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Clearswift SECURE Email Gateway (SEG)

Score7.1 out of 10

2 Reviews and Ratings

What is Clearswift SECURE Email Gateway (SEG)?

UK headquartered multi-national company Clearswift is the developer of the SECURE Email Gateway (SEG) as a messaging security platform. Clearswift was acquired by HelpSystems in late 2019, and is now a HelpSystems brand.

Categories & Use Cases

Top Performing Features

  • Anti-malware

    Anti-malware is a type of software program designed to prevent, detect and remove malicious software

    Category average: 9.1

  • Customizability

    Customizing email security gateways can improve detection capabilities

    Category average: 7.7

  • Data Loss Protection

    A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.

    Category average: 7.5

Areas for Improvement

  • Threat Detection

    Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.

    Category average: 8.7

  • Management Tools

    Management tools include administrator dashboards, reports, etc.

    Category average: 8.4

Clearswift SEG is usable for companies with more than 1000 users and a lot of email traffic

Pros

  • CS SEG is fast in email processing
  • Managing the quarantine is easy
  • Display of the reasons why an email has been processed this is very detailed

Cons

  • Improvement is needed in the area of AV/Antispam update processing (internally)
  • Improvement is needed in the log file processing. Many log file entries are not understandable for an operator or administrator without special insider knowledge
  • Clearswift has recently changed the support provider. Now there are no german supporters anymore.

Return on Investment

  • Since this CS SEG environment is operated for a customer, I cannot answer this question

Alternatives Considered

Proofpoint Email Protection

Other Software Used

Proofpoint Email Protection, Fortinet FortiGate, Check Point 12000 Appliances