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Cisco ThousandEyes

Score8.9 out of 10

218 Reviews and Ratings

What is Cisco ThousandEyes?

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.

Read more details.

Media

Screenshot of global availability issues for users trying to use Slack application.
Screenshot of the path visibility feature pinpointing where in the transit path an outage or event is occurring.
Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications.  and networks. Internet Insights can be used to manage digital experience at Internet scale.
Screenshot of ThousandEyes Event Detection diagnosing events as server or network issue.

1 / 4

Screenshot of global availability issues for users trying to use Slack application.

Pros

  • Deep network path visibility for issue identification
  • Effective synthetic testing for transaction performance measurement
  • Proactive monitoring functionality for inbound applications

Cons

  • High cost of the platform
  • Licensing model lacks predictability and flexibility

Cisco ThousandEyes Review

Use Cases and Deployment Scope

We use Cisco ThousandEyes for the Cloud Network monitoring of the end-to-end user experience monitoring as well. So a Cisco ThousandEyes is a tool that helps us in getting the one performance inside of different applications also and the end, end-to-end network visibility as well. So it helps a lot in identifying the issues at a very faster time.

Pros

  • Cisco ThousandEyes does the holistic discovery of the end components, the network components, and it's really fast at identifying where the issue is, which is not normally identified by the classic monitoring tools. So it's quite a fast identifying the issue of the networks and Cisco ThousandEyes also provides a very good real user end user monitoring experience for the end customers. So those are the two real life and also very good examples for Cisco ThousandEyes.

Cons

  • More focused on, I would say on the cloud visibility because they are only doing the network visibility, but the cloud application visibility, they need to put more focus on that area.

Return on Investment

  • So it's really helpful for us to identify the issue quite fast. So we use thousand ties to understand where the issue is and it helps us in maximize the business potential. So I would say it's helpful in the overall business strategy.

Other Software Used

PRTG Network Monitor, Microsoft System Center Operations Manager (SCOM), BMC AMI Ops

ThousandEyes

Use Cases and Deployment Scope

ThousandEyes is used to monitor the network, we well as troubleshoot any issues. By having a glass pane style map of the network, we are able to easily track problems with easy logical troubleshooting and assisting tools that are baked into the system. It has proven to be an invaluable tool that wraps many other products into one clean setup.

Pros

  • NMS
  • Troubleshooting
  • Monitoring

Cons

  • Snmp integration
  • Simple troubleshooting tools

Return on Investment

  • Reduced troubleshooting time
  • Less user mapping error issues

Other Software Used

NetBrain Technologies, Cisco Catalyst Center

Cisco ThousandEyes review

Use Cases and Deployment Scope

We are still evaluating the product but we hope it solves problems related to what happened in the past when users experienced problems and hopefully also alerts us about it.

Pros

  • Saves us logging into many portals at same time.
  • Gives views from different angles using different vantage points.
  • Alerts about things qos and mtu changes which is hard to achieve otherwise

Cons

  • The time togle window on the top of dashboard could have a feature to add exact start and end time

Other Software Used

Cisco Catalyst Center

Cisco ThousandEyes as a Service

Use Cases and Deployment Scope

We use it as a Managed Service

Pros

  • Detect issues quickly
  • Good visualization
  • Easy to use Dashboard

Cons

  • More automated Reports
  • Better pricing of Units

Other Software Used

Webex Meetings

ThousandEyes in Meraki? Yes...

Use Cases and Deployment Scope

We got the Cisco ThousandEyes integrated directly as a part of our Meraki SD WAN solution. It has been enabled in 1 of our Meraki organizations because we have SDWAN+ license. This entitled us to setup few probes that we can benefit from when we want to measure Application performance.

Pros

  • synthetics probes
  • performance monitoring
  • easy to setup due to integration with Meraki

Cons

  • dependency of agent deployment
  • integration with multiple Meraki orgs only works if you have your Orgs in different geographic regions

Return on Investment

  • it came for free with SDWAN+ license, however you have just limited number of tokens per month that you can use
  • we use it to monitor o365 app performance in some critical locations