TrustRadius Insights for Cloudflare are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
DNS Management: Users have consistently found Cloudflare's DNS management to be extremely user-friendly, describing it as effortless to set up and quick to propagate across their networks. This feature has significantly streamlined their processes and increased operational efficiency.
Web Application Firewall: Many reviewers have praised the effectiveness of Cloudflare's Web Application Firewall in safeguarding their websites against common web attacks. They appreciate the proactive protection it offers, including active defense mechanisms that enhance overall security measures.
Integration with AI Frameworks: Customers highly value Cloudflare's integration with popular AI frameworks and APIs for simplifying AI development tasks. By facilitating the creation of fast, private, and scalable AI applications in the cloud, this feature has proven instrumental in driving innovation and streamlining workflows.
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Cloudflare Reviews
49 Reviews
Mid-sized Companies (51-1,000 employees)
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We use Cloudflare to only manage our DNS records. This includes DNS records related to email, websites, etc.
Pros
You can add notes to DNS records for documentation
You can add multiple people to your console to manage DNS records
You can always buy other Cloudflare products to gain visibility into the usage of your DNS records and add security around your DNS records
Cloudflare does a good job against DDOS attacks
Cons
I wish there was a visibility feature for free that would just let you know the last time a DNS record was last used.
Likelihood to Recommend
As we simply use Cloudflare as our DNS provider and it's free, Cloudflare has been great for that. I have heard nothing but good things about Cloudflare in general, so I would recommend looking at their products. Currently, we are exploring some of their other products.
Cloudflare is an invaluable product in our company which we recommend to all our clients when we onboard them unless they already use it. We make use of a variety of the services it offers, but mostly depend on the DNS, WAF and CDN capabilities. Cloudflare helps the devops team daily to analyze traffic incoming to the many sites we manage and host; to prevent DDOS attacks; to implement robust security mechanisms with the WAF and many other rules it provides; and to provide fast responses to the frontend site users through cached assets in the CDN.
Pros
DNS
WAF
Security
Performance
DDOS prevention
Traffic analysis
CDN
Traffic routing
Likelihood to Recommend
Our devops team uses Cloudflare for many purposes to help manage our clients websites and products. We make extensive use of the DNS product to manage a lot of our clients' DNS records. The DDOS prevention mechanisms have stopped many attacks going to our high profile customers and we were able to add our own custom rules to prevent other issues caused by bots. The CDN feature is caching successfully all the HTML and assets requests to our clients' websites and prevents majority of the requests from ever reaching the backend servers.
VU
Verified User
Employee in Information Technology (51-200 employees)
We use multiple Cloudflare products including DNS, WAF, Advanced Analytics, and more. My primary need is for the WAF to maintain security as well as PageShield for our security and PCI compliance. Cloudflare's WAF provides great managed rulesets which cover most attack vectors, but also has auto-rule creating whenever it detects suspicious activity.
Pros
Web Application Firewall
PageShield
Advanced analytics
Cons
Add .ca domain support to Cloudflare registrar
Interface has a lot of tabs, and menu items. It can be difficult to locate things if you are not already familiar with the console.
Likelihood to Recommend
I would strongly recommend Cloudflare to my peers if they have public facing applications or API's as Cloudflare's Web Application Firewall is one of the best. For peers who have PCI DSS obligations, PageShield has helped us to maintain compliance for our public facing websites. Overall, it is a great product for security.
VU
Verified User
Director in Information Technology (51-200 employees)
In our organization, we enrolled in Enterprise plan for protecting our websites and domain DNS records. SSL/TLS service, DNS records service, Security service are the most frequency to use by us. As we are using Enterprise plan, we made multiple custom rules in WAF to protect our websites which includes JS Challenge and bot management.
Pros
JS Challenege rule in WAF
bot management rule in WAF
DNS records can be effective very quickly
Cons
The service fee of bot management can be cheaper.
API shield service need to be improved.
Speed observatory service is a useful function.
