Cloudbeds Reviews & Insights

User-Friendly Interface: Many reviewers have praised Cloudbeds' user-friendly interface, stating that it is easy to use and navigate even for non-trained individuals. The instructional videos on each screen make it simple to operate the features of the current window one is viewing, while the reporting is easy to read and understand.

Integration with Vendors: A significant number of users appreciated how Cloudbeds integrates with a large pool of vendors which cater specifically to each hotel's operation. This integration has helped increase direct bookings and revenue by providing seamless connectivity with channels and useful integrations.

Excellent Customer Support: Several users have noted that Cloudbeds provides excellent customer support, which is fast, responsive, and provided by well-trained staff. The 24/7 support was highly appreciated by users who found them very responsive to requests for help. Additionally, many reviewers mentioned Cloudbed's active community Ideas community where even the CEO participates making it an enjoyable software to use.