Cloudingo Reviews & Insights

Score6 out of 10

25 Reviews and Ratings

Community insights

TrustRadius Insights for Cloudingo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Powerful Automation Engine: Many users have found the automation engine in Cloudingo to be extremely powerful, allowing them to configure the software to handle a large number of fields and perform different actions based on the master record.

Unique Visualization of Problem Areas: The unique visualization of problem areas in Cloudingo, using a dashboard concept with tiles, has been appreciated by users. This clear and intuitive way to analyze data and identify potential duplicate records has been highly valued.

Implementation of User Suggestions: Users have praised Cloudingo for its innovative approach to incorporating user suggestions. They have been impressed that the company implemented every suggestion and even added additional features that users hadn't thought of.

Cloudingo Reviews

2 Reviews

Marketing

Cloudingo is one of the best and most important tools I use!

Rating: 10 out of 10

Incentivized

September 26, 2019

Use Cases and Deployment Scope

I love Cloudingo. It's not pretty or particularly easy to use, but it works. It works very well. It definitely takes some time to set up and learn how to use, but for most that would be using it, this shouldn't be that big an issue. I use it to keep our CRM data clean. It has helped me clear out tens of thousands of duplicate records—Accounts, Contacts, and Leads. I also use it to import new record lists. Its import wizard allows me to de-dupe and import in the same process. No more vlookups!

Pros

Filter creation. I can create de-dupe filters on any and every field on our account, contact, and lead records. It has great built-in operators for the filters as well. Like URL, name cleaned, case sensitivity, spaces removed, etc.
Imports. I LOVE that I can import new records and de-dupe at the same time. Saves so much time!
Marketo integration. We actually don't use this, but it is very powerful. Marketo can't convert leads to existing accounts in Salesforce, and it always creates an opportunity. With this integration, you can run conversions through Cloudingo and avoid all of that.
Cost. The standard package has so much functionality and is priced very fairly. You get a ton of value for the price.
Lead to contact merges/dedupes, and lead to account conversions. Leads can be matched to existing accounts and can be merged with contact duplicates. Cross-object merges and conversions are super powerful.
Custom object de-dupes.
Support is GREAT! Always super quick to respond, very knowledgeable, and very helpful!

Cons

I wish there were a few more merge operators. You can set merge rules based on "equals", "oldest date", etc., but there is no "contains" operator.
Hard to use. The platform is just very complex. Not sure how you'd get around this though since this type of mass action is very involved.
The price difference between the standard package and the pro package is a very big jump. But it has to be since the pro uses a REST API.

Likelihood to Recommend

For cleaning up large amounts of data and performing large data imports, Cloudingo is the perfect solution. You can do everything manually one-by-one, manually run a mass de-dupe, or even set it to run automatically with a schedule or with triggers. If you merge records on a regular basis, Cloudingo is the right tool. If you only have to merge things occasionally, you might not need such a robust tool.

Parker O'Very

Marketing Operations in Marketing at Impartner Software (Computer Software, 51-200 employees)

Vetted Review

1 year of experience

View profile

Save Time & Keep Salesforce Data Clean with Cloudingo

Rating: 7 out of 10

Incentivized

March 26, 2019

Use Cases and Deployment Scope

Having clean and up-to-date data in your CRM is extremely important. Cloudingo is used in our sales and marketing departments to... 1) Merge duplicate records 2) Ensure leads are converted to contacts to the appropriate account. Rather than having to manually guess and search for "dirty" data in Salesforce, Cloudingo allows our teams to see the quality of the data in our CRM in a single dashboard view, and also allows us to merge and convert records individually or in groups. Cloudingo helps keep our CRM clean so the rest of the work we do isn't wasted on "dirty" or out-dated data.

Pros

Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty".
Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM.
Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean.

Cons

Cloudingo is slow. The processing power is not very quick, especially when mass cleaning records.
Our company does not have Cloudingo automatically running and cleaning, primarily because we do not trust the set up of our Cloudingo platform to conduct deduping or converting without human supervision.
Cloudingo onboarding and training. I felt confident when onboarding the software, but right after we had it set up I had to figure out a lot of the functionality and "rule" setting on my own. It is not the easiest application to self-teach yourself.

Likelihood to Recommend

Cloudingo is a Salesforce deduping and cleaning tool. I highly recommend that someone in your company who works with Salesforce data also work within Cloudingo. Cloudingo, also allows you to import leads and contacts into Salesforce in the same document, which is a huge time saver. It is not a segmentation or "missing" data finding tool, like some of their competitors.

Rachel Green

Marketing Demand Generation Manager in Marketing at DyKnow (Education Management, 11-50 employees)

Vetted Review

2 years of experience

View profile

Loading Reviews List....

Cloudingo is one of the best and most important tools I use!

Rating: 10 out of 10

Incentivized

September 26, 2019

Use Cases and Deployment Scope

Pros

Filter creation. I can create de-dupe filters on any and every field on our account, contact, and lead records. It has great built-in operators for the filters as well. Like URL, name cleaned, case sensitivity, spaces removed, etc.
Imports. I LOVE that I can import new records and de-dupe at the same time. Saves so much time!
Marketo integration. We actually don't use this, but it is very powerful. Marketo can't convert leads to existing accounts in Salesforce, and it always creates an opportunity. With this integration, you can run conversions through Cloudingo and avoid all of that.
Cost. The standard package has so much functionality and is priced very fairly. You get a ton of value for the price.
Lead to contact merges/dedupes, and lead to account conversions. Leads can be matched to existing accounts and can be merged with contact duplicates. Cross-object merges and conversions are super powerful.
Custom object de-dupes.
Support is GREAT! Always super quick to respond, very knowledgeable, and very helpful!

Cons

I wish there were a few more merge operators. You can set merge rules based on "equals", "oldest date", etc., but there is no "contains" operator.
Hard to use. The platform is just very complex. Not sure how you'd get around this though since this type of mass action is very involved.
The price difference between the standard package and the pro package is a very big jump. But it has to be since the pro uses a REST API.

Likelihood to Recommend

Parker O'Very

Marketing Operations in Marketing at Impartner Software (Computer Software, 51-200 employees)

Vetted Review

1 year of experience

View profile