Cloudflare Retail Trade Reviews & Insights

Score8.7 out of 10

524 Reviews and Ratings

Community insights

TrustRadius Insights for Cloudflare are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

DNS Management: Users have consistently found Cloudflare's DNS management to be extremely user-friendly, describing it as effortless to set up and quick to propagate across their networks. This feature has significantly streamlined their processes and increased operational efficiency.

Web Application Firewall: Many reviewers have praised the effectiveness of Cloudflare's Web Application Firewall in safeguarding their websites against common web attacks. They appreciate the proactive protection it offers, including active defense mechanisms that enhance overall security measures.

Integration with AI Frameworks: Customers highly value Cloudflare's integration with popular AI frameworks and APIs for simplifying AI development tasks. By facilitating the creation of fast, private, and scalable AI applications in the cloud, this feature has proven instrumental in driving innovation and streamlining workflows.

Cloudflare Reviews

10 Reviews

Retail TradeRetail10

Great tool for all businesses both small and large

Rating: 9 out of 10

Incentivized

October 30, 2024

Use Cases and Deployment Scope

Helps us cover attacks placed on externally exposed web apps. And provides metrics on malicious behavior that has taken place. If any of it was prevented, as well as the type of attacks there we discovered and seen. It's also has provided an increase in pages that are cached and loaded much quicker for end users. So there is a performance benefit, as well as a security benefit.

Pros

Security, great use of a WAF to protect web applications
CDN capabilities, to be able to cache pages for quick loading times on the user end
DNS capabilities, so you can host your domain record entries.

Cons

AI & bot detection and usage, where it can detect a human vs. bot vs. AI usage.
DLP capabilities, where sensitive data can be prevented, and metrics built on what category of data was seen.

Likelihood to Recommend

I have had nothing but good experiences with Cloudflare. I also like that they offer domain name services for at cost prices. Security features all work well and Cloudflare seems to always be innovating new features and capabilities. They are also open to allowing you to beta test new features to provide feedback and recommendations to their roadmaps for various items.

Verified User

Engineer in Information Technology (Retail company, 10,001+ employees)

Vetted Review

4 years of experience

Overall best-in-class product suite

Rating: 10 out of 10

Incentivized

October 24, 2023

Use Cases and Deployment Scope

We use Cloudflare as a CDN to cache and deliver our site's static resources quickly. We also use it for public DNS, SSL acceleration, WAF and DDoS/bot protection, and fast network routing. Cloudflare helps us stay fast, redundant, and protected. We also use Cloudflare logging for analytics.

Pros

DNS - easy to manage, simple to maintain
CDN - image and static content caching
DDoS protection

Cons

It's been challenging to understand how different products can be leveraged together to achieve a specific goal.
Their documentation is good at explaining *how* a particular feature works, but understanding *why* we might want/need to use it or in what circumstances it would be useful is often unclear.
It's occasionally hard to get useful support. Not always.

Likelihood to Recommend

Cloudflare has a huge range of features. The CDN and DNS services are great, fast, easy-to-use, and reliable. The security features are broad and deep, and they work very well. However, it takes a bit of investment to understand your traffic and decide what tools and configurations will work for you. There are many features that would work well for a new project being built from scratch (Workers, Zero-trust security) but are harder to for already established sites to start using. Overall, Cloudflare's services are world-class.

Verified User

Vice-President in Engineering (Retail company, 11-50 employees)

Vetted Review

5 years of experience

Best in class! Try it out (it's free) and you adopt this tool.

Rating: 9 out of 10

Incentivized

January 12, 2023

Use Cases and Deployment Scope

Cloudflare is the best tool you will find to handle your DNS. It is higly configurable and has all the features you would like to see. We used it to handle over 15 domains with ease.

Pros

security
Bot prevention
Analytics
WAF

Cons

Pricing scheme
Multi domain editing
Premade Apps

Likelihood to Recommend

For some smaller websites, this tool my not be needed or if your solution already handles the infraestructure then you woudnt be able to use it at all.
If you are able to use it, my recomendation is go to the website and sign in for the free solution, most likely you will end up loving it and adopting it.

