Insights from ClickUp
Synthesised from 62 verified reviews.
Overview
Synthesised from 62 reviews | Last Published May 26, 2026
ClickUp is widely adopted for comprehensive project management and enhancing operational efficiency, centralizing diverse workflows for various teams. In TrustRadius reviews, users leverage its extensive customization capabilities to tailor the platform, with 29% highlighting this flexibility for detailed configuration. It serves as an all-in-one platform, consolidating disparate tools and improving organizational structure across departments, thereby streamlining processes.
Reviewers frequently note significant time savings and increased productivity from streamlined processes, including automation, contributing to improved ROI. However, common concerns include platform performance, with slow loading times and desktop application lag noted by 18% of users. The mobile application experience and certain integration aspects also require refinement. Overall, reviewers find ClickUp a powerful, albeit sometimes resource-intensive, tool for consolidating productivity.
Pros
- Extensive customization of fields, statuses, and views to match specific workflows
- Robust project management features for comprehensive tracking from onboarding to completion
- Effective task management for organizing daily activities, deadlines, and team assignments
- Customizable dashboards for data visualization and tracking project progress
- Integrated time tracking functionality for monitoring resource utilization
Cons
- Frequent reports of slow loading times and desktop application lag affecting performance
- Desire for more robust and customizable integrations, particularly with Google and Slack
- Inability to create subfolders within existing folders, limiting organizational flexibility
- Limited granular scope control and additional field types for custom fields
- Mobile application user interface and ease of use require improvement to prevent it from feeling overwhelming