ClearDATA

Score10 out of 10

3 Reviews and Ratings

What is ClearDATA?

ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.

Categories & Use Cases

Sensitive Data Discovery

Verified User

Executive in Information Technology (51-200 employees employees)

Pros

Leadership is very attentive, working hard to forge interpersonal relationships

Cons

Support was a challenge. Often tickets would sit until escalated.
Clear expectations on both sides caused communication challenges.
Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.

Return on Investment

Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
From a customer service standpoint, it was 50/50.