us knowing.
Sometimes loading the data from Office 365 takes a long time in Metallic so we'd like to see an improvement on the communication between Office 365 and Metallic.

Likelihood to Recommend

Verified User

Technician in Information Technology (51-200 employees)

Vetted Review