Coinbase Reviews & Insights

Score9 out of 10

56 Reviews and Ratings

Community insights

TrustRadius Insights for Coinbase are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visually Appealing Design: Users have praised Coinbase for its visually appealing design, which enhances the overall user experience. Many reviewers have mentioned that the platform's interface is smooth, bug-free, and easy to navigate, making it a pleasure to use.

User-Friendly Interface: Coinbase has been commended by numerous users for its user-friendly interface. It is extremely easy to navigate and use, even for newcomers to cryptocurrency. The intuitive design allows users to buy and sell Bitcoin and other cryptocurrencies without any hassle.

Frequent Updates: Reviewers appreciate Coinbase's frequent updates as they instill a sense of security and trust in using their services. These regular updates not only enhance the platform's functionality but also ensure that users are up-to-date with the latest features and improvements.

Coinbase Reviews

5 Reviews

Engineering

Easy way to buy crypto with fiat money.

Rating: 6 out of 10

Incentivized

July 15, 2022

Use Cases and Deployment Scope

Coinbase is the safest wallet to save our crypto assets. It helps us to store, trade, and exchange our crypto assets within a second with just a single click. I use this product and it's a good user experience and easy to use for buying Bitcoin and other cryptocurrencies. Coinbase allows me to store, buy, sell and trade cryptocurrencies, the interface is super easy to use and the service is secure, it's a great tool for anyone who wants to get into cryptocurrency trading and investment for the first time.

Pros

Instant KYC verification
Easy to buy crypto with fiat
User-friendly interface

Cons

Customer support agents are not willing to solve our problems.
Customer support is very slow

Likelihood to Recommend

I recommend Coinbase because of its easy-to-use interface that allows us to buy crypto with a few clicks. If I make customer support the number one priority then I will not recommend it. We need to wait several weeks to get solve our issue after contacting the Coinbase support team.

Anav Katwal

Engineering Executive in Engineering at Simulation Science Center (Education Management, 11-50 employees)

Vetted Review

4 years of experience

Coinbase is a Safe and Secure Cryptocurrency Exchange!

Rating: 8 out of 10

Incentivized

July 12, 2022

Use Cases and Deployment Scope

We use Coinbase in the organization for cryptocurrency exchanges and other related transactions. We have a not-so-unique business need, along with many other SAAS companies, to accept many forms of payment for our services. Coinbase allows for the exchange of goods and services through other means quickly and securely.

Pros

Coinbase is a very secure online crypto platform.
It provides ease of use for buying, selling, transferring, and storing cryptocurrency.
It has an easy to use UI and intuitive design.

Cons

I would like it more if it could add more currencies for trading.
I would like to see more functionality to navigate the mobile app.
It would be nice if they could lower Coinbase fees to match competitor pricing.

Likelihood to Recommend

Again, we use Coinbase at least several times per month to complete customer sales transactions. We have integrated this into our invoicing process. Coinbase's exchange is well suited to quickly and safely, transfer funds to our accounts without dealing with paper checks lost in the mail. Overall, it has improved the time it takes to get payment from weeks to days. There really are no disadvantages, except when customers insist on paying by paper check. We found that you cannot get around that entirely, but by offering other methods like Coinbase, we are able to accommodate just about every situation to get paid.

Verified User

Project Manager in Engineering (Environmental Services company, 1-10 employees)

Vetted Review

1 year of experience

One of the best Cryptocurrency Exchange Platforms.

Rating: 6 out of 10

Incentivized

January 12, 2022

Use Cases and Deployment Scope

I used Coinbase as a brokerage platform for my crypto purchases and wallet. Coinbase offered a variety of different coins that were unavailable on other platforms. This included a variety of newer coins that were often hard to purchase through most crypto trading companies. The scope of my use case for Coinbase was primarily buying & selling crypto along with keeping a wallet and using the account to make retail purchases using crypto.

Pros

Clean user friendly interface.
Centralized information for Crypto market.
Speed of transactions.

Cons

Better methods of using crypto for payment.
Faster order fulfilment.
Lower fees.

Likelihood to Recommend

Coinbase is well suited for finding nearly any available verified crypto coin currently on the market. It provides a simple method to invest and use new crypto coins depending on the user's needs. They also provide helpful information regarding many coins to help educate the user on their purchases/trades. Coinbase is less appropriate for smaller transactions due to the service fees associated with every transaction.

Verified User

Engineer in Engineering (Civil Engineering company, 11-50 employees)

Vetted Review

1 year of experience

Coinbase Review

Rating: 9 out of 10

Incentivized

January 13, 2020

Use Cases and Deployment Scope

Coinbase has helped me and my colleagues to store different coin data from our savings/payroll into Coinbase. We usually use it as a bank for cryptocurrency. I recommend Coinbase if you want to have safe and secure transactions with regards to cryptocurrency. It has helped me a lot. Make sure to use and learn how to manage your finances by investing in cryptocurrency. You can also use Coinbase to purchase things/goods online via your Coinbase wallet.

Pros

Security.
Safety.

Cons

Inclusion of other coin wallets would be great.

Likelihood to Recommend

Coinbase is where you go to bank your cryptocurrency investment. It is safe and secure. For bitcoin fanatics, Coinbase is the way to go. Coinbase has helped me with fast transactions in the data space. Coinbase has given me the opportunity to have a safe and secure experience in cryptocurrency. I recommend that you use Coinbase if you have any involvement with bitcoin!

John Phillip Masagca, ME

Facilities Management Specialist in Engineering at JLL (Financial Services, 201-500 employees)

Vetted Review

1 year of experience

View profile

Great springboard into the world of cryptocurrencies

Rating: 9 out of 10

Incentivized

March 12, 2018

Use Cases and Deployment Scope

Coinbase is not being used in our business operations, as it's more a consumer crypto-currency product than business product. Therefore, my experience with Coinbase is limited to my own personal experiences. It addresses and solves none of my business problems.

Pros

Great UI for managing crypto funds
Excellent mobile application for monitoring crypto values and sending/receiving crypto.
Good two-factor security practices to ensure bad actors are not illegitimately gaining access to your wallets and stealing your funds.

Cons

The fees coinbase charges on top of the crypto networks are relatively high, compared to the rest of the industry
Under load/high volume, the site and application become unresponsive
Customer support is lacking. It's hard to talk to a human and get a real response to your questions/concerns. This is particularly irritating since we're dealing with money.

Likelihood to Recommend

I think Coinbase is a great place to start for people that are just getting acquainted with the cryptocurrency space. The interface works as much like a traditional bank as you could expect, considering Coinbase is not a bank, so it's very easy for users to get a handle on what is going on.

Storing money long-term in Coinbase is not particularly advisable, as the nature of cryptocurrency is that you are to trust no one with your secure keys. By using Coinbase, you are inherently breaking that idea, and trusting Coinbase to keep your funds secure for you.

Jim Rubenstein

Chief Technology Officer in Engineering at LoudDoor, LLC (Marketing and Advertising, 11-50 employees)

Vetted Review

1 year of experience

View profile

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