Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Cat avg: 7.7
Top Performing Features
File transfer
Securely exchange files with remote computer without having to use email or FTP.
Cat avg: 8.6
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Cat avg: 9.3
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Cat avg: 9.4
Worst Performing Features
Initiate remote control from mobile
Mobile application for remote controlling computers from mobile device (iOS, Android)
Cat avg: 7.6
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Cat avg: 6.5
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Cat avg: 8.4
Cisco Webex Support Features from Reviews
Remote Administration
Remote administration software is used to control a computer from a remote location.
6.8-8%
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
File transfer
Securely exchange files with remote computer without having to use email or FTP.
Category average: 8.6
Instant message
Ability for administrator to communicate via instant message with remote user.
Category average: 7.2
Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.7
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 5.5
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Initiate remote control from mobile
Mobile application for remote controlling computers from mobile device (iOS, Android)
Category average: 7.6
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4
Remote Active Directory® management
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
Category average: 6.7
Centralized management dashboard
Dashboard to facilitate management of users, permissions, licenses etc.
Category average: 7.5
Session record
Ability to record session for training purposes.
Category average: 6.8
Annotations
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
Category average: 6.6
Monitoring and Alerts
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
Category average: 6.9
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 6.5