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Cognito Forms Professional, Scientific, and Technical Services Reviews & Insights

Score9.2 out of 10

28 Reviews and Ratings

Community insights

TrustRadius Insights for Cognito Forms are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use: Users have found Cognito Forms to be user-friendly and straightforward, making it accessible even for those with little experience in form building.

Versatile: Many users appreciate the wide range of options and tools offered by Cognito Forms, allowing them to create any type of form they need. The intuitive syntax makes it easy to understand and create forms for various purposes.

Powerful product with a user-friendly UI: Reviewers are impressed with the powerful capabilities of Cognito Forms, which allows them to effortlessly build complex forms. They also commend the user-friendly interface, as well as the excellent uptime and responsive customer service.

Cognito Forms Reviews

1 Review
Professional, Scientific, and Technical ServicesAccounting1

Fantastic, flexible tool for data gathering and online contracts.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Cognito forms to create online, custom forms to gather a huge array of client information. We also use Cognito forms for our client engagement letters as it allows us to custom tailor them for each client while also collecting payment through Stripe.

Pros

  • Conditional logic
  • Answer piping
  • Iframe embedding
  • Support is friendly and easy to work with to resolve issues on your specific form
  • Zapier integration opens up endless possibilities to automate using the information from your form

Cons

  • Calculated field syntax is extremely unwieldy and difficult to use if you are not a programmer
  • Self-help material is nonspecific and difficult to extract usable information from
  • The features that require a paid subscription seem arbitrary at times
  • Submitted forms aren’t static. Changes to the form template reflect in submitted forms as well which is just dumb.

Likelihood to Recommend

Well suited for securely collecting information for our tax and accounting clients

Easy embedding makes the forms look very polished and customized

The UI is polished and easy to jump into

The paid subscriptions are not particularly cheap however

Tge syntax used for calculations is unintuitive difficult to work with for non-programmers. Using a syntax more similar to excel formulas would have made this instantly accessible to a huge swath of users.