TrustRadius Insights for Clutch are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have made several recommendations based on their experience with Clutch. The three most common recommendations are:
Extend the trial version time duration: Users suggest that Clutch should offer a longer trial period for potential customers. This would allow users to have a better understanding of the software's capabilities before making a purchasing decision.
Improve the software's features and pricing: Users feel that Clutch could benefit from additional features and a lower price point. They believe that enhancing the software's functionality and adjusting the cost would make it more attractive to a wider range of organizations.
Provide thorough training and support: Users advise others to take the time to fully understand how to use Clutch. They recommend accessing training materials and seeking support from Clutch's resources to maximize the software's benefits. Users appreciate the high level of support provided by Clutch, recognizing their dedication to their customers' success.
Overall, users highly recommend Clutch and believe it would be beneficial to any organization. They appreciate the enthusiasm and dedication of Clutch as a startup, combined with the experience and resources of a larger organization. While they acknowledge occasional delays and bug fixes, overall, users find Clutch to be user-friendly, although there is room for improvement in terms of features and pricing.
We use Clutch as a way to be seen by people searching for a custom software studio like ours. As Clutch often appears at the top for our relevant search terms, it made sense to join the platform and be listed there rather than put more resources into maintaining our own SEO.
Pros
Top of Google search results for important keywords
Provides space for detailed information about your company for the viewer
Allows you to gather reviews from clients in a public space
Cons
We have yet to win any new clients from our page on Clutch
There is not much differentiation between companies, more categories would be better
It would be nice to be able to customise our listing more to suit our brand and style
Likelihood to Recommend
Clutch is well suited to a new company that is not very established. The site provides you with a way to be seen, a trusted backlink and a bit of traffic to your site. I think Clutch works well for larger companies who provide a very clear service, but not so well for more creative or custom companies.