Likelihood to Recommend
Below four services are useful in our daily operation. They are JS Challenege rule in WAF, bot management rule in WAF, DNS records and Speed observatory service. If the price of bots management service can be cheaper, it will be the perfect choice to use Cloudflare. That's why I recommend Cloudflare to my colleague and friends.
It helped us with cloud deployments by making their Internet properties faster, more secure, and more reliable. It also improved the security, performance, reliability, and privacy of all of our systems and devices that are connected to the Internet, such as our website, SaaS application, or corporate network. The acceleration of all cloud-based apps was phenomenal!!
Pros
Performance
Reliability
Security
Privacy
Cons
Nothing everything works great.
Likelihood to Recommend
SaaS application performance improved by 20%. Security was very reliable, and we felt our application's privacy was preserved. Your POPs across the globe were also beneficial. Cloudflare saved us CPU resources and bandwidth by serving your static content directly from their data centers. They definitely have built a better internet.
We decided to use the Cloudflare Warp product to replace our Cisco VPN. It's been frustrating to say the least. The application is always breaking for users and the performance has been horrible. Cloudflare customer service has been useless. The solution was to purchase premium support for $4K a month to attempt to solve basic issues that should have been part of onboarding. Moving to Zscaler.
Pros
Documentation
Cons
Customer support
Fix known performance issues
Likelihood to Recommend
The Cloudflare suite is a powerful solution but their Warp product is not baked. Basic customer support leaves a lot to be desired as you will have no access to a technical response unless you pay for premium support. The level one desk is useless.
VU
Verified User
C-Level Executive in Information Technology (51-200 employees)
Cloudflare is one of the primary products that is used (and recommended) to our customers for Zero Trust based remote access. Through their product called Cloudflare Access, customer are able to stand up application based tunnels for their end user connectivity requirements.
Pros
Remote Access
Email Security
Web Security
Cons
Network Outage/Platform Outage Control
Dashboard Integration
Likelihood to Recommend
Email, Web Security and Secure Network Access are the main areas where Cloudflare is well suited. The distributed technology that is behind the Cloudflare infrastructure allows it to be a disruptive product in the space.
Cloudflare used in our organization for providing security by protecting Internet properties from malicious activity like DDoS attacks, malicious bots, and other nefarious intrusions. It also allows website owners to easily insert applications into their websites without needing to be a developer. Cloudflare saves CPU resources and bandwidth by serving the static content directly from global data centers. Mirage automatically optimizes image loading through virtualized and lazyloaded images.
Pros
Cloudflare's security features can help to protect website from a variety of attacks, including DDoS attacks, bots, and hackers.
Cloudflare's proxy system can improve website's performance by caching content and reducing the load.
Cloudflare DNS service offers the fastest response time, unparalleled redundancy, and advanced security with built-in DDoS mitigation and DNSSEC.
Cons
In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
Likelihood to Recommend
Cloudflare offers several security features, such as DDoS protection, SSL encryption, and malware scanning, which can help protect websites from various online threats. It uses a network of data centers around the world to cache and serve website content, which can reduce page load times and improve overall website performance. There are concerned about the level of access that Cloudflare has to our website data, as well as the potential for data breaches or other privacy violations.
We use multiple CloudFlare products in our organization. Zerotrust: This helps us keep secure on the public network. As we are working remotely for the last 2 years, the Zerotrust solution provided by Zlousflare has been very useful in making sure the entire organization is in secure network. We also use Cloudflare's WAF for our website and use their load balancer as well. We are starting using their CDN as well in near future
Pros
Security
CDN
DNS Management
Cons
It's a little complex to setup and requires significant learning
Better docs
Cost
Third party tools integration
Likelihood to Recommend
Protecting websites from big cyber-attacks and keeping web applications safe from online threats. Speeding up websites with lots of pictures, videos, and scripts using their CDN solution. Load balancing web traffic to prevent downtime using their load balancers
VU
Verified User
Account Manager in Customer Service (501-1000 employees)
