ClearDATA Review
Rating: 6 out of 10
IncentivizedUse Cases and Deployment Scope
In conjunction with a CommVault device, we were using ClearDATA Cloud for HIPAA certified disaster recovery storage.
Pros
- Leadership is very attentive, working hard to forge interpersonal relationships
Cons
- Support was a challenge. Often tickets would sit until escalated.
- Clear expectations on both sides caused communication challenges.
- Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
Likelihood to Recommend
ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
Vetted Review
6 years of experience