Ricardo Acevedo Teran

Director Of Ecommerce in Sales at Sportline America (Retail, 501-1000 employees)

Vetted Review

2 years of experience

View profile

A great candidate for our small business' DNS management.

Rating: 7 out of 10

Incentivized

January 10, 2023

Use Cases and Deployment Scope

DNS is about security, accountability, effectiveness and control for us. We're implementing cloud-level DNS tools to allow employees to work better in spread out environments, while keeping business security - internal and external- firmly at the fore of all internet and intranet communications.

We're also adamant about the simplicity of managing IT features - little to no burden on staff, easy training and configuration.

Pros

Cloudflare has name recognition.
Free plan to get things rolling quickly which also allows employees to get their feet wet.
Simple Name Server deployment at a router or local machine level gets all DNS features.
Automatic categorization and block report helps track down issues and possible offenders.
Simple block page configuration lets staff no what is off-limits.

Cons

Features could be more intuitively laid out.
More definition and contrast from other Cloudflare products would help with onboarding.
Requires additional "WARP" software to get any kind of robust features beyond DNS blocking and tracking.

Likelihood to Recommend

At its simplest, Cloudflare is great for small teams requiring a modest amount of DNS-level access-blocking and standard analytics based on location and categories of usage. You'll have to sort out DNS deployment to users using an additional tool.

Blocking insecure, dangerous or adult web activity is a breeze to set up with broad category blocklists.

It's also more than adequate for home lab use.

Brendon Brown

eComerce Director in Information Technology at Island City Media (Retail, 1-10 employees)

Vetted Review

1 year of experience

View profile

Cloudflare, suitable for all business sizes

Rating: 8 out of 10

Incentivized

December 21, 2022

Use Cases and Deployment Scope

Before Cloudflare I had to deal with managing security and performance for my various websites which was both cumbersome and time-consuming as well as technically challenging. Although I had heard of Cloudflare's features and capabilities, I never considered implementing their solutions as I thought they were only focused on the large organisations. Boy, was I wrong. Cloudflare is excellent for small businesses and enterprises alike. They have products and solutions fit for any size business, no matter the budget. They enable a-la-cart type acquisition of the features that you need at the scale that you need. Cloudflare is a true partner in delivering performance and security for my websites and I will continue to add functionality as needed.

Pros

Performance
Security
Access Filtering
Content Delivery

Cons

Adding more functionality for free user tier
More visibility (especially when filtering firewall logs, you can only filter on 24 hours)

Likelihood to Recommend

Cloudflare is extremely suitable for business of all sizes, from small businesses all the way up to large enterprises. They offer the ability to add functionality as needed without needing to scale by "business size". So you not only get what you pay for, but more. Some functionality is still hidden behind "next grade account levels". They should make this optional and allow small businesses to take the features they need without having to tie themselves into a more expensive "next grade" level of account.

Verified User

Manager in Sales (Retail company, 1-10 employees)

Vetted Review

5 years of experience

Cloudflare - Excellent caching option to improve security

Rating: 10 out of 10

Incentivized

March 11, 2022

Use Cases and Deployment Scope

Cloudflare helps us mitigate DDoS attacks. Additionally, it gives us protection against malicious payloads, brute force attacks, and abusive bots. More recently with the custom firewalls rules, it can protect against small DDoS.

Pros

Big DDoS attacks
Web Application Firewall
Detect and block malicious payloads in requests

Cons

Better bot management - more granularity to stop/challenge bots with different filters, like in WAF

Likelihood to Recommend

For Small DDoS protection, Cloudflare does not work very well. However, it does provide several tools to manually add this kind of protection. Cloudflare works very well for mitigating medium to big DDoS attacks, provides an excellent CDN, and has good options for web app firewalls.

Verified User

Team Lead in Engineering (Retail company, 51-200 employees)

Vetted Review

1 year of experience

Cloudflare as our DNS Manager Solution, No more DNS Not Resolve!

Rating: 9 out of 10

Incentivized

September 6, 2021

Use Cases and Deployment Scope

Our company uses Cloudflare as a DNS Manager. It solves our problem for resolving the DNS problem (DNS Not Resolved), especially for fresh-created domains/subdomains. Previously, we use the default DNS manager from the domain reseller/VPS. It's OK but Cloudflare is much better. They have many features, but we don't use them yet.

Pros

Fast DNS resolver.
Easy domain management.
Secure anti-DDoS solution.

Cons

Cloudflare CDN.
3rd party integration (developer friendly).
Pricing model.

Likelihood to Recommend

In my opinion, Cloudflare is well suited in all conditions when you need a managed DNS manager. It solves the problem with DNS Not Resolve when we often create a domain/subdomain (a software house would be like this), so we can deploy our apps as soon as possible to the client.

Mochammad Zachri

Project Manager in Information Technology at PT Indie Marketindo Ceria (Retail, 11-50 employees)

Vetted Review

3 years of experience

View profile

Cloudflare - Worth Every Penny

Rating: 10 out of 10

Incentivized

August 10, 2021

Use Cases and Deployment Scope

Cloudflare accelerates secure content delivery for our customers and saved us money over our previous solution. The orange cloud (proxy) methodology of Cloudflare has saved us countless hours not having to set up Nginx to provide SSL for our CNAMEs. Cloudflare Workers helped us step up our SEO game by enabling us the ability to modify our traffic in real-time to provide just-in-time content for our customers. This enables us to be more nimble when our website's codebase is not.

Pros

Many free services. Able to secure websites with Cloudflare's proxy service.
Page rules - Crucial page redirects to extend the usefulness of your domain portfolio
Workers - Able to deliver full websites without needing to standup a server

Cons

Make sure to understand how many connections your website content has each month. Needed to renegotiate the contract upwards after 6 months as this was underestimated.

Likelihood to Recommend

Cloudflare is useful for both hobbyist 1 page websites and large enterprise sites.

On the free tier, you get 3 page rules which I fully utilize for 301 redirects. Cloudflare can also be set up to automatically cache your website's content thereby speeding up website delivery and responsiveness for your end-users. This has enabled us to make what would normally be slow to load ad-heavy websites be very snappy. The speed in setting this up for many domains has been a joy. That's why I recommend Cloudflare to all my friends.

On the business tier, you're able to fully take this to the next level and Argo tunneling and more to speed up your website. We found we have been able to reduce the time to stand up new website content by using Cloudflare Workers to deliver it to our customers.

Verified User

Director in Information Technology (Retail company, 51-200 employees)

Vetted Review

1 year of experience

Great DNS management

Rating: 10 out of 10

Incentivized

December 12, 2019

Use Cases and Deployment Scope

We use CloudFlare to manage DNS entries for our main website and other web apps that we utilize. It has made it easier for us to keep track of and manage many DNS entries and even some certificates.

Pros

DNS management is what CloudFlare excels at. If you need a new entry, it's very easy to create and works almost immediately.
It can also create SSL certificates to help secure your site and help visitors know that your site is secure. They make this process very quick and easy.

Cons

There aren't any areas we've seen or used where improvements are needed.

Likelihood to Recommend

CloudFlare is great anytime you need to add DNS entries for sites.

Verified User

Employee in Information Technology (Retail company, 51-200 employees)

Vetted Review

2 years of experience

Cloudflare CND keeps our applications online

Rating: 10 out of 10

Incentivized

January 11, 2019

Use Cases and Deployment Scope

We use CloudFlare as a solution to improve application availability. Our business-critical applications are web-based SAS tools and prior to using CloudFlare, network latency or server outages, which we experienced from time to time, had a significant impact on our operations. Since implementing CloudFlare's application availability service, we have dramatically reduced network (and corresponding application) downtime.

Pros

Service has been reliable.
Service has been relatively inexpensive/good value.
We have seen little to no system downtime since implementing.

Cons

We have not had any issues with CloudFlare to speak of.

Likelihood to Recommend

CloudFlare is best suited, in my experience, to organizations who rely on web-based applications for critical business functions and where application uptime is essential. In our situation, our ERP system is web-based and if we have sustained network outages due to servers between us and the host, that impacts all aspects of the business from customer support to accounting. CloudFlare has a lot of other product solutions, but the routing and reliability services are what's most important to us.

Ed Hart

Chief Marketing Officer in Marketing at South Cypress (Retail, 11-50 employees)

Vetted Review

3 years of experience

View profile